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Toyota of Scranton

Scranton, PA

Overview
Employees
Reviews
Vehicles
4.7
5,468 Reviews
Toyota of Scranton serves Lackawanna County and all of Northeast PA. We are located at 3400 North Main Ave in Scranton, PA off exit 190 of Interstate 81. Our commitment has and always will be to provide the best service possible to our customers!
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3400 N Main Ave

Scranton, PA

18508

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Showing 5,468 reviews

April 21, 2021

We couldn't have had a better dealership to visit for the first time. Little did we expect to drive home in a 2016 Rava4. We loved our first Toyota 2005 Highlander. It was time to start looking (ours had 235 More

by nepa/nj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard LaRussa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : J.T. Arscott, Loan Financing; Nicholas Vieira, Sales
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Apr 23, 2021 -

Toyota of Scranton responded

nepa/nj, thank you for taking the time to let us know about your experience. Enjoy your RAV4 for many miles!!! If you have any questions regarding the features on your RAV4 please reach out to us...we can assist. Take care.

April 21, 2021

Honest and friendly. Very accommodating. The salesman took the time to help me find my car and match the highest trade in I could find. More

by MCGRDY38
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Trinisewski
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Apr 23, 2021 -

Toyota of Scranton responded

McGrdy38, the whole idea is for our guests to have the best possible buying experience. And it is different for each guest. Our job is to find out exactly what you need. We are delighted your experience was 5 star. Thank you. Take care.

April 20, 2021

Excellent always very professional and personable. Can’t say enough about the organization. They answer all questions and keep you informed. I have never had any complaints getting my truck serviced More

by GIORDANO_ANNE0717
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alyssa Esteras
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Apr 23, 2021 -

Toyota of Scranton responded

Anne, we are delighted to see we earned the top rating. Thank you. We are thrilled your service visit went well. Thanks so much. Take care.

April 20, 2021

Excellent service good prices and customer service and area clean and good food jejeje thanks for services the Toyota and Ebrahin Everts and Howard good peoples More

by julaydides1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ebrahin Evertsz, Howard Sweeny
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Apr 23, 2021 -

Toyota of Scranton responded

Thank you julaydides1! We are pleased you enjoyed your buying experience with Ebrahin and Howard. Enjoy your new vehicle. Take care.

April 19, 2021

Very courteous, very accommodating. Beautiful clean place. The salesman took the time to explain allot of the features of the car, even set some things up like my phone and some others. Everyone was he More

by GAYLIE50
Recommend Dealer
Yes
Employees Worked With
Doug Stahl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Cali
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 20, 2021 -

Toyota of Scranton responded

Gaylie50, Enjoy your new vehicle. thank you for your top rating of your buying experience. Our goal is to provide top notch guest experience at every visit to our dealership. We are delighted your experience was top notch. All the best. We do like to feed our customers. Take care.

Apr 20, 2021 -

GAYLIE50 responded

My very first Toyota so Im hoping for the best experience. I love it so far and keep buying things to make it my own, license plate, some other bling.

April 19, 2021

I was very impressed with the building and how customer friendly it was. The general manager greeted us and assigned a sales person right away More

by GERTA417
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ahmad Wasal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Howard Sweeny
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Apr 23, 2021 -

Toyota of Scranton responded

gerta417, thank you for taking the time to let us know about your experience. We are delighted to learn all went well, and we earned top rating. Enjoy your new vehicle. Take care.

April 19, 2021

Honest and reliable,Company They are ready for the customers when they arrive and There is a comfortable waiting room with everything the customers need. More

by omar78rivera
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
james Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Edward Rewt
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Apr 23, 2021 -

Toyota of Scranton responded

We appreciate your review and the 5 star rating. Thank you, omar78rivera. We wish you all the best with your new vehicle. Take care.

April 17, 2021

Everything went well today. Mary Jo Preno in Customer Service is always a pleasure to deal with. She and people like her is why I continue to buy Toyotas. More

by aferdyn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephanie Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 19, 2021 -

Toyota of Scranton responded

Thank you aferdyn for letting us know about your recent visit and your experience. We are honored to know you rated us 5 stars. Take care.

April 17, 2021

Always a pleasure to deal with Toyota of Scranton. All of our vehicles were great deals and service after sales is always first class. TOS is #1! More

by JERRY.CAPONE
Customer Service
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
George Zepherin
Joe Mercado Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Cali
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jenna Sledzinski
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Apr 19, 2021 -

Toyota of Scranton responded

Thanks so very much, Jerry. Your loyalty is a compliment. We are thrilled to know you are one of our raving fans. Take care.

April 16, 2021

The staff goes out of their way to solve any problem you may encounter. They are friendly and courteous. I recommend the reliability of the Toyota product. More

by Sporty 2019
Recommend Dealer
Yes
Employees Worked With
Kacie Kuchinskas
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 16, 2021 -

Toyota of Scranton responded

Thank you, Sporty 2019, for the perfect, 5 star rating of your recent service visit. Our service team works hard at providing the best in guest experience. We are delighted all went well and you problem with your vehicle was resolved. Take care.

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