Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a review

Toyota of Scranton

Scranton, PA

Overview
Employees
Reviews
Vehicles
4.7
5,409 Reviews
Toyota of Scranton serves Lackawanna County and all of Northeast PA. We are located at 3400 North Main Ave in Scranton, PA off exit 190 of Interstate 81. Our commitment has and always will be to provide the best service possible to our customers!
Contact Dealership
View Awards

3400 N Main Ave

Scranton, PA

18508

Directions

By Type

Showing 5,409 reviews

October 28, 2024

The staff at the dealership is always prompt and courteous. They are knowledgeable and helpful. The waiting area is clean and bright. It's a nice plus to be able to get a little lunch (on you) w More

by MDESIANO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tiffany Peoples
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 28, 2024 -

Toyota of Scranton responded

MDESIANO, Thank you for the wonderful feedback! We’re delighted to hear that our team’s promptness, courtesy, and knowledge made a difference in your experience. We take pride in maintaining a clean and welcoming environment, and we’re glad you enjoyed the added perk of a light lunch during your visit. It’s our pleasure to make your time with us comfortable and enjoyable—looking forward to welcoming you back soon! Warm regards, The Service Team Toyota of Scranton

October 28, 2024

Overall satisfied with the service performed on my 21 4Runner. They need to bring back the carwash. More

by ZACKMCHALE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Seijas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 29, 2024 -

Toyota of Scranton responded

ZACKMCHALE, Thank you for your feedback! We’re glad to hear you’re satisfied with the service on your 2021 4Runner. We understand the car wash is a valuable touch, and we value your feedback. We appreciate your patience and look forward to seeing you next time! Warm regards, The Service Team Toyota of Scranton

October 27, 2024

Very knowledgeable and pleasing to deal with. It is a positive experience knowing that David will be there to support and assist me in the process of having my vehicle serviced in the future. More

by WGAUGHAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Grieco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 27, 2024 -

Toyota of Scranton responded

WGAUGHAN, Thank you for your kind words! We're delighted to hear that David made a positive impression and that you feel supported when it comes to servicing your vehicle. Knowing that our team provides knowledgeable and helpful assistance is exactly what we aim for. We look forward to continuing to provide you with a great experience at Toyota of Scranton. See you next time! Warm regards, The Service Team Toyota of Scranton

October 27, 2024

Toyota of Scranton and Brian Burgess are wonderful. Brian was so helpful and full of information that helped me decide on which vehicle I wanted. I’ll definitely choose Toyota for my next purchase. More

by MK_R
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Burgess
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 27, 2024 -

Toyota of Scranton responded

MK_R, Thank you so much for your kind words! We're thrilled to hear that Brian was able to provide the information and support you needed to make the right choice. It's wonderful to know you're happy with your experience, and we're honored to be your dealership of choice. We look forward to welcoming you back when you're ready for your next Toyota! Warm regards, The Sales Team Toyota of Scranton

October 26, 2024

Chelsea was wonderful to deal with. It was an excellent experience . Will definitely return for our car service needs. More

by JANDJKEENE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chelsea Zongilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 27, 2024 -

Toyota of Scranton responded

JANDJKEENE, Thank you for sharing your experience! We're thrilled to hear that Chelsea provided you with excellent service and made your visit enjoyable. It’s fantastic to know you’ll be returning to us for your future service needs. We look forward to welcoming you back to Toyota of Scranton! Warm regards, The Service Team Toyota of Scranton

October 25, 2024

Honesty. When issue was explained Toyota of Scranton did the correct thing. Thank you Brythonic much. More

by LOUKUHN
Recommend Dealer
Yes
Employees Worked With
Kevin Cloud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 25, 2024 -

Toyota of Scranton responded

LOUKUHN, Thank you for your feedback! We’re so glad to hear that our team could provide an honest and straightforward experience. Doing the right thing for our customers is essential to us, and your trust means a lot. We look forward to assisting you again in the future! Warm regards, The Toyota of Scranton Team

October 25, 2024

Emily was awesome to deal with! ! I live over a hour away so I asked for pictures then what they had listed on line. She had no issues with doing that, she even sent pictures of the More

by lrparker4u
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin Cheverez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Emily Hardinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 26, 2024 -

Toyota of Scranton responded

lrparker4u, Thank you so much for taking the time to share your experience! We're thrilled to hear that Emily went above and beyond to make the process smooth and transparent for you, especially with the extra photos and attention to detail. It’s great to know that Justin made the finance process enjoyable and pressure-free too—that’s exactly what we aim for! We’ll be sure to pass along your kind words to both Emily and Justin. And hey, next time, don't miss out on that salad! Safe travels, and we hope to see you again. Warm regards, The Sales Team Toyota of Scranton

October 24, 2024

Ahmad was wonderful he helped us every step of the way answered all our questions More

by JVGALLI
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ahmad Wasal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe gato
Report | Print
Oct 25, 2024 -

Toyota of Scranton responded

JVGALLI, Thank you so much for your kind words! We're delighted to hear that Ahmad was able to support you every step of the way and answer all your questions. Providing attentive and helpful service is our goal, and it’s great to know Ahmad made your experience a positive one. We look forward to serving you again! Warm regards, The Sales Team Toyota of Scranton

October 23, 2024

He was very very helpful and went over and above to get me the answers I wanted. More

by BUSHTOYOTA4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alan Aimer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 23, 2024 -

Toyota of Scranton responded

BUSHTOYOTA4, Thank you for sharing your feedback! We're glad to hear that our team member was helpful and went above and beyond to get you the answers you needed. It sounds like you had a good experience, and we’d love to know how we can improve it to be a 5-star one. Your insights help us continue to grow and provide the best possible service. Please feel free to reach out with any further comments! Warm regards, The Toyota of Scranton Team

October 23, 2024

Both Hannah and Justin provided excellent service! I’ve never had a better car buying experience and these two should be given a raise as far as I’m concerned! If they are examples of how customers More

by zurekala
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
George Zepherin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Cheverez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hannah Schork
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicki Natiello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 23, 2024 -

Toyota of Scranton responded

zurekala, Thank you so much for your kind words! We're thrilled to hear that Hannah and Justin provided you with such an outstanding car buying experience. We'll be sure to pass along your praise to them! At Toyota of Scranton, we strive to provide exceptional service, and it's great to know we hit the mark. We appreciate your feedback and look forward to serving you again in the future! Warm regards, The Sales Team Toyota of Scranton

Oct 23, 2024 -

zurekala responded

Will definitely be back!

Oct 23, 2024 -

Toyota of Scranton responded

Fantastic! We are delighted you enjoyed working with our team. Thanks again.

1
...
18
19
20
...
541