Tucson Subaru

Tucson Subaru was great to work with Trent Nichols was great to do business with. He was very patient with both my husband and me test driving various models and engine sizes to help us Trent Nichols was great to do business with. He was very patient with both my husband and me test driving various models and engine sizes to help us with our decision. He was great about keeping us informed about when we could order (we did so on the first day) and when the expected delivery date was. He then notified us as soon as he found out that the delivery date was earlier then first anticipated. More

Tom Dang I bought a 2014 Lexus GS-450 from Tucson Subaru. I live in Colorado, when I saw the vehicle on Cars.com, I called the dealer and was fortunate to tal I bought a 2014 Lexus GS-450 from Tucson Subaru. I live in Colorado, when I saw the vehicle on Cars.com, I called the dealer and was fortunate to talked with Trent Nichols, the transactions went smoothly, it took little over a week until I received the car (Car arrived beautiful condition as described and that's very importance to me) . During the transaction, we were on the phone, emails. texting and Trent was always there for me (even after I received the vehicle) Trent was always there even one morning he was on the Dentist chair when I called even though he couldn't answer the phone but he texted me back. I am not only happier but felt very fortunate to work with Trent not just the sale transaction but he is more than my best friend. I am a out going person so sometimes I even took too much of his time talk about other technical terms but he's always there. Thank you so much again Trent. I would aways recommend a service from Trent. More

Win Win This is the 2nd vehicle we've bought from CJ Nichols at Tucson Subaru. We expect to buy more. We've bought many new cars from many dealerships across This is the 2nd vehicle we've bought from CJ Nichols at Tucson Subaru. We expect to buy more. We've bought many new cars from many dealerships across the country. We've NEVER had a more pleasant buying experience. Moreover, he crafted a win/win outcome in our minds. He's done it twice now. Yes, he has a high quality product to sell and a strong dealership representing the product. This is value added. CJ has our complete confidence. We recommend him without reservation to anyone looking for help solving their transportation needs.... More

Great Experience - All around great! Could not have had more fun or felt more comfortable while looking at and ultimately buying a car than we had with CJ as our sale man. He put us at Could not have had more fun or felt more comfortable while looking at and ultimately buying a car than we had with CJ as our sale man. He put us at ease, gave us great info and guidance.... did not pressure us..... he understood and respected our needs. We looked at other dealerships, but ended up coming back to buy at Tucson Subarau.... because we loved the cars .... and because of the patience and competence of CJ. I LOVE my new Outback! More

Smooth out-of-town transaction I purchased my vehicle from Tucson Subaru even though I live in Gilbert, AZ. Trent did a great job having everything set up so we could come to town, I purchased my vehicle from Tucson Subaru even though I live in Gilbert, AZ. Trent did a great job having everything set up so we could come to town, do a final inspection and drive away in our new vehicle. I feel that Trent was honest in his evaluation and description of this used vehicle so there were no surprises when we arrived. It was a pleasure doing business with Trent and would recommend Tucson Subaru to anyone. More

Happy Birthday! I decided to gift myself on my 80th birthday with a new car! I went armed with research (Consumers Reports, TrueCar, Black Book, etc.) expecting to h I decided to gift myself on my 80th birthday with a new car! I went armed with research (Consumers Reports, TrueCar, Black Book, etc.) expecting to have to heckle, but not so at Tucson Subaru with Trent. He showed me all the figures - MSRP, Dealer Cost - and all my options, and I drove away the same day (thanks to Traci's financial skills) in not only the new 2015 Forester Premium I had hoped for but also with a new life-long friend! Thank you Trent! More

Great Experience I had an appointment with Rudy on a Friday that I couldn't make. I called Rudy and let him know. He was very understanding and worked with me. I to I had an appointment with Rudy on a Friday that I couldn't make. I called Rudy and let him know. He was very understanding and worked with me. I told him I would be in on Saturday but wasn't sure what time I would be in. I came in right after sales opened. I asked for Rudy at the front desk. Pam called him to let him know I was there to meet him and I went out to look at some of the cars on the lot. Rudy came out and met me. He was very interested in what I was looking for. I told him that I was interested in the Forrester and the Outback. He showed me each vehicle and explained the differences and similarities. He also took the time to pop the hood and explain the boxer engine. We drove both vehicles and I decided on the Outback. I was trading in another vehicle and Rudy was awesome at helping me get a great deal on my trade. Once the deal was made I was introduced to Traci who was extremely friendly and knowledgeable. She explained all the extra coverages that are normally offeredby every dealer. She didn't try to shove anything down my throat or make me feel pressured in any way to buy any of the extras. She took the time to answer all of my questions and knew the answer to all of my questions. Overall my experience and expectations were exceeded by everyone I had contact with during my time at the dealership. I would and will recommend Tucson Subaru to all of my friends and family! More

Outstanding salesmen and dealership. #Ask for Curt* Curt was very helpful and patient will is on our search for a new vehicle. He helped us find both need and used options within our price point and did Curt was very helpful and patient will is on our search for a new vehicle. He helped us find both need and used options within our price point and did not try to up-sale or push is in to a automobile that was not right for our family. More

Great used car experience I was looking for a quality used car for my first time driver and Trent provided great response time to my many questions of the vehicles I found on t I was looking for a quality used car for my first time driver and Trent provided great response time to my many questions of the vehicles I found on the dealership website. Once a car was selected he and Louie did everything they could to reduce the grind of paperwork and get us on the road(with a full tank of gas (that was much appreciated for my one hundred mile return trip home). More

Great Service I needed to drop off my vehicle a day earlier for my scheduled service due to a scheduling conflict. The service department worked with me and got me I needed to drop off my vehicle a day earlier for my scheduled service due to a scheduling conflict. The service department worked with me and got me in. The loaner vehicle was such a plus since my family really cannot afford to be down a vehicle. Everone was polite and helpful. Justin was friendly and easy to talk with. Two great experiences with Tucson Subaru in less than one week! The one and only suggestion I can make is to designate lanes and stopping/drop off/parking areas in the covered portion of the service drive. There was one point that a single vehicle was sitting unoccupied in the center of the drive facing east (waiting for its owner to come out) and my vehicle was parked facing west along the north curb of the drive. This caused several vehicles to have to drive on both side of the other vehicle which jammed up the drive a bit. It might be easier to have out going vehicles along the south curb and incoming vehicles along the north curb thus opening up the center for traffic to travel freely. More