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Toyota of Scranton
Scranton, PA
5,188 Reviews
Toyota of Scranton serves Lackawanna County and all of Northeast PA. We are located at 3400 North Main Ave in Scranton, PA off exit 190 of Interstate 81. Our commitment has and always will be to provide the best service possible to our customers!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
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Showing 5,188 reviews
May 18, 2021
Service was responsive and superb. The appointment was on time and the work was done much better than I had a right to expect. This looks like the beginning of a beautiful friendship. time and the work was done much better than I had a right to expect. This looks like the beginning of a beautiful friendship. More
by JUDGECDM
Verified CustomerEmployees Worked With
Other Employees :
Maxx Broden
May 17, 2021
always been a pleasure coming to toyota scraton, staff makes you feel welcome. service rep and tech keep me inform on everything i need and no surprises makes you feel welcome. service rep and tech keep me inform on everything i need and no surprises More
by Peter c
Employees Worked With
micheal casale , Alyssa Esteras
May 17, 2021
Service very good. All options explained. In and out in less than one hour. That’s a 5star rating in itself.service with a smile! less than one hour. That’s a 5star rating in itself.service with a smile! More
by MALLAS812
Employees Worked With
May 17, 2021
I was very pleased with how helpful every staff member treated me when I walked in. The salesperson did everything to get me in a 2021 Tacoma. And it’s a great truck! treated me when I walked in. The salesperson did everything to get me in a 2021 Tacoma. And it’s a great truck! More
by AMYSPUNAR
May 17, 2021
This was a good experience with a few communication glitches. Things worked out well in the end. The detailing people did an excellent job detailing the vehicle. glitches. Things worked out well in the end. The detailing people did an excellent job detailing the vehicle. More
by ORIOLES1983
Employees Worked With
Jacob , my sales rep. did a great job in seeing that the experience was pleasant. He followed up after the sale.
May 16, 2021
Always treated great at Scranton Toyota. My lease was ending and Mary jo, Doug, and Andrew crafted a fair deal I was even given a dinner for my family. I was treated like I was the most important cust ending and Mary jo, Doug, and Andrew crafted a fair deal I was even given a dinner for my family. I was treated like I was the most important customer. More
by DOUGHERTYED
May 14, 2021
Service Tech did not return car with items he changed left as is, ie steering wheel, front seat. Easy enough to return to pre-existing condition.. left as is, ie steering wheel, front seat. Easy enough to return to pre-existing condition.. More
by Rich
Employees Worked With
May 12, 2021
Our salesman was extremely helpful and knowledgeable! He wasn’t pushy and that’s important! He let the Toyota name do the talking! Would certainly buy another car from Bryan! wasn’t pushy and that’s important! He let the Toyota name do the talking! Would certainly buy another car from Bryan! More
by MATARESE0
Employees Worked With
Don’t remember finance persons name but he was friendly. , Bryan Matarese
May 12, 2021
This is the 3rd Toyota we have purchased in our family in the last year. Ahmad Wasal was very helpful and professional. The finance folks were great too. the last year. Ahmad Wasal was very helpful and professional. The finance folks were great too. More
by JFERGUSON10
