Toyota of Scranton

Kacie smoothed out a situation that started with a recall for a fuel pump problem. A few days later when I started the car, I had a message to get to the dealer for a problem. They had me come right back for a fuel pump problem. A few days later when I started the car, I had a message to get to the dealer for a problem. They had me come right back in & leave the car . Supposedly, a defective part was put in from the kit sent to handle the recall. I picked up the car & filled with gas since I wasto have less gas in the car for the repair. 15 gallons bought. I noticed the gas needle didn’t move. Gas range info didn’t reset itself. I called. They ordered another part. I brought it back again to be worked on it. Kacie was very helpful through all of this with some help from Stephanie. I had bothered friends the first 2 times. Afterwards I did utilize the Courtesy Shuttle. Peter was great taking me home & picking me up for my car. The last time an Uber & Ray were used. It was unfortunate that a 1 time visit became 4 in all. What an inconvenience! Kacie did whatever she could to make a bad situation-tolerable. More

Easies car purchase ive ever had. Great staff. Everyone was very friendly. Plenty of new and used cars to choose from. I’ll look there first in any future car purchases. was very friendly. Plenty of new and used cars to choose from. I’ll look there first in any future car purchases. More

Agent Ahmad was friendly and knowledgeable. We weren't ready to trade-in our SUV as with the requirements but he facilitated everything for us including calling the bank. Very pleased with the service. ready to trade-in our SUV as with the requirements but he facilitated everything for us including calling the bank. Very pleased with the service. More

It Was a great experience .joe is great professional I will buy mote cars there in the future I would recommend to my family and friends will buy mote cars there in the future I would recommend to my family and friends More

Tiffany was very friendly and thorough. She went over all of the details of my service and offered options. She explained the details of my next service in advance. of the details of my service and offered options. She explained the details of my next service in advance. More

During these trying times, new trucks were hard to come by. I would take my 2011 Tundra for servicing and the dealership was always interested in it as a trade in. When they received some new Tundra Doub by. I would take my 2011 Tundra for servicing and the dealership was always interested in it as a trade in. When they received some new Tundra Double Cabs in, I stopped in to kick some tires. I worked with Jordan Printz. He was both personable and extremely knowledgeable about Toyota trucks. Since this was my second Tundra and I am retired military the service I received from all involved in the sale was exceptional as was the deal. They wanted my trade in bad! Everything went very smoothly in the whole sales process. Special "Thank You" to Jordan Printz, Alan Schneider and Andrew Wienberger. It was my extreme pleasure doing business with you! More

Extremely friendly. Nice clean place. It was a very good experience (I’ve bought 2 cars there). I’ll definitely be there for my future auto needs experience (I’ve bought 2 cars there). I’ll definitely be there for my future auto needs More

We've purchased six new cars in our lifetime and this was the best experience we ever had buying a new car. We were allowed ample time for the test drive and our salesman was very knowledgeable and helpful. the best experience we ever had buying a new car. We were allowed ample time for the test drive and our salesman was very knowledgeable and helpful. No pressure from anyone to make the purchase. I would highly recommend Toyota of Scranton to my friends. It was well worth the hour and fifteen minute drive to make this purchase. More