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Toyota of Scranton

Scranton, PA

Overview
Employees
Reviews
Vehicles
4.7
5,270 Reviews
Toyota of Scranton serves Lackawanna County and all of Northeast PA. We are located at 3400 North Main Ave in Scranton, PA off exit 190 of Interstate 81. Our commitment has and always will be to provide the best service possible to our customers!
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3400 N Main Ave

Scranton, PA

18508

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Showing 5,270 reviews

October 11, 2024

Extremely knowledgeable and professional from knowledge of the vehicle itself, to the finance options and follow-up services offered with the purchase of the vehicle. Strongly feel comfortable dealing More

by Cade
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jammie Marcen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Cloud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Higgins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Cheverez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jake Warrington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Emily Hardinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 11, 2024 -

Toyota of Scranton responded

Cade, Thank you so much for your kind words! We're thrilled to hear that you found our team to be knowledgeable and professional throughout your experience, from the details of the vehicle to the financing options and follow-up services. We strive to ensure every aspect of the process is seamless and informative. If you have any further questions or need assistance in the future, please don't hesitate to reach out. Enjoy your new vehicle, and we look forward to serving you again!" This response acknowledges the specific compliments while reinforcing the dealership’s commitment to excellent customer service. Warm regards, The Sales Team Toyota of Scranton

October 11, 2024

I found the experience to be both pleasant and satisfying. The staff was polite and knowledgeable and I would recommend this dealership to other people. More

by GREGBETTS1968
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Emily Hardinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 11, 2024 -

Toyota of Scranton responded

GREGBETTS1968, Thank you so much for your wonderful review! We're delighted to hear that your experience with us was both pleasant and satisfying. It’s great to know that our team’s politeness and knowledge made a positive impact, and we truly appreciate your recommendation. We look forward to serving you again in the future. If you ever need anything, please don't hesitate to reach out! Warm regards, The Toyota of Scranton Team

October 11, 2024

Ebrahin was amazing and made our experience with Toyota positive. I would recommend him to everyone and anyone. He was so kind and attentive. He made sure to keep us up to date throughout the whole process More

by MICHELLEMASLAR
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marco Valenti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ebrahin Evertsz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Higgins
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 11, 2024 -

Toyota of Scranton responded

MICHELLEMASLAR, Thank you for sharing such wonderful feedback about your experience with Ebrahin! We're thrilled to hear that he made your visit so positive with his kindness, attentiveness, and excellent communication. We’re proud to have team members like Ebrahin who go above and beyond to provide exceptional service. Your recommendation means a lot to us, and we’ll be sure to share your kind words with him. If you need anything in the future, please don’t hesitate to reach out—we’d love to assist you again! Warm regards, The Sales Team Toyota of Scranton

October 11, 2024

Great work with my sienna and great customer service! ! I will definitely bring my car again here! More

by CARLOS.ARREDONDOAVILA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chelsea Zongilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 15, 2024 -

Toyota of Scranton responded

CARLOS.ARREDONDOAVILA, Thank you for your fantastic review! We're thrilled to hear you were pleased with the work done on your Sienna and that our team provided great customer service. It's always our goal to make sure our customers leave happy, and we're so glad you’ll be bringing your car to us again in the future. We look forward to welcoming you back to Toyota of Scranton for all your vehicle needs! Warm regards, The Service Team Toyota of Scranton

October 10, 2024

Dan was super efficient and got the job done with no issues. He always goes above and beyond!! More

by TARAJANOSIK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Seijas
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 11, 2024 -

Toyota of Scranton responded

TARAJANOSIK, Thank you for sharing your experience with Dan! We're thrilled to hear that he was efficient and went above and beyond to get the job done with no issues. It's always our goal to provide exceptional service, and it's great to know Dan consistently delivers that. We'll be sure to pass along your kind words to him. If there's anything else we can assist you with, please don't hesitate to reach out. We look forward to serving you again! Warm regards Dan and the Service Team Toyota of Scranton

October 10, 2024

The people were wonderful. A lot of vehicles to choose from. Great people to work with. More

by TRIP08
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin Cloud
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 11, 2024 -

Toyota of Scranton responded

TRIP08, Thank you for your kind review! We're thrilled to hear that you enjoyed working with our team and appreciated the variety of vehicles we offer. It's always our goal to provide a wonderful experience and help our customers find the perfect vehicle. If you have any further questions or need assistance in the future, don't hesitate to reach out. We look forward to serving you again Warm Regards, The Toyota of Scranton Team

October 10, 2024

Service was great and excellent. They are always checking on you and the kindness of everyone there is absolutely wonderful More

by VIRGENOCASIO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Burgess
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 11, 2024 -

Toyota of Scranton responded

VIRGENOCASIO, Thank you for your wonderful review! We're delighted to hear that you had a great service experience and felt well taken care of by our team. Providing excellent service and genuine kindness is what we strive for every day, so it’s fantastic to know we hit the mark. If there’s anything else we can assist you with, please don't hesitate to reach out. We truly appreciate your kind words and look forward to serving you again! Warm regards, The Sales Team Toyota of Scranton

October 09, 2024

I found what I was looking for at a great good price. Very helpful in helping me work the numbers to an affordable debt service. More

by WOAKS23
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
George Zepherin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Burgess
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Cali
4.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Cheverez
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 09, 2024 -

Toyota of Scranton responded

WOAKS23, Thank you for taking the time to share your experience! We're so glad to hear that you found exactly what you were looking for at a great price. Our team is always happy to assist in finding a payment plan that works for you, and it's wonderful to know we could help make the numbers work. If you need anything in the future, feel free to reach out. We're here to help! Warm regards, The Sales Team Toyota of Scranton

October 09, 2024

Ms. Politz recognizes me when I come for service at Toyota of Scranton. She is polite, professional and efficient ... consistently! She takes the time to explain options available to me re: service i More

by 343G9Z
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hailee Politz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 10, 2024 -

Toyota of Scranton responded

343G9Z, Thank you so much for your wonderful feedback! We're thrilled to hear that Ms. Politz consistently provides you with such polite, professional, and efficient service. Recognizing and taking care of our guests is a priority, and we’re glad she’s helping you feel valued each time you visit. We're proud to have her as part of our team, and it's great to know she represents the Toyota brand in a way that meets your expectations. Thank you for choosing Toyota of Scranton — we're honored to be considered 'simply the best!' We look forward to continuing to serve you! Warm regards, The Service Team Toyota of Scranton

October 08, 2024

It was a very pleasant experience. Everyone was , helpful and considerate my questions were answers quickly and professionally More

by SONGSOFSONG
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chelsea Zongilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 08, 2024 -

Toyota of Scranton responded

SONGSOFSONG, Thank you so much for your kind words! We're thrilled to hear that you had a pleasant experience with us and that our team was able to answer your questions quickly and professionally. Providing helpful and considerate service is always our goal, and it’s great to know that we met your expectations. We look forward to serving you again in the future. If you need anything else, don’t hesitate to reach out! Warm regards, The Service Team Toyota of Scranton

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