Toyota of Tampa Bay

Very good service and they really did help me even though I have bad credit they worked with me and got a good dead done. Samual did very good thank you, I will make my next purchase here. I have bad credit they worked with me and got a good dead done. Samual did very good thank you, I will make my next purchase here. More

The service rep was well versed in what needed to be done. I appreciated his professionalism and response to my questions. The actual service time was good as well. Thank you! done. I appreciated his professionalism and response to my questions. The actual service time was good as well. Thank you! More

Went to get my truck checked service advisor Taylor is far beyond awesome. He keeps you updated at all times and follow up closely your car needs. Incredible communication. Very thankful to find this leve far beyond awesome. He keeps you updated at all times and follow up closely your car needs. Incredible communication. Very thankful to find this level of customer service!! More

Waited 2 1/2 hours for a basic oil change. I had a scheduled appointment. No courtesy update or concern for customer’s time was made. There is no point on giving appointments if you’re not goi I had a scheduled appointment. No courtesy update or concern for customer’s time was made. There is no point on giving appointments if you’re not going to respect customers time. My name was not posted on the board until I called customer service and ask 1 1/2 hours later. I thought maybe they didn’t update the board in error but right after the call my name was posted. It then took another hour for the oil change. Very poor management and customer service. They can learn from other Toyota dealers, where I have had very good timely service. I would not recommend this dealership and management probably needs training. More

I love how this is a total experience when getting your car serviced at Toyota of Tampa Bay. There is a screen that constantly updates you on the status of your car. I love that they have breakfast availab car serviced at Toyota of Tampa Bay. There is a screen that constantly updates you on the status of your car. I love that they have breakfast available to order in addition to the coffee. I have been buying Toyotas since 1997 exclusively; mostly Camry's but I have bought a Corolla and now I am driving a Rav4. The service reps and the salesmen are great! I would recommend everyone to buy a Toyota at least once and they will never go back to what they came from. On the downside, the only problem I have ever had at this dealership is when I went to purchase a air cabin filter from parts. The person on duty was less than friendly and carried on a personal conversation with someone while I waited patiently in line. Finally the person in front of me stepped to the side so I could buy the filter. The parts person alone is a reason not to go to this dealership. He almost tainted every pleasant experience that I have had. But you can't let one person deprive you of the extraordinary experiences that you have had at a business. The sales person that sold me my car no longer works here and I was a little distressed to hear this but....people move on. As a whole, they try hard to please the customer. More

My oil change went smoothly and I was in and out in less than an hour. than an hour. More

I have purchased two Toyota Tacoma trucks since 2012. I also purchased a Toyota Highlander I 2023 as gift for my cousin. I have all my maintenance, tires, oil changes, everything done at this dealership. I also purchased a Toyota Highlander I 2023 as gift for my cousin. I have all my maintenance, tires, oil changes, everything done at this dealership. Why, because they treat me right and the workmanship is absolutely mind blowing. I’m so happy and I don’t want to ever loose my relationship with them. I have had need of the collision department twice, with major damage to my truck each time, they put my truck back together with all brand new Toyota parts and it drives and handles like it did the day I purchased it nine years ago. I love my truck. Tony is my rep in collision and Norman is my service manager. They both take good care of me. They both make sure you are happy and well taken care of. I am a customer for life. More

Best service ever! Straight foward and they made us feel like they really care about getting us a good deal! Straight foward and they made us feel like they really care about getting us a good deal! More

Excellent and fast service! Freylen was very professional and the service In less than an hour. Freylen was very professional and the service In less than an hour. More

Marcus was/is amazing! Y’all definitely have a gem working with you and he should be handled as such! Y’all definitely have a gem working with you and he should be handled as such! More