Tucson Subaru
Tucson, AZ
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 8:00 PM
Saturday 8:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Excellent Customer Service Kevin Gribble and Traci Roberts provided excellent service thru the whole car buying process. From the time I inquired about a vehicle on the interne Kevin Gribble and Traci Roberts provided excellent service thru the whole car buying process. From the time I inquired about a vehicle on the internet til the time I walked out the door with my set of keys. I had not planned on going into the dealership that day and showed up at the last minute to inquire more about the vehicle. Kevin answered all the questions I had about the vehicle and Traci answered all my questions about the financing and stayed until all paperwork was processed. They informed me that the service department would be contacting me regarding my first service for my vehicle as the service department had already closed for the day. My grandchildren who tagged along with grandma were also provided good customer service. Thank you very much. More
Smooth and easy From when I walked in until when I walked out with my car the entire experience was easy and pleasant. My best ever car buying experience From when I walked in until when I walked out with my car the entire experience was easy and pleasant. My best ever car buying experience More
Leasing Experience We had a great experience leasing our new Crosstrek. Price was good and the salesman, CJ was great to deal with. The only criticism is that it took We had a great experience leasing our new Crosstrek. Price was good and the salesman, CJ was great to deal with. The only criticism is that it took 4.5 hours, a little long. Speed the process up and it would have been perfect. More
Warranty repair We were experiencing a problem with the door or the storage compartment (pocket) sticking. Our car was checked in and Jade was assigned to manage the We were experiencing a problem with the door or the storage compartment (pocket) sticking. Our car was checked in and Jade was assigned to manage the service. She was friendly, courteous, and knowledge about our problems. She has the problem looked at for blockage or skew in the door track. None was found, but the service department replace the unit just to ensure the problem would not resurface. The whole process took a little over an hour so I just waited in the lounge. We continue to be extremely pleased with our car (Outback) and the treatment we have received by Tucson Subaru. More
I’m happy I found Tucson Subaru I recently moved to the Tucson area and I was not expecting to find such a large, engaged and high-quality Subaru dealership out here in the desert. I recently moved to the Tucson area and I was not expecting to find such a large, engaged and high-quality Subaru dealership out here in the desert. The staff is courteous and gives individualized attention to the customer and I appreciate that over the large chains of car dealerships. CJ and Traci didn’t rush me and took the time to research my requests and answer questions. I look forward to a good relationship with the Tucson Subaru family . Their pet friendly atmosphere is a bonus! More
Friendly and helpful staff. Sean was very helpful, knowledgable and patient. We had many questions and were undecided; however, Sean contiued to answer our questions patiently an Sean was very helpful, knowledgable and patient. We had many questions and were undecided; however, Sean contiued to answer our questions patiently and allowed us to view other options without any high pressure. Traci was friendly andvery organized which madethe paperwork less hectic. More
Driving a Dream I had such a positive past experience with Tucson Subaru that I looked forward to leasing here again. I had a dream car in mind. Jack and manager Ter I had such a positive past experience with Tucson Subaru that I looked forward to leasing here again. I had a dream car in mind. Jack and manager Terry made it come true! They went out of their way to make it possible and even handed me the keys ahead of schedule! Traci is so organized with the paperwork, she made it a breeze. The ambiance of the entire dealership is positive, friendly and helpful. Thank you for all the good Subaru gives to our community. More
A Positive Experience, from Beginning to End This was a great experience - I don't normally enjoy car shopping AT ALL but I left Tucson Subaru completely happy. I got the car I wanted/needed, a g This was a great experience - I don't normally enjoy car shopping AT ALL but I left Tucson Subaru completely happy. I got the car I wanted/needed, a great deal, and was treated with respect. From now on, I only expect I'll be dealing with Tucson Subaru for my car needs. More
Best new car purchase experience ever. I have been wanting to explore Subaru for a while . My husband and I had a 1st class experience yesterday with Sales Associate Robert Pedroza and Fina I have been wanting to explore Subaru for a while . My husband and I had a 1st class experience yesterday with Sales Associate Robert Pedroza and Finance Associate Louie. Really excited to drive the 2018 Crosstrek.. Really grateful to Robert and his dealership family. I More
My first experience with Subaru service was outstanding. Service, parts support were excellent, personnel friendly, helpful beyond expectations. I rarely used dealer service in the past, and that's now likel Service, parts support were excellent, personnel friendly, helpful beyond expectations. I rarely used dealer service in the past, and that's now likely to change. More