Tucson Subaru

Just Happened I pulled into the lot by mistake, left thru the 1st drive, remembered there are no coincidences, turned back, and found my Forester, perfection abound I pulled into the lot by mistake, left thru the 1st drive, remembered there are no coincidences, turned back, and found my Forester, perfection abounds. More

Low pressure sales make for a pleasant experience We enjoyed our experience at Tucson Subaru. We test test drove a total of 4 different cars over the course of a week and a half and our sales person We enjoyed our experience at Tucson Subaru. We test test drove a total of 4 different cars over the course of a week and a half and our sales person never pressured us to buy. We did experience the typical onslaught of overpriced add-ons during the the final part of the sale, but they didn't try to guilt us into buying them or anything. Overall, we were pleased with our experience. More

Trent cut out all of the worst parts of buying a car! Trent made this our best car buying experience yet! We knew within a minute that he must be a father, because he put us and our two kids at ease right Trent made this our best car buying experience yet! We knew within a minute that he must be a father, because he put us and our two kids at ease right away. We will definitely be back to see him when we buy our next vehicle and will highly recommend him to others. He's nuimber 1 for a reason! More

Honest and comfortable The dealership made me feel comfortable and the salesman Joe was very honest and straight up with me. This combo made me feel satisfied in my decisio The dealership made me feel comfortable and the salesman Joe was very honest and straight up with me. This combo made me feel satisfied in my decision to purchase the vehicle. More

The best. Absolutely the best car buying experience in my life. Very relaxed, friendly, knowledgeable and fast. I recommend this dealership to everyone especial Absolutely the best car buying experience in my life. Very relaxed, friendly, knowledgeable and fast. I recommend this dealership to everyone especially seniors like myself. More

Wonderful experience, except for the closing Sales staff was terrific. No pressure, just thoughtful, knowledgeable, courteous assistance. Closing with finance, on the other hand, was an unwelc Sales staff was terrific. No pressure, just thoughtful, knowledgeable, courteous assistance. Closing with finance, on the other hand, was an unwelcome deluge of up-sells. Everybody's got to make a buck, but this seemed over the top. After we listened to the pitches and, looked at numerous brochures and analyses, we said we don't want any of this stuff. And that was the end of the discussion, the room turned ice cold. In retrospect, I think the process you have set up rather than the messenger is the problem. When you hold the keys to the car hostage while you hard close on the extras, it creates a disappointing and unpleasant dynamic for the excited new car buyer. I don't have any suggestions, but just reporting the effect on us. My wife and I left with a bad taste in our mouths, but not to worry, we're delighted with the car and the dealership. More

Easy car purchase Steve was a very pleasant person to deal with, no pressure, very knowledgeable and willing to show advantages of any Subaru we wished to look at. He Steve was a very pleasant person to deal with, no pressure, very knowledgeable and willing to show advantages of any Subaru we wished to look at. He was willing to keep us updated on finance rates, which and vehicles were coming in, we were looking for a specific exterior and interior color combination with a 3.6 liter engine. When one became available we were able to put a down payment on it and it was delivered in less than a month. The financing at 0% made it easy on payments and was quick to arrange. The final check out went very smooth and our trade in vehicle was priced fair. All in all a easy pleasant car buying experiance More

Knowledgeable, Friendly, Fair First of all, out salesman C.J.Nichols was friendly and knowledgeable--he showed us everything the Subaru Forester we purchased can do, and how we cou First of all, out salesman C.J.Nichols was friendly and knowledgeable--he showed us everything the Subaru Forester we purchased can do, and how we could use various features to keep us safe and comfortable. Jennifer in the Finance Dept. was fun and friendly, and gave us thorough explanations for all of our questions. We got a deal that was fair. We will get our car serviced at Tucson Subaru, and we're confident we'll be treated well and that the work will be done by excellent mechanics who know Subaru's inside and out. More

Fantastic customer experience! For my daughter's sweet 16th birthday, I decided to surprise my girl with the rugged car of her dreams. I was a little hesitant to go with a brand new For my daughter's sweet 16th birthday, I decided to surprise my girl with the rugged car of her dreams. I was a little hesitant to go with a brand new purchase, but the excellent staff at Tucson Subaru made me feel calm and comfortable with the entire experience. I'm extremely happy to say that the look on my daughter's face when she walked outside on her birthday was everything I hoped it would be...in no small part to the amazing Subaru staff that helped me out the week before. I can't thank the whole crew enough!!! THANK YOU!!! More