Tucson Subaru

One of the best new car buying experiences I have ever had!! From my first contact with my salesperson, Kevin Gribbel, I knew I had found the right dealership from which to purchase a new car. Kevin stayed in t From my first contact with my salesperson, Kevin Gribbel, I knew I had found the right dealership from which to purchase a new car. Kevin stayed in touch with me over a few months. I was traveling. He was not pushy, but attentive to my needs. Originally I thought I wanted one model then changed my mind. This did not seem to bother Kevin, but rather he was even more helpful. He explained each detail of the car and the purchase very clearly and was absolutely one of the most important reasons I did indeed buy a Subaru. A wonderful experience. THANK YOU KEVIN. I did not finance my purchase, but Traci , in the purchase process was equally as professional and helpful with the paperwork. She explained the additional purchase items to me and was very helpful in my decisions to buy add on plans and warranties. THANK YOU TRACI. More

Great experience. Steve was great. He was very helpful, knowledgeable, friendly & made the experience enjoyable. He explained everything so that I understood & answered Steve was great. He was very helpful, knowledgeable, friendly & made the experience enjoyable. He explained everything so that I understood & answered all questions fully. I got the vehicle I wanted & there was no pressure on his part to buy one if I didn't want to. It was a pleasant & comfortable time. I would recommend this dealership & Steve to family & friends. The financial part was also pleasant with Traci explaining everything & making me feel at ease thru out the process. More

the best helpful, no hassles, if you are a subaru customer, the good folks at tucson subaru will have your back. they have consistently shown respect for my helpful, no hassles, if you are a subaru customer, the good folks at tucson subaru will have your back. they have consistently shown respect for my time and have protected my interests for over 15 years. More

We love our Subarus--all five of them First off, I love the five Subarus that we have bought over the past 14 years. Each model performs well and has never (knock wood) given us any troub First off, I love the five Subarus that we have bought over the past 14 years. Each model performs well and has never (knock wood) given us any trouble here in the dry, mountainous landscape of Southern Arizona. Second, the sales and service staff are wonderful. Actually going above and beyond of what we have experienced with any other car dealership. We cannot say enough about Gil Warren and John Petersavage, who have always been accommodating to make certain that we are pleased with our purchases. Whether coming in to make a purchase or for service, John Petersavage and Rocky know how to make customers satisfied, and that’s why we have recommended Tucson Subaru to all our friends. Frequently, when parking at a mall or at our country club, I am asked, “How do you like your Subaru?” My answer is always, “I LOVE my Subaru.” And then I tell them why. More

Friendly, knowledgeable and receptive sales. Peter(sales) was receptive to finding the right car for me and provided all the information I asked for in a professional and courteous manner. This e Peter(sales) was receptive to finding the right car for me and provided all the information I asked for in a professional and courteous manner. This experience stood out from other dealerships I visited and I walked away in a car I'm very happy with. More

Proud to be a part of the Subaru Family Not your typical car dealership. I appreciate the no-pressure salesmen. I am excited to be a part of the Subaru Family for years to come. Not your typical car dealership. I appreciate the no-pressure salesmen. I am excited to be a part of the Subaru Family for years to come. More

Great experience Jennifer was very patient with us. She showed us many vehicles. Working with a woman salesperson was key to making this sale!!! John was super helpfu Jennifer was very patient with us. She showed us many vehicles. Working with a woman salesperson was key to making this sale!!! John was super helpful as well. More

Subaru #4 This '08 Outback is my fourth Subaru. In '06, the first was a new Forester, in '10, an '07 Outback, in '16, a '13 Outback and now this one. I really This '08 Outback is my fourth Subaru. In '06, the first was a new Forester, in '10, an '07 Outback, in '16, a '13 Outback and now this one. I really prefer the older, smaller Outbacks. They ride and handle to my liking and they have better visibility and appear to be much more solid than the newer, larger models. They also have better standard equipment for my needs. I particularly find the countdown timer very useful in determining how long it takes to get from place to place. Three Outbacks were purchased from salesman, Chris Smith. He was assisted by Mike Henry on this latest regression to an '08 Outback. Chris is very solid in his knowledge of Subaru's and is an able, helpful and professional sales person. This is why I've continued to have him handle my last three automobile purchases. Mike filled in nicely while Chris was off on the first day when I tested the latest car. He set me up with test drives, worked out the pricing and got started on the usual mountain of paperwork for the one that I purchased. Spence helped me to explore the used inventory when I was purchasing the '13 Outback. He is very personable and makes an effort to pleasantly say hello share some of his vast automotive experience. In the past, I've worked a lot with Dan Ford and he is always knowledgeable, helpful and understanding. I usually seek him out whenever my vehicles are in for service. It's been fun to complete the financial matters with Tim and he has been especially helpful in getting me repair warranties on the last two vehicles. He exudes an exceptional sense of humor along with the ability to quickly and efficiently get us through all the necessary financial documents. One time when Tim wasn't available, Traci, in her pleasant and efficient manner, made some phone calls to obtain information for the first extended warranty on the '13 Outback. I remember Curt as a service writer when the dealership was still on Speedway. He always seemed to know the right answers to most of my service questions. Tucson Subaru is a beautiful facility and it is only appropriate that the staff and management be highly competent as well. More

Very pleasant car buying experience Joe was very knowledgeable. He explained features and answered all questions. No sales pressure. We were very comfortable and confident working wit Joe was very knowledgeable. He explained features and answered all questions. No sales pressure. We were very comfortable and confident working with him. F&I process handled by Tim Hanson. Very professional and thorough. The whole experience was very positive. More