Tucson Subaru

solid experience Everyone was very professional at the dealership. I got a great used car with no problems, no surprises during the buying process, overall low pressur Everyone was very professional at the dealership. I got a great used car with no problems, no surprises during the buying process, overall low pressure. More

Simple. No hassle all over the internet. For people like me that do not like the dealership experience, nor do I want to go to a dealer, I would suggest a look at how you can minimize the tim For people like me that do not like the dealership experience, nor do I want to go to a dealer, I would suggest a look at how you can minimize the time at the dealer when delivery occurs. If you are truly going to sell over the internet the experience should be taken to another level. Should not mix the internet experience with the "Dealer experience". More

new car Jennifer Duran was superb in every way!! She was helpful, knowledgeable, courteous, and very professional. She handled the buying/selling of my new Jennifer Duran was superb in every way!! She was helpful, knowledgeable, courteous, and very professional. She handled the buying/selling of my new car quickly and is outstanding. She even gave me roses!! Thank you, Jennifer!! More

Just got a great new Rav 4. CJ was great to work with Great customer service! So happy with my new Rav 4. Process was easy and CJ ans Tim were very helpful. Thanks again for all your help! Great customer service! So happy with my new Rav 4. Process was easy and CJ ans Tim were very helpful. Thanks again for all your help! More

Buying at Tucson Sabaru My experience was very delightful. Ken Murch was never pushy and didn't hurry us or try to influence our decisions. He sure knows he way around cars. My experience was very delightful. Ken Murch was never pushy and didn't hurry us or try to influence our decisions. He sure knows he way around cars. When it was time for finance we were introduced to Traci Roberts. She was also fast and efficient. Also smart and personable. Overall our time spent at Tucson Subaru was relaxed and unstressed. More

Friendly and Knowlegable Sales, No pressure I visited the Subaru dealership because the lease on my current vehicle was ending and I was trying to determine what I wanted to do, i.e. turn in the I visited the Subaru dealership because the lease on my current vehicle was ending and I was trying to determine what I wanted to do, i.e. turn in the car or lease a new vehicle. I dealt with Jack McVey, who was extremely helpful and patient with me as I tried to decide between an SUV, sedan or keeping my current car. He let me test drive several vehicles to help me make my decision. I have to say that I did take almost a week to decide and Jack was there to answer any questions I had during the process. When I finally made the decision to lease a new Legacy, Jack and Traci were very friendly and efficient in handling all the paperwork and delivering my new vehicle. This is my first Subaru. I am very happy with it so far and would highly recommend working with Jack McVey and Traci Roberts. More

Kevin works like a champ. Kevin is a 5 star employee. Traci was also great to work with. We'll likely be back to do business with Kevin in the future. There were some issues wh Kevin is a 5 star employee. Traci was also great to work with. We'll likely be back to do business with Kevin in the future. There were some issues where the dealer as a whole fell a little short but I also had a slightly strange situation. The car I ordered was being transferred from a nearby dealer that was not open yet. They were unable to have the car when originally scheduled due to issues getting it from the other dealer. That I can understand. I also had a short throw shifter installed that was done incorrectly by the service guys and the shifter came undone from the transmission when I picked it up. Fortunatly I was still in the parking lot. Kevin pushed the car over to service himself and got me a loaner until the car was fixed. He also had it delivered to me so I didn't have to make another 90 minute drive to pick it up. 5 stars for Kevin, 4 for the dealership. More

Excellent customer service . Very responsive to all our questions and requests. Even after the sale, they continue to be willing to help. Nothing else needs to be said. . Very responsive to all our questions and requests. Even after the sale, they continue to be willing to help. Nothing else needs to be said. More

Great, patient, and knowledgeable service We took a long time making up our minds, and found everyone to be patient and helpful. Plus, it's nice to be acknowledged as a repeat customer. We took a long time making up our minds, and found everyone to be patient and helpful. Plus, it's nice to be acknowledged as a repeat customer. More

Pleasant experience, no pressure sales. From the moment we walked into the dealership, we were not pressured. We visited the showroom a few times and dealt with Steve Norris. He was very k From the moment we walked into the dealership, we were not pressured. We visited the showroom a few times and dealt with Steve Norris. He was very knowledgeable and friendly. We left wondering why we weren't pressured to purchase a Subaru. On our last visit, to order our Forester, Steve was friendly and after signing a few papers, we were led to Traci Roberts, a Finance Manager. She also was very friendly and engaging. I would recommend Tucson Subaru in a heartbeat. More