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Toyota of Scranton

Scranton, PA

4.7
5,178 Reviews
Toyota of Scranton serves Lackawanna County and all of Northeast PA. We are located at 3400 North Main Ave in Scranton, PA off exit 190 of Interstate 81. Our commitment has and always will be to provide the best service possible to our customers!
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3400 N Main Ave

Scranton, PA

18508

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Showing 5,178 reviews

December 02, 2020

Came through in the end! Problem resolved after a second visit. Shuttle service is a valuable and necessary part of my patronage of the service department. More

by ckallingerallen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tiffany Peoples
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephanie Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lucas Schultz
Dec 02, 2020 -

Toyota of Scranton responded

ckallingerallen, your honest account of your situation is greatly appreciated. As you know, there are situations that will require a second visit to our service department in order to resolve the issue. Your understanding is greatly appreciated. Thank you.

December 02, 2020

I bought my 2010 and 2017 Prius at Toyota of Scranton and they have taken care of my cars with honest excellent service. The staff is always accommodating and courteous. I will continue to make Toyota of S More

by hgittler
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Grieco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 03, 2020 -

Toyota of Scranton responded

Thank you, hgittler for the great review. We are so happy we are you "go to" place. That is our goal. We strive each and every day to gain our customers trust, respect and business. Your loyalty speaks volumes. Take care.

December 02, 2020

Everyone was professional and couldn’t have been more helpful. While waiting for service to my new car , I was treated to lunch, very nice! More

by LEESARC22
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Corey Boynton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 03, 2020 -

Toyota of Scranton responded

LEESARC22. We are happy you are happy with our dealership. It was our pleasure to treat you to lunch. So happy you enjoyed! Take care

December 01, 2020

Always easy to deal with I would highly recommend them for your new or used car and their service has always treated me with curtsey and on time performance . More

by srac
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Cloud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 01, 2020 -

Toyota of Scranton responded

srac, we are thrilled we earned your business. Thank you for the perfect rating and recommendations. Take care.

December 01, 2020

I went to see AJ Wallace about turning in my 2019 Tundra lease early.....and I was pleasantly surprised about how easy it was to get me into another Tundra lease. The experience far exceeded my expectation More

by BC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
AJ Wallace, Howard Sweeny
Dec 02, 2020 -

Toyota of Scranton responded

BC, we are thrilled you found AJ so helpful. He is all about providing top service to our customers. We want our customers to feel welcome and comfortable when at our dealership. Thank you for your perfect rating and review. Enjoy your new vehicle. Take care.

November 30, 2020

This is my 5th Toyota vehicle and every experience I’ve had with them has been great! When I went to go get my 2021 Tundra SR5 Crewmax the process was easy and simple. I told them what I wanted before I go More

by MDKER2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Zepherin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrew Weinberger
Nov 30, 2020 -

Toyota of Scranton responded

MDKER2, Enjoy your new Tundra! We are honored you are such a loyal customer. Thank you for your awesome review and rating. More importantly, thank you for allowing us to serve you. All the best.

November 30, 2020

Great place to go for quality work. All the service reps have been great, but I have been asking for Jason Palmigiano the last couple times because I like having a guy who is familiar with me. He is easy to More

by MATTHEW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Palmigiano
Nov 30, 2020 -

Toyota of Scranton responded

Matthew, many thanks for the perfect rating and terrific review. We are honored to know you value what we do and hope to see you at your next service visit. Jason is the BEST. He wants to make it an outstanding experience each time you visit our dealership. Take care. See you soon!

November 30, 2020

Great people. Very helpful from service through sales and financing. All where kind and extremely helpful. I would recommend anyone to try them and experience the team. More

by BOB@CROSSFIT570.COM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephanie Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 30, 2020 -

Toyota of Scranton responded

Thank you, Bob for the awesome review and recommendation. Our guests are our top priority. We are delighted you are satisfied with our dealership. Take care.

November 30, 2020

This is my third truck from Toyota of Scranton. If they were not good, I would not go back. Friendly and helpful people. Didn't try to sell me something that I didn't want. I will in all likelihood return More

by CHOPPERDOC_RET
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tiffany Peoples
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeffrey Felkowski
Dec 01, 2020 -

Toyota of Scranton responded

CHOPPERDOC_RET, We are thrilled we earned your trust as a loyal customer. Many thanks! We appreciate the perfect rating and awesome review. Take care. All our best to you and your family.

November 29, 2020

Quicker service than In the past. Very satisfied. Service was completed in a timely manner. I came in for my 5,000 mile service on my Tundra. More

by Co2jimmyT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephanie Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 30, 2020 -

Toyota of Scranton responded

Co2jimmyT, thank you for your perfect, 5 star rating on your recent service visit. We all appreciate your recommendation.. Take care and enjoy your Tundra. All the best.

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