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Toyota of Scranton
Scranton, PA
5,194 Reviews
Toyota of Scranton serves Lackawanna County and all of Northeast PA. We are located at 3400 North Main Ave in Scranton, PA off exit 190 of Interstate 81. Our commitment has and always will be to provide the best service possible to our customers!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
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Showing 5,194 reviews
Verified Customer
December 20, 2021
When I bought my vehicle it had just come on the lot. I was assured several times it would go through a 160 point inspection and everything would be perfect. I got it home and the TPMS sensor light kept co was assured several times it would go through a 160 point inspection and everything would be perfect. I got it home and the TPMS sensor light kept coming on when cold and the coolant level was very low (not in the resivoir at all). I had to bring it back. Then when I got it back I noticed yellow road paint all over the drivers side so it had to go back again. I found out they noticed the paint when it was in for the sensor and nothing was done or said. Will not be going back to this dealer. More
by lsanzoverino
Employees Worked With
Ebrahin
December 19, 2021
All the sales associates made this experience easy. Met all my wishes for my new vehicle. Finance associate was pick and efficient. Sales associate kept is up to date on the arrival of our vehicle. all my wishes for my new vehicle. Finance associate was pick and efficient. Sales associate kept is up to date on the arrival of our vehicle. More
by NAALLEN116
December 18, 2021
Was a great experience. Dealership valued my past customer loyalty. I’ve purchased 7 new vehicles from this dealership and they seam to do everything to keep me coming back customer loyalty. I’ve purchased 7 new vehicles from this dealership and they seam to do everything to keep me coming back More
by JKIRYLUK42
Employees Worked With
Other Employees :
Brendan Reilly, Jeffrey Felkowski, Howard Sweeny, Michael Reilly
December 17, 2021
I always have a good experience when I am there for my car service. Staff are always pleasant and make sure I am well taken care of. car service. Staff are always pleasant and make sure I am well taken care of. More
by mfinnegan11
December 17, 2021
Always a great experience. On time informative and friendly. From start to finish. Happy holidays! friendly. From start to finish. Happy holidays! More
by CMHANNON
December 17, 2021
Toyota of Scranton is an excellent dealership. They really helped me get the car I needed in hard times when other dealerships couldn't. Even better than that is the service they have provided after bu really helped me get the car I needed in hard times when other dealerships couldn't. Even better than that is the service they have provided after buying my car, maintenance is important to me and I keep up to date on what is going on with my cars and what service they need, Toyota of Scranton is right on top of things and that shows they actually care. They are very knowledgeable which is rare in todays dealerships, they are extremely accommodating and their service center is very quick. I can't say enough good things about this dealership, every person I've met and every process I've gone through has been nothing but pleasant. More
by T.LOCATELLI
Employees Worked With
Jake from sales, Matt from financing, and Johnny from service are all awesome!
December 16, 2021
Good experience and was taken care of, amad and marco made sure we were taken care of. made sure we were taken care of. More
by zack
December 16, 2021
My service person Chris took great care of my needs and got me in and out within one hour. got me in and out within one hour. More
by TRESSLAR55
