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Toyota of Scranton

Scranton, PA

4.7
5,178 Reviews
Toyota of Scranton serves Lackawanna County and all of Northeast PA. We are located at 3400 North Main Ave in Scranton, PA off exit 190 of Interstate 81. Our commitment has and always will be to provide the best service possible to our customers!
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3400 N Main Ave

Scranton, PA

18508

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Showing 5,178 reviews

November 23, 2020

We arrived to see a Tundra But it was sold! Bryan was determined to help us find a truck & was great to work with! Would refer friends More

by DMACIORKOSKI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Burgess
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jenna Sledzinski
Nov 30, 2020 -

Toyota of Scranton responded

DMACIORKOSKI, Thank you for your kind words regarding your experience with Brian. We are thrilled you were able to find a truck. Enjoy. Thanks again. Take care.

November 23, 2020

Everyone who helped us were great and so helpful . We had a Wonderful experience overall . I love my Highlander and so does the family! Thank you so much! More

by STEPHANIE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Burgess
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alan Schneider
Nov 30, 2020 -

Toyota of Scranton responded

Stephanie, Thank you. The Highlander is a beautiful family vehicle. Enjoy for many miles! We are here if you need us. Take care.

November 23, 2020

Very good experience overall. I went there to look at a new Tacoma and ended up leaving with one. Very happy with the staff and the process was very easy. Will definitely recommend Toyota of Scranton! More

by MRCONGDON66
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug Stahl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 30, 2020 -

Toyota of Scranton responded

Thanks MRCongdon66 for your perfect review and recommendation. We are so happy you had an outstanding experience. Enjoy your new Tacoma, great truck. See you when you are here for service. Be well, stay safe.

November 22, 2020

Excellent service experience. Knowledgeable staff and very friendly. Would reccomend this store to any and all of friends and family. Thank you for being so great More

by KENNETHWALLEY5125
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tiffany Peoples
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephanie Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 30, 2020 -

Toyota of Scranton responded

KENNETHWALLEY5125, thank you for the perfect rating and awesome review. We look forward to your next service visit. Be well and take care.

November 22, 2020

Nice people, nice waiting room, good service. Would come back for service and tell others about the good service. Stephanie cared that all was well with me and the service. More

by Camille
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Stephanie Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 30, 2020 -

Toyota of Scranton responded

Camille, we all appreciate the perfect rating and your recommendation. It is good to know you had a very positive service visit. Thank you. Take care.

November 21, 2020

I found the facility outstanding with the restaurant and overall quality of the area it made waiting there a pleasure. The salesman who handled my transaction AJ was a real gentleman and a nice person to do More

by RICHCATMIG
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
AJ Wallace
Nov 30, 2020 -

Toyota of Scranton responded

Thank you, Mr. Migliorato for your great review of your recent buying experience. We are happy AJ was able to find you a vehicle that suits your needs. We all appreciate the 5 star rating. Enjoy your new vehicle. Take care.

November 20, 2020

Always a pleasure visiting service dept at Scranton Toyota. Everyone is friendly courteous and professional. Service is prompt and the waiting area is beautiful. Really is such a nice dealership More

by wampac56
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I believe his name was Wayde. I would give him. 5 star
Nov 30, 2020 -

Toyota of Scranton responded

Thank you, wampac56. We are honored to know you value the service we provide. It is our pleasure. Take care.

November 20, 2020

I bought my last three cars from Doug stahl over the years he is the best in the business my father and husband also got their New vehicle From Toyota a Scranton by doug More

by VANESSAKERECMAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug Stahl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marco Valenti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 30, 2020 -

Toyota of Scranton responded

VANESSAKERECMAN, thank you for your loyalty to our dealership...we all appreciate it. Doug is the best! He works diligently at providing top notch customer experience. Enjoy your new vehicle. Take care.

November 19, 2020

Assistant service mgr. Alan Aimer treated us very well, answered all questions and took all the time we needed. He called us at home with pickup time. More

by BILLANDANN6
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Alan Aimer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 30, 2020 -

Toyota of Scranton responded

Billandann6, thank you for the perfect score and recommendation. It is good to know Alan provided top notch customer care. That is our goal. We want to take care of your vehicle while providing you with the best possible experience. All the best to you.

November 18, 2020

Service rep Jason was very courteous and professional. I was contacted promptly when the work was completed !! I look forward to remaining a Toyota customer More

by jjackjj8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Palmigiano
Nov 19, 2020 -

Toyota of Scranton responded

jjackjj8, we look forward to many years of friendship with you and your family as we address your automotive needs. Thank you for your perfect, 5 star rating. We will pass along your comments to Jason. He is amazing and only wants to address our customers' needs. Be well and stay safe.

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