Back

Toyota of Scranton

Scranton, PA

4.7
5,468 Reviews
Toyota of Scranton serves Lackawanna County and all of Northeast PA. We are located at 3400 North Main Ave in Scranton, PA off exit 190 of Interstate 81. Our commitment has and always will be to provide the best service possible to our customers!
Contact Dealership

3400 N Main Ave

Scranton, PA

18508

Directions

By Type

Showing 5,468 reviews

February 26, 2019

5,000 mile service Quick service. Exceptional customer service. Friendly and accommodating team of both sales and service members. I have bought several vehicles from th More

by JB92116
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Burgess
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tiffany Peoples
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 26, 2019 -

Toyota of Scranton responded

Thanks for taking the time to share about your experience and the 5 star rating! We look forward to doing business with you again in the future!

February 26, 2019

Bought used RAV4 Salesman was very helpful. Bought used car for my daughter. Everything was very easy and we enjoyed the experience. Would definitely purchase a vehicl More

by JEANNEM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard LaRussa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ahmad Wasal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 26, 2019 -

Toyota of Scranton responded

Thank you for the 5 stars and great review! We hope your daughter is loving her car!

February 26, 2019

Waiting and Waiting We waited over two hours to have our Highlander serviced! We had purchased it in December and was just having it checked over and window visors instal More

by DIANEMTMARC
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Saron O'Malley
Feb 26, 2019 -

Toyota of Scranton responded

Hello, we are sorry to hear that your experience with Toyota of Scranton did not meet your expectations. Customer satisfaction is always our top priority, so we would love the opportunity to discuss your situation in more detail in hopes that we can resolve any issues. If this is something you’d be interested in, please reach out to me at (570) 702-8776. Thank you. -- Mary Jo Preno, Vice President - Guest Experience

February 26, 2019

Lease 2019 Camry SE Sales (Ron Pritchyk) was great. Extremely helpful accommodating w/ the GM lease trade to the Camry within our price range. Would buy again and recom More

by VCARPENTER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard LaRussa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ron Pritchyk
Feb 26, 2019 -

Toyota of Scranton responded

Thanks for taking the time to give us a 5 star rating and positive review!

February 26, 2019

30 day service check I highly recommend Alan, Phil, or Kevin in service. So helpful and knowledgeable. I would steer clear of the sales dept, and sales managers. They cou More

by SHELLRYLAN223
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alan Aimer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Philip Sottile, Kevin Brzegowski
Feb 26, 2019 -

Toyota of Scranton responded

We are so happy to hear about your great experience! Thank you for taking the time to share this and the great recommendation!

February 26, 2019

Very polite good work and fast Workers are nice outgoing and help out alot. The service was quick and they washed the truck to. It's nice going there because you don't have to wait More

by Skyler k
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Zepherin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Doug Stahl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tiffany Peoples
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jenna Sledzinski
Feb 26, 2019 -

Toyota of Scranton responded

Thanks for taking the time to share about your experience and we appreciate your feedback! We really appreciate the 5 star rating, Skyler!

February 26, 2019

Great service Came early with the vehicle. They took it with no problems. Filled fluids, and washed the vehicle. Not a long wait time. 30 minutes or more. Very impr More

by PREVAILINGWORD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tiffany Peoples
Feb 26, 2019 -

Toyota of Scranton responded

We really appreciate you taking the time to share about your experience at our dealership.Thank you for the 5 star rating!

February 26, 2019

Great experience Service folks at scranton are always very friendly and nice. They assist in a timely manner and make going to the shop easy and painless. More

by JENNAMARIEWALSH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason p
Feb 26, 2019 -

Toyota of Scranton responded

Thank you for the 5 stars and awesome review!

February 26, 2019

Great Place Tiffany,assistant service manager makes the service call a great experience! She is by far one of the best--can't say enough good things about her More

by KOZEMKO13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tiffany Peoples
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 26, 2019 -

Toyota of Scranton responded

Thanks for taking the time to share about your experience and the 5 star rating!

February 26, 2019

service dept was fine every one in sevice was great with me they solved my problem and service my vehicle all while I waited Tiffany and tom were very helpful More

by VVBAY56
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tiffany Peoples
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Kirkpatrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 26, 2019 -

Toyota of Scranton responded

Thank you for the 5 stars and great review!

...
402
...