Toyota of Tri-Cities

enjoyable on hot day! friendly, fast ,professional service on a hot day! always nice !! thank you!! greeted promptly and welcomed!! car was cleaned and it felt so friendly, fast ,professional service on a hot day! always nice !! thank you!! greeted promptly and welcomed!! car was cleaned and it felt so good to have a clean car!!! Thank you!!! More

Upgrade time Upgraded my Venza for a Highlander with more safety options. Hated to get rid of the Venza since it has been such an awesome car. I bought the Venza f Upgraded my Venza for a Highlander with more safety options. Hated to get rid of the Venza since it has been such an awesome car. I bought the Venza from the same dealer in 2009. Love the new car, but miss the old one. The switch was relatively painless. More

Very friendly and professional staff We bought our first Toyota Highlander in 2014 and just upgraded to a 2017 Highlander. The staff at Toyota of Tri Cities have always been friendly and We bought our first Toyota Highlander in 2014 and just upgraded to a 2017 Highlander. The staff at Toyota of Tri Cities have always been friendly and professional. We have bought our last two cars there and get our car serviced there. We will continue to go there for all our car needs. We are very happy with all their services. More

Great people willing to deal Excellent experience. Didn't have what we wanted on the lot but had one coming and sold it to us at what we offered. Can't ask for a better group to d Excellent experience. Didn't have what we wanted on the lot but had one coming and sold it to us at what we offered. Can't ask for a better group to deal with More

Toyota Tundra purchase I was very well treated and they did better than other dealers regionally on pricing. I would definitely recommend! Ask for Rade or Mack in internet s I was very well treated and they did better than other dealers regionally on pricing. I would definitely recommend! Ask for Rade or Mack in internet sales More

Great service! I took my 2017 Tacoma in for a recall. The service dept. was so helpful in explaining the proceedure and answering all of my questions. I appreciate I took my 2017 Tacoma in for a recall. The service dept. was so helpful in explaining the proceedure and answering all of my questions. I appreciate the excellent service! Always leave feeling like a valued client! More

Experience with Kennewick, WA Toyota has been good overall. Overall service has been great. There was an instance where I had to have the rearview camera console replaced which was done. My presets were not res Overall service has been great. There was an instance where I had to have the rearview camera console replaced which was done. My presets were not reset but I took the vehicle back and it was immediately taken care of. Customer service is good and the manager of the department does a great job of overseeing and follow through for the customer! More

I love my new car! Luis, my salesmen was very open and honest with me from the beginning. I knew what I wanted and he helped me do it. He was able to get me a very good Luis, my salesmen was very open and honest with me from the beginning. I knew what I wanted and he helped me do it. He was able to get me a very good deal on my trade, and made sure that the new car had all the options that I wanted. I would definitely buy from him again! More

Easy buying experience Very friendly helpful agent. Ted Ames was very easy to deal with and very helpful for understanding the vehicle and how to set it up. Very friendly helpful agent. Ted Ames was very easy to deal with and very helpful for understanding the vehicle and how to set it up. More

Trade in for AWD Great place to buy a vehicle. This was our 2nd purchase here Iin the last 14 months. It was a pleasure to work with Jeremy and Casey. Thanks guys Great place to buy a vehicle. This was our 2nd purchase here Iin the last 14 months. It was a pleasure to work with Jeremy and Casey. Thanks guys More