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Toyota of Scranton

Scranton, PA

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Employees
Reviews
Vehicles
4.7
5,406 Reviews
Toyota of Scranton serves Lackawanna County and all of Northeast PA. We are located at 3400 North Main Ave in Scranton, PA off exit 190 of Interstate 81. Our commitment has and always will be to provide the best service possible to our customers!
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3400 N Main Ave

Scranton, PA

18508

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Showing 5,406 reviews

December 12, 2024

I continue to come back to toyota because the service from jon higgins is fantastic More

by SREUTHER80
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon Higgins
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 13, 2024 -

Toyota of Scranton responded

SREUTHER80, Thank you so much for your kind words! We’re thrilled to hear that Jon Higgins consistently provides you with fantastic service. We’re lucky to have him on our team, and your continued trust in Toyota of Scranton means the world to us. If there’s ever anything else we can do to make your visits even better, please don’t hesitate to let us know. We look forward to seeing you again! Warm regards, The Service Team Toyota of Scranton

December 11, 2024

Service at Toyota of Scranton is always great. Friendly staff and the work is always great More

by LNSEC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tiffany Peoples
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephanie Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Morrow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Cloud
5.0
This rating includes all reviews, with more weight given to recent reviews.
james Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Cloud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Paligiamo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 11, 2024 -

Toyota of Scranton responded

LNSEC, Thank you for the wonderful feedback! We're thrilled to hear that you consistently have a great experience with our friendly staff and quality service. We look forward to continuing to exceed your expectations in the future! Warm regards, The Service Team Toyota of Scranton

December 11, 2024

They are professional. They are polite. They are helpful. They are quick with service. They have good mechanics and enough mechanics. Their whole service department is More

by JEFF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kacie Kuchinskas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Morrow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrew Weinberger
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Dec 11, 2024 -

Toyota of Scranton responded

JEFF, Thank you for sharing such kind words about our service department! We're delighted to hear that our team’s professionalism, politeness, and efficiency made your experience a positive one. It's great to know you appreciate our skilled mechanics and the effort we put into providing quick and helpful service. Your support means a lot to us, and we look forward to continuing to serve you! Thank you, The Service Team Toyota of Scranton

December 10, 2024

Scott and Corey were very helpful. I was told a brief history of the car I had purchased and found that to also be helpful. Two very good guys. More

by MOUSHE
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Corey Boynton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Higgins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 11, 2024 -

Toyota of Scranton responded

MOUSHE, Thank you for sharing your positive experience! We're thrilled to hear that Scott and Corey were so helpful and that you appreciated the brief history of your vehicle. We’re lucky to have such great team members, and it’s wonderful to know they made your experience enjoyable. If there’s anything more we can do for you, please don’t hesitate to reach out. Enjoy your new car! Warm regards, The Sales Team Toyota of Scranton

December 09, 2024

I was treated very well at Toyota of Scranton. They worked hard to get me into the car I wanted More

by SUSANN.DAVIS0
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ryan Cali
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Felkowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 09, 2024 -

Toyota of Scranton responded

SUSANN.DAVIS0, Thank you for sharing your experience! We're thrilled to hear that you felt well taken care of and that our team was able to help you get into the car you wanted. Your satisfaction is our top priority, and it's wonderful to know we could make it happen for you. If there's anything else we can assist you with, please don’t hesitate to reach out. Enjoy your new vehicle, and we look forward to seeing you again! Warm regards, The Sales Team Toyota of Scranton

December 09, 2024

I drove through a high snow bank that tore a cover shield partially off under the car. My service rep Joe, got us right in and didn’t charge for the temporary repair. Amazing to see there are still businesse More

by Safetyg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Boyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jon Higgins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chelsea Zongilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 10, 2024 -

Toyota of Scranton responded

Safetyg, Thank you for sharing your experience! We're so glad Joe was able to assist you quickly and provide the temporary repair you needed. We pride ourselves on doing the right thing for our guests and making sure they feel taken care of. Your kind words mean a lot to us, and we’re always here if you need anything in the future! Warm regards, The Service Team Toyota of Scranton

December 09, 2024

The work that was done by the collision center was very good. Appointment was made very quickly. The vehicle was finished in a very acceptable amount of time. I would recommend them to friends and family More

by walhd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Collision center
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Dec 10, 2024 -

Toyota of Scranton responded

walhd, Thank you for your thoughtful review! We're thrilled to hear that you were pleased with the work done by our collision center and that we could meet your expectations for efficiency and quality. Your recommendation to friends and family means the world to us. If you ever need anything in the future, we're here to help! Warm regards, The Collision Center Team Toyota of Scranton

December 08, 2024

Dealership was pretty easy to work with. If you have a trade in, make sure to ask for more than they first offer you. Other than that, would recommend. More

by WARWICKSHAWN
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jordan Printz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Higgins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 09, 2024 -

Toyota of Scranton responded

Thank you for sharing your feedback, WarwickShawn! We're glad to hear you found the dealership easy to work with and that you'd recommend us. We appreciate your advice on trade-ins and will use your feedback to continue improving the experience for all our guests. If there's anything more we can do to assist you or make your next visit even better, please don't hesitate to reach out. Thank you for choosing us! Regards, The Toyota of Scranton Team

December 06, 2024

Ashley was so friendly and very helpful! I appreciate the hard work everyone puts in to make you feel comfortable and welcomed. Jim Yacone has been servicing my vehicles and always does the More

by BRANDI.CHILSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley Ochwat
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 06, 2024 -

Toyota of Scranton responded

Dear Brandi.Chilson, Thank you for your wonderful review! We’re so glad to hear that Ashley made your experience friendly and helpful, and we truly appreciate your recognition of Jim Yacone’s excellent work. Our team works hard to ensure every guest feels comfortable and welcomed, and it means so much to know we succeeded in doing that for you. Thank you for your continued trust in us, and we look forward to serving you again in the future! Warm regards, The Service Team Toyota of Scranton

December 06, 2024

I had a great experience at the Scranton dealership. Everyone there treated me real well. I'd would recommend them! More

by AHCHEX
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matthew Hedden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicki Natiello
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 08, 2024 -

Toyota of Scranton responded

AHCHEX, Here’s a suggested response to the review: Thank you for your kind words and 5-star review! We’re thrilled to hear you had a great experience at Toyota of Scranton. Our team strives to provide excellent service to every guest, and it’s wonderful to know you felt well taken care of. We truly appreciate your recommendation and look forward to assisting you again in the future. Safe travels! Warm regards, The Sales Team Toyota of Scranton

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