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Toyota of Scranton

Scranton, PA

Overview
Employees
Reviews
Vehicles
4.7
5,199 Reviews
Toyota of Scranton serves Lackawanna County and all of Northeast PA. We are located at 3400 North Main Ave in Scranton, PA off exit 190 of Interstate 81. Our commitment has and always will be to provide the best service possible to our customers!
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3400 N Main Ave

Scranton, PA

18508

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Showing 5,199 reviews

May 10, 2022

Jax is the best sales associate. He was honest and courteous. I have referred multiple people. More

by Kimberlyowen
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Jax Gonsky
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May 10, 2022 -

Toyota of Scranton responded

Kimberlyowen, Thank you for taking the time to provide feedback on your recent sales experience at our dealership. We strive to provide an exceptional experience for all of our customers and are glad to hear you had a pleasant experience at our dealership. We appreciate your business and value you as a customer. Sincerely, Mary Jo Preno VP Customer Experience Toyota of Scranton mjpreno@tsofs.com 570-702-8776

May 10, 2022

Friendly. Accommodating staff. Answered all questions. Kept me Up to date on my vehicle status More

by RGETTS30
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug Stahl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Cali
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 10, 2022 -

Toyota of Scranton responded

RGETTS30, Thank you for taking the time to provide feedback on your recent sales experience at our dealership. We strive to provide an exceptional experience for all of our customers and are glad to hear you had a pleasant experience at our dealership. We appreciate your business and value you as a customer. Sincerely, Mary Jo Preno VP Customer Experience Toyota of Scranton mjpreno@tsofs.com 570-702-8776

May 10, 2022

A very well staffed dealership with helpful employees. Made the transition from my trade-in to a new vehicle seamless More

by ERICPERRY1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Abe
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May 10, 2022 -

Toyota of Scranton responded

ERICPERRY1, Thank you for taking the time to provide feedback on your recent sales experience at our dealership. We strive to provide an exceptional experience for all of our customers and are glad to hear you had a pleasant experience at our dealership. We appreciate your business and value you as a customer. Sincerely, Mary Jo Preno VP Customer Experience Toyota of Scranton mjpreno@tsofs.com 570-702-8776

May 09, 2022

Super helpful, & amazing customer service. Max especially is hands down one of the greatest around, he took his time and had all the patience. More

by FCGARCIA0
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Zepherin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marco Valenti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Maxx Broden
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May 09, 2022 -

Toyota of Scranton responded

FCGARCIAO, Thank you for taking the time to provide feedback on your recent sales experience with Maxx. We strive to provide an exceptional experience for all of our customers and are glad to hear you had a pleasant experience at our dealership. We appreciate your business and value you as a customer. Sincerely, Mary Jo Preno VP Customer Experience Toyota of Scranton mjpreno@tsofs.com 570-702-8776

May 09, 2022

Friendly, knowledgeable sales staff. Eager to meet your needs without being pushy. Highly recommend this dealership More

by katr5184
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Zepherin
Doug Stahl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Reilly
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May 09, 2022 -

Toyota of Scranton responded

katr5184, Thank you for taking the time to provide feedback on your recent sales experience at our dealership. We strive to provide an exceptional experience for all of our customers and are glad to hear you had a pleasant experience at our dealership. We appreciate your business and value you as a customer. Sincerely, Mary Jo Preno VP Customer Experience Toyota of Scranton mjpreno@tsofs.com 570-702-8776

May 09, 2022

Extremely helpful employees and great service. I would 100% recommend getting any service, regular maintenance or parts here. Glad to support the business More

by Dom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephanie Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alan Aimer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kacie Kuchinskas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Kirkpatrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Morrow
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Grieco
5.0
This rating includes all reviews, with more weight given to recent reviews.
james Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alyssa Esteras, Travis Langlois, Curt Manck
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May 09, 2022 -

Toyota of Scranton responded

Dom, Thank you for taking the time to provide feedback on your recent service experience at our dealership. We strive to provide an exceptional experience for all of our customers and are glad to hear you had a pleasant experience at our dealership. We appreciate your business and value you as a customer. Sincerely, Mary Jo Preno VP Customer Experience Toyota of Scranton mjpreno@tsofs.com 570-702-8776

May 09, 2022

Kept us up to date on what needed to be done and answered all questions More

by MPSEK79
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephanie Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 10, 2022 -

Toyota of Scranton responded

MPSEK79, Thank you for taking the time to provide feedback on your recent service experience at our dealership. We strive to provide an exceptional experience for all of our customers and are glad to hear you had a pleasant experience at our dealership. We appreciate your business and value you as a customer. Sincerely, Mary Jo Preno VP Customer Experience Toyota of Scranton mjpreno@tsofs.com 570-702-8776

May 09, 2022

LOVE TOYOTA OF SCRANTON! ALWAYS A WONDERFUL EXPERIENCE. ALL THE STAFF ARE WONDERFUL TO DEAL WITH! WE ALWAYS LEAVE SAYING,”WHAT AN EASY GREAT EXPERIENCE!” More

by WHITEBIRCH1980
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Wiggins
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May 10, 2022 -

Toyota of Scranton responded

WHITEBIRCH1980, Thank you for taking the time to provide feedback on your recent sales experience at our dealership. We strive to provide an exceptional experience for all of our customers and are glad to hear you had a pleasant experience at our dealership. We appreciate your business and value you as a customer. Sincerely, Mary Jo Preno VP Customer Experience Toyota of Scranton mjpreno@tsofs.com 570-702-8776

May 08, 2022

Great Great love my Toyota tundra everyone was awesome would recommend Toyota of Scranton to anyone More

by RICK1220
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Burgess
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Reilly
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May 09, 2022 -

Toyota of Scranton responded

RICK1220, Thank you for taking the time to provide feedback on your recent sales experience at our dealership. We strive to provide an exceptional experience for all of our customers and are glad to hear you had a pleasant experience at our dealership. We appreciate your business and value you as a customer. Sincerely, Mary Jo Preno VP Customer Experience Toyota of Scranton mjpreno@tsofs.com 570-702-8776

May 08, 2022

They give a good support to customers during any visit. .good associate and good atmosphere to visit. More

by SIMSHA_16676
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephanie Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 09, 2022 -

Toyota of Scranton responded

Simsha_16676, We are delighted you enjoy doing business at our dealership. Thank you for taking the time to share your feedback. It is appreciated. Take care, MJ Preno VP of Guest Experience mjpreno@tsofs.com 570.702.8776

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