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Toyota of Scranton
Scranton, PA
5,195 Reviews
Toyota of Scranton serves Lackawanna County and all of Northeast PA. We are located at 3400 North Main Ave in Scranton, PA off exit 190 of Interstate 81. Our commitment has and always will be to provide the best service possible to our customers!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
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Showing 5,195 reviews
March 03, 2022
They work hard to get you what you need very accommodating & excellent deals will purchase a car again with them in the future accommodating & excellent deals will purchase a car again with them in the future More
by JESSICAMORALESX28
Verified CustomerEmployees Worked With
March 03, 2022
Jax is the best! Thank you Toyota!! This is by the best dealership! Always so welcoming and i can even bring my kids along. As a single mother, that is so important a Thank you Toyota!! This is by the best dealership! Always so welcoming and i can even bring my kids along. As a single mother, that is so important and they always have a blast in their kids room. Thanks for being so kind, thoughtful and thorough! More
by TAYHOLMES21
Employees Worked With
Jax In Sales
March 02, 2022
Poor customer service and communication, I had to call to get updates Told me 2 weeks to fix, and I didn’t get my vehicle back until 3.5 weeks , cost me more for a rental car Actually called and spok get updates Told me 2 weeks to fix, and I didn’t get my vehicle back until 3.5 weeks , cost me more for a rental car Actually called and spoke with a supervisor to make a complaint about the way I was spoken to More
by OFPD9344
Employees Worked With
March 02, 2022
Pressure to purchase was minimal Great selection of vehicles Financing was easy and straightforward All-around excellent experience! vehicles Financing was easy and straightforward All-around excellent experience! More
by Kranick1
March 02, 2022
Best place to go for a truck or car go see rich or Cory I would send anyone to there place would send anyone to there place More
by Butch1429
March 02, 2022
The team was fantastic and helpful I was able to drop off my new tundra for service and pick it back up shortly after!! my new tundra for service and pick it back up shortly after!! More
by kjkellyusmc
March 01, 2022
Let me start by saying this is our family's 4th vechical purchase at This location, and will always be our first choice. From the time we meet with finance director Richard Larussa we knew we were hooked an purchase at This location, and will always be our first choice. From the time we meet with finance director Richard Larussa we knew we were hooked and he took the best care of us he is without a doubt at the top of his game in helping people get the vechical of there choice for the best possible price . We have visited other dealership's where we felt like we were treated like a # not a customer. Everyone from Jax Gonsky to Marco Valenti, and especially Richard Larussa always make our car buying experience a pleasure and will continue to be our family's first choice. We will continually be current and faitfull customers to this dealership. The team worked feverishly to get us the best possible deal that worked for us. So with that being said Toyota of scranton will always be our first choice of car buying. And we will continually recommend them to family and freinds for yhe best experience and worry free knowing hard they work for there customers from Richard Larussa fierce pushing to get valued customers the best rate he can possibly get that works for us. So with that being said if I could give this team 6 stars it would be here. Once again these 3 employees are at the top of there game in making us return as customers Thank you kindly Nicholas Telencho and family ⭐️⭐️⭐️⭐️⭐️⭐️ More
by Nicholas
March 01, 2022
Josh, and the finance guy was fantastic, I must’ve told 15 people about my experience you guys are great thank you 15 people about my experience you guys are great thank you More
by ZIPPYMAN1963
February 28, 2022
Recently I just had my first visit to Scranton Toyota service center. I felt confident that my car was in good hands. service center. I felt confident that my car was in good hands. More
by JENNIFER.KNUPP
Employees Worked With
