Toyota of Scranton

Kacie was awesome. I would like to use her again for service. She explained everything about the car . Kacie spoke nice snd slow and again explained all the work done on my car. service. She explained everything about the car . Kacie spoke nice snd slow and again explained all the work done on my car. More

Everything was great service friendliness cleanliness and everything the wait time was perfect the only problem I had is the cost of everything that had to be done was a little high I mean to change the oil everything the wait time was perfect the only problem I had is the cost of everything that had to be done was a little high I mean to change the oil in the transmission is not that much I used to do it back in the day when cars were more simple but it’s only a quart of oil that you drained maybe two from the pan and then they just put new oil in to replenish what came out it’s not all the oil that would be a flush and that’s even more money than I could not afford but other than that everything was great More

The staff was very nice and friendly, but I wish things were explained to me a little better then they were and there was some confusion at the end when I was signing over my title with my co-signer. But b were explained to me a little better then they were and there was some confusion at the end when I was signing over my title with my co-signer. But besides that it was overall a good experience. More

Superb service ,enjoyed the visit and update to my vehicle . Was worried about brakes but was assured that they were working fine and had 80 percent left on my brake pads Thank You vehicle . Was worried about brakes but was assured that they were working fine and had 80 percent left on my brake pads Thank You More

Our sales person (Jaks) made our experience pleasurable. He “read” our needs and found us the perfect car. He’s excellent. we previously owned dozens of Toyota’s; it’s good to be back again. He “read” our needs and found us the perfect car. He’s excellent. we previously owned dozens of Toyota’s; it’s good to be back again. More

the person who made the reservation neglected to inform me that there was a grace period of 30 days for the oil change and as a result I got 1 less month on my PA state sticker, May 2022 instead of June 20 me that there was a grace period of 30 days for the oil change and as a result I got 1 less month on my PA state sticker, May 2022 instead of June 2022, More

After telling Brian the makes & models we were interested in, he walked us through the lot. There was nothing that was on our original list, but he recommended something different. We took the vehicle for in, he walked us through the lot. There was nothing that was on our original list, but he recommended something different. We took the vehicle for a spin and it was perfect for us. It's been 14 years since we purchased a vehicle and he took the time to walk us through all of the new options and even synced up our phones and showed us how to use Apple Carplay. Very please with our salesman, finance person and the vehicle1 More

Brian Burgess and Ryan Cali are the best to deal with and they deserve to be recognized as the best ever and I would highly recommend all my friends and family to come here and deal with them they deserve to be recognized as the best ever and I would highly recommend all my friends and family to come here and deal with them More

Dealership was very helpful and courteous. I am very satisfied . I would send any new customer there to buy a new car. I will return for my service satisfied . I would send any new customer there to buy a new car. I will return for my service More

Ahmad was very kind and patient with helping me find a new car! He was extremely helpful and overall a great salesman to have for my first experience with Toyota! new car! He was extremely helpful and overall a great salesman to have for my first experience with Toyota! More