Tucson Subaru

Great Experience - All around great! Could not have had more fun or felt more comfortable while looking at and ultimately buying a car than we had with CJ as our sale man. He put us at Could not have had more fun or felt more comfortable while looking at and ultimately buying a car than we had with CJ as our sale man. He put us at ease, gave us great info and guidance.... did not pressure us..... he understood and respected our needs. We looked at other dealerships, but ended up coming back to buy at Tucson Subarau.... because we loved the cars .... and because of the patience and competence of CJ. I LOVE my new Outback! More

Smooth out-of-town transaction I purchased my vehicle from Tucson Subaru even though I live in Gilbert, AZ. Trent did a great job having everything set up so we could come to town, I purchased my vehicle from Tucson Subaru even though I live in Gilbert, AZ. Trent did a great job having everything set up so we could come to town, do a final inspection and drive away in our new vehicle. I feel that Trent was honest in his evaluation and description of this used vehicle so there were no surprises when we arrived. It was a pleasure doing business with Trent and would recommend Tucson Subaru to anyone. More

Great Experience I had an appointment with Rudy on a Friday that I couldn't make. I called Rudy and let him know. He was very understanding and worked with me. I to I had an appointment with Rudy on a Friday that I couldn't make. I called Rudy and let him know. He was very understanding and worked with me. I told him I would be in on Saturday but wasn't sure what time I would be in. I came in right after sales opened. I asked for Rudy at the front desk. Pam called him to let him know I was there to meet him and I went out to look at some of the cars on the lot. Rudy came out and met me. He was very interested in what I was looking for. I told him that I was interested in the Forrester and the Outback. He showed me each vehicle and explained the differences and similarities. He also took the time to pop the hood and explain the boxer engine. We drove both vehicles and I decided on the Outback. I was trading in another vehicle and Rudy was awesome at helping me get a great deal on my trade. Once the deal was made I was introduced to Traci who was extremely friendly and knowledgeable. She explained all the extra coverages that are normally offeredby every dealer. She didn't try to shove anything down my throat or make me feel pressured in any way to buy any of the extras. She took the time to answer all of my questions and knew the answer to all of my questions. Overall my experience and expectations were exceeded by everyone I had contact with during my time at the dealership. I would and will recommend Tucson Subaru to all of my friends and family! More

Happy Birthday! I decided to gift myself on my 80th birthday with a new car! I went armed with research (Consumers Reports, TrueCar, Black Book, etc.) expecting to h I decided to gift myself on my 80th birthday with a new car! I went armed with research (Consumers Reports, TrueCar, Black Book, etc.) expecting to have to heckle, but not so at Tucson Subaru with Trent. He showed me all the figures - MSRP, Dealer Cost - and all my options, and I drove away the same day (thanks to Traci's financial skills) in not only the new 2015 Forester Premium I had hoped for but also with a new life-long friend! Thank you Trent! More

Great used car experience I was looking for a quality used car for my first time driver and Trent provided great response time to my many questions of the vehicles I found on t I was looking for a quality used car for my first time driver and Trent provided great response time to my many questions of the vehicles I found on the dealership website. Once a car was selected he and Louie did everything they could to reduce the grind of paperwork and get us on the road(with a full tank of gas (that was much appreciated for my one hundred mile return trip home). More

Great Service I needed to drop off my vehicle a day earlier for my scheduled service due to a scheduling conflict. The service department worked with me and got me I needed to drop off my vehicle a day earlier for my scheduled service due to a scheduling conflict. The service department worked with me and got me in. The loaner vehicle was such a plus since my family really cannot afford to be down a vehicle. Everone was polite and helpful. Justin was friendly and easy to talk with. Two great experiences with Tucson Subaru in less than one week! The one and only suggestion I can make is to designate lanes and stopping/drop off/parking areas in the covered portion of the service drive. There was one point that a single vehicle was sitting unoccupied in the center of the drive facing east (waiting for its owner to come out) and my vehicle was parked facing west along the north curb of the drive. This caused several vehicles to have to drive on both side of the other vehicle which jammed up the drive a bit. It might be easier to have out going vehicles along the south curb and incoming vehicles along the north curb thus opening up the center for traffic to travel freely. More

Outstanding salesmen and dealership. #Ask for Curt* Curt was very helpful and patient will is on our search for a new vehicle. He helped us find both need and used options within our price point and did Curt was very helpful and patient will is on our search for a new vehicle. He helped us find both need and used options within our price point and did not try to up-sale or push is in to a automobile that was not right for our family. More

Another great experience This is our 3rd purchase with Tucson Subaru. We very much appreciate the hard work of this team to get us into the car our family needs. I am sure the This is our 3rd purchase with Tucson Subaru. We very much appreciate the hard work of this team to get us into the car our family needs. I am sure there will be more opportunities in the future to work with them again. We will definitely send our family and friends to Bob, Trent and Tim. More

comfortable environment Joe spent allot of time with us.Thoughtful and pleasant. He worked very hard to get us a deal we could feel comfortable with. He was very knowledgeab Joe spent allot of time with us.Thoughtful and pleasant. He worked very hard to get us a deal we could feel comfortable with. He was very knowledgeable about Subaru cars. He heard safety was important to us and actually showed us the online comparisons to other vehicles. Thanks, More

great cars, excellent service and a satisfied customer I have purchased many cars, most recently a high priced brand but here the service was among the best I have ever received. Curt, asked what I would I have purchased many cars, most recently a high priced brand but here the service was among the best I have ever received. Curt, asked what I would be interested in and he immediately took us to see a car. He opened the hood! Wow, no one had ever done this before. after some comments on the engine he got to one of my major concerns: safety. He said, unlike most cars this engine when impacted goes UNDER the car, not into the drivers chest. Later he showed some pictures illustrating this. We took a short ride and found it a love to drive, great turn ratio, quiet on rough roads.(many of those here) and the ease of it all. I took a day to reflect, came back and looked again, picked a car and within two hours had a deal and a new car to drive home. Louie Ascencio made the paper work flow smoothly and I was on my way. I have already recommended this car twice before I have driven it 200 miles. More