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Toyota of Scranton
Scranton, PA
5,178 Reviews
Toyota of Scranton serves Lackawanna County and all of Northeast PA. We are located at 3400 North Main Ave in Scranton, PA off exit 190 of Interstate 81. Our commitment has and always will be to provide the best service possible to our customers!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
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Showing 5,178 reviews
January 12, 2021
Rav4 2008 to Corolla 2021Very satisfied with the new Rav4 2008 to Corolla 2021 Very satisfied with the new Corolla and discussing financing options and trade-in logistics prior with Ahmad. Two weeks l Rav4 2008 to Corolla 2021 Very satisfied with the new Corolla and discussing financing options and trade-in logistics prior with Ahmad. Two weeks later and no buyer's remorse of any kind with my new car and thankful for my experience at TOS. More
by David-CM
Verified Customer
January 11, 2021
Doug takes great care of me and Andrew always gives the best deal in the whole state! The dealership is huge and comfortable and a real joy to visit. best deal in the whole state! The dealership is huge and comfortable and a real joy to visit. More
by CRADTKE
January 11, 2021
Service is generally reliable quality. Most recently my service was obviously rushed and a few things were overlooked (such as resetting my car's oil change warning). Prices are higher than you'd pay elsew service was obviously rushed and a few things were overlooked (such as resetting my car's oil change warning). Prices are higher than you'd pay elsewhere. More
by Nw
Employees Worked With
January 08, 2021
Very professional and keep you up to date on work being done to vehicle. They make sure if something is needed to be done to check if under warranty. Very good experience. done to vehicle. They make sure if something is needed to be done to check if under warranty. Very good experience. More
by JOHNBLMX
Employees Worked With
Alyssa Esteras
January 06, 2021
Buying my Rav4 was the most easiest non stressful experience. Ryan went above and beyond to get my loan approved. I am very pleased. Thank you for all your help. experience. Ryan went above and beyond to get my loan approved. I am very pleased. Thank you for all your help. More
by BUG2BELL
January 06, 2021
Very poor experience with the service department. Very very poor. Screwed up one of the cameras on a windshield install and its been in for a week now. I've been in contact daily and told daily that it wi very poor. Screwed up one of the cameras on a windshield install and its been in for a week now. I've been in contact daily and told daily that it will be done by end of day but then get a call or text at end of day saying it'll be another day. Collision camera and sensor were working perfectly before replacing the defective windshield. I will still give Jax the salesman 5 stars if I could. Hes been very good through this whole ordeal but maybe its time to figure out whats going on with the techs. First it was failure to replace an oil cap (big mistake) Now this....I'd figure if I was to work at Toyota as a Toyota tech I'd probably know how to fix things on said Toyota. More
by EEPROPERTIESNEPA
Employees Worked With
Jax
January 06, 2021
Richard LaRussa-Finance Director Marco Valenti- Finance Richard LaRussa-Finance Director Marco Valenti- Finance Manager Corey Boynton- Salesman Best car buying experience ive had. Extremely kind and Richard LaRussa-Finance Director Marco Valenti- Finance Manager Corey Boynton- Salesman Best car buying experience ive had. Extremely kind and professional staff. Wouldnt buy anything other than toyota. Glad to join the toyota family More
by Vmezick
January 04, 2021
Very friendly they understood your needs they work with you they take time to listen to you they go true all the papers work with u you they take time to listen to you they go true all the papers work with u More
by TYFACEY
Employees Worked With
January 01, 2021
My experience at Toyota Scranton was very pleasant. Brian was determined to get me in the vehicle I had my eye on. Any questions I had he immediately took action to help me. Thank you for my dependable vehi was determined to get me in the vehicle I had my eye on. Any questions I had he immediately took action to help me. Thank you for my dependable vehicle. More
by ARDOBRO41
Employees Worked With
