Tucson Subaru

Great experience. The whole experience was straightforward and simple. We had a general idea in mind of what we wanted, and Larry showed us several vehicles that fit pe The whole experience was straightforward and simple. We had a general idea in mind of what we wanted, and Larry showed us several vehicles that fit perfectly. We ended up purchasing a vehicle model we had not originally considered, but ended up meeting our needs better than the vehicles I had researched prior to going to the dealer. Larry and the rest of the staff at Tucson Subaru were polite and knowledgeable. As an added bonus, some suggestions were made about extra services we could purchase along with our car, but we were not pressured. Oh, I almost forgot, the whole process was fairly quick. Only bad thing, we had to say goodbye to our old Saturn. More

Highly recommend If you are in the market for a new or used car forget the hassle of shopping around and just call or visit Ken Murch at Tucson Subaru. I recently pu If you are in the market for a new or used car forget the hassle of shopping around and just call or visit Ken Murch at Tucson Subaru. I recently purchased a car from Ken and found him to be extremely honest, trustworthy and easy to work with. His customer service exceeded all my expectations and he actually made the process a pleasant experience. I highly recommend Ken and Tucson Subaru. For the BEST in car buying with a high level of comfort, no pressure, friendly and knowledgeable staff this is the ONLY stop you need to make. More

Kindness and expeditious effectiveness goes a long way! I have been coming for service to your business since 2012, when I first moved here from Santa Fe with my 5 month old OutBack; you were then at the pr I have been coming for service to your business since 2012, when I first moved here from Santa Fe with my 5 month old OutBack; you were then at the previous site. I want to take the time to say I always have a good experience when I come to your dealership for maintenance, yet my recent experiences on February 8 and 9, 2016 were exceptionally noteworthy. Christina Ashley answered when I called to make an appointment for my 2012 Outback. She is a breath of fresh air- so friendly, kind, effective, and professional in her approach and execution of arranging for my needs to be met. She was very informative concerning my questions regarding my warranty and the scheduled maintenance in question. Christina was graciously expeditious in handling my call, telling me what I needed to know sometimes before I got to ask her- and believe me I was! I found her to be a pleasure to talk to- she removed all stress because the call just FLOWED! I actually looked forward to coming for the appointment after speaking with her. Thank you for hiring her. When I arrived for the appointment I met Kristen Rumler for the first time. I really wonder if she and Christina might be sisters! I do not mind sounding like a sycophant, repeating myself, by saying I found Kristen to be truly friendly, kind, effective, and professional in her approach and execution also. I really am sincere in my feelings of appreciation here. I so appreciated that Kristen was the team member who I got in the handoff to actually handle my service visit and the paperwork. She anticipated my every need and when I mentioned a few others- she handled them with aplomb. I appreciate that she actually showed me the paperwork with her notations of what the service personnel would do. The service was done wonderfully. I was pleasantly surprised that she remembered to inform me of the correct plug appropriate to use for my 100W power inverter after requesting the information from the mechanics when I had forgotten. Kristen was always on point, never seeming harried or bothered, yet always expeditious. I loved her kindness and professionalism! At the end of my service visit I was happy to make payment to such a wonderful business as yours. Kevin Gribble was very helpful and patient with me regarding my concerns with my anticipated upscaling to the newest model Outback in the near future. He was informative and kind. I look forward to working with him. Lynette the shuttle driver was a pleasure to be around. I thought it was very kind when she suggested that it would be better for me not to have to wait a long time for another shuttle since I only had to quickly pick up something. I was prepared to wait, having brought a book along with me. Her suggestion was better, she waited instead and I was in and out in about ten minutes. Her kindness made me feel good. I feel she too was friendly, kind, effective, and professional in her approach and expeditious execution of her job. Ian Ellis and The Mechanics are always so nice to do the work so well and never leave my car dirty or anything untoward. I appreciate that and think that is kind also! Thanks Ian for getting the bugs out of the light fixture! Just so you know that I am a real satisfied Subaru customer I give you my name Ardine Grandberry-Thompson More

Wonderful staff and great experience They listened to what we wanted in a car. They were friendly, They knew their 'stuff'! The paperwork was a breeze and we left happy with them and our They listened to what we wanted in a car. They were friendly, They knew their 'stuff'! The paperwork was a breeze and we left happy with them and our new car. More

Excellent experience CJ was terrific. He made the car buying process very smooth and was helpful in giving me all the information I needed to make my decision. I would bu CJ was terrific. He made the car buying process very smooth and was helpful in giving me all the information I needed to make my decision. I would buy another vehicle from this dealer in the future. More

Very knowledgeable, helpful, and friendly staff CJ Nichols answered all of our questions thoroughly at the dealership. He took us on a test drive to illustrate the features of the car, once again an CJ Nichols answered all of our questions thoroughly at the dealership. He took us on a test drive to illustrate the features of the car, once again answering all of our questions. He is very personable and easy to work with. His own personal experience with Subaru vehicles shows. Louie Ascencio clearly explained service and maintenance plans we could purchase. He clearly answered all of our questions. Our experience was very good and we would definitely recommend Tucson Subaru and these two gentlemen to those considering the purchase of a Subaru. More

Subaru Steve is awesome Three weeks of patience and found me the perfect car!! I went in 8 months ago and Steve stuck with me even after my constant nagging. Great staff! Three weeks of patience and found me the perfect car!! I went in 8 months ago and Steve stuck with me even after my constant nagging. Great staff! More

The best service from any dealer I have dealt with in my 78 The personnel in every function are trained well and all strive for customer satisfaction. Every employee is dedicated to customer satisfaction. I The personnel in every function are trained well and all strive for customer satisfaction. Every employee is dedicated to customer satisfaction. I would single out Traci Roberts Finance Manager. Knows the business. Makes the customer comfortable. Explains everything well. Trent Nichols, sales person, makes the customer feel important. He becomes a friend. Very knowledgeable! Finest dealership I have dealt with. More

Fantastic day buying a car. Both of the sales reps that we dealt with were fantastic. There was no pressure applied to buy any of the days that we visited the dealership. They Both of the sales reps that we dealt with were fantastic. There was no pressure applied to buy any of the days that we visited the dealership. They gave us the information on the car, answered all our questions and in general were very courteous and pleasant to deal with. I highly recommend Tucson Subaru as a top dog dealership. Fantastic group of people. More

Excellent service I had the pleasure of being assisted by Tim Hanson and Steve Norris at this fantastic establishment. I entered the dealership as an intimidated, scar I had the pleasure of being assisted by Tim Hanson and Steve Norris at this fantastic establishment. I entered the dealership as an intimidated, scared, and nervous 1st time new car buyer. Tim and Steve were quick to alleviate my fears and made me feel wicked comfortable. I was shown a plethora of vehicles that satisfied my needs and fit my budget. After the selection of my vehicle we approached the approval process. Once again I grew nervous, but my fears dissipated when I was told "Have no fear, Tim and Spock are here. " I didn't know what that meant but it was comforting. I was approved for the car of my dreams and the anticipation of driving off in my new vehicle was almost overwhelming. Both Tim and Steve took the time to explain in great detail all of the features of the vehicle. Before I knew it I was headed home an extremely satisfied customer. I will recommend Tucson Subaru and their staff to all of my family and Friends. More