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Toyota of Scranton

Scranton, PA

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Employees
Reviews
Vehicles
4.7
5,333 Reviews
Toyota of Scranton serves Lackawanna County and all of Northeast PA. We are located at 3400 North Main Ave in Scranton, PA off exit 190 of Interstate 81. Our commitment has and always will be to provide the best service possible to our customers!
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3400 N Main Ave

Scranton, PA

18508

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Showing 5,333 reviews

December 21, 2024

Very kind and helpful. Made things very clear and got us the best possible deal for my situation. More

by afitzs534
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alan Aimer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Emily
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December 19, 2024

Jason is always my contact and he’s very attention to all my auto needs More

by RSANTO1442
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Paligiamo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 20, 2024 -

Toyota of Scranton responded

RSANTO1442, Thank you for your kind words about Jason! We're so glad to hear he's been attentive to all your automotive needs. We'll be sure to share your feedback with him—it's always great to know when our team members are making a positive impact. We appreciate your trust in us and look forward to assisting you again in the future! Warm regards, The Service Team Toyota of Scranton

December 19, 2024

Friendly people and willing to work with me. Got a great deal on a vehicle More

by HVILLECCO1984
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alan Aimer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard LaRussa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ahmad Wasal
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 20, 2024 -

Toyota of Scranton responded

HVILLECCO1984, Thank you for your review! We're so glad to hear that our team was friendly and worked with you to find the right vehicle. Congratulations on your great deal—we hope you enjoy your new ride! If you ever need anything, we're here to help. Safe travels! Warm regards, The Sales Team Toyota of Scranton

December 19, 2024

They were interested in what’s best for me. We could have paid more for a more luxurious car- but they worked with us. I love my car. More

by ZORBA9560
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephanie Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicki Natiello
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 20, 2024 -

Toyota of Scranton responded

ZORBA9560, Thank you for sharing your experience! We're thrilled to hear that our team prioritized what was best for you and worked with you to find the perfect car. It's wonderful to know you love your car—enjoy every mile! If you ever need anything, don't hesitate to reach out. We're always here for you. Warm regards, the Toyota of Scranton Team

December 18, 2024

Excellent interactions and service; friendly staff Car delivered on time I love my new car! More

by DIRENECHAPMAN
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ebrahin Evertsz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Hedden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Emily Hardinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 18, 2024 -

Toyota of Scranton responded

DIRENECHAPMAN, Thank you so much for your wonderful review! We're thrilled to hear you had an excellent experience with our friendly team and that your car was delivered on time. It’s fantastic to know you’re loving your new car—congratulations! If there’s ever anything you need, we’re here to help. Enjoy every mile in your new vehicle! Warm regards, The Sales Team Toyota of Scranton

December 17, 2024

All employees very professional. Very happy with the product Toyota has to offer the customer. More

by HMCGOVERN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Doug Stahl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard LaRussa
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 17, 2024 -

Toyota of Scranton responded

HMCGOVERN, Thank you for sharing your experience! We're delighted to hear that you found our team professional and that you’re happy with what Toyota has to offer. Your satisfaction means the world to us, and we’re here whenever you need us. Enjoy your Toyota! Warm regards, The Sales Team Toyota of Scranton

December 17, 2024

Great costumer service and mechanics. After the experience I had with another dealership with my last car, I would recommend Toyota to anyone! More

by MRGN97
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Grieco
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 17, 2024 -

Toyota of Scranton responded

MRGN97, Thank you for the wonderful feedback! We’re thrilled to hear that both our customer service and mechanics exceeded your expectations. It’s especially rewarding to know we could provide a better experience for you after your previous dealership visit. We appreciate your recommendation and look forward to serving you again in the future! Warm regards, The Service Team Toyota of Scranton

December 17, 2024

They have helpful and knowledgeable staff. Their prices are tough to beat along with their honesty. I would definitely go there again. More

by J. Regina
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marco Valenti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adrianna Neff
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 18, 2024 -

Toyota of Scranton responded

J. Regina, Thank you for sharing your positive experience with us! We're glad our team’s knowledge, helpfulness, and honesty stood out to you. It’s also great to hear you found our prices competitive. We truly appreciate your kind words and look forward to serving you again in the future! Warm regards, The Sales Team Toyota of Scranton

December 16, 2024

Very professional , quick, willing to work with you on what you are looking for in a truck More

by TINFOX42
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Burgess
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alan Aimer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Cheverez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 16, 2024 -

Toyota of Scranton responded

TINFOX42, Thank you for taking the time to share your experience! We’re delighted to hear that you found our team professional, efficient, and willing to work with you to find the perfect truck. Your satisfaction is our top priority, and it’s great to know we were able to meet your expectations. If you have any questions or need further assistance in the future, don’t hesitate to reach out. We look forward to helping you again! Best regards, The Sales Team Toyota of Scranton

December 16, 2024

Service was great. Everyone was accommodating and patient. I do not have any complaints or suggestions. More

by KELLY_SARTI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alan Aimer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Luyster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Noah
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Dec 16, 2024 -

Toyota of Scranton responded

KELLY_SARTI, Thank you so much for your kind words! We’re thrilled to hear that you had a great experience with our service team and that everyone was accommodating and patient. Providing excellent service is always our goal, and it’s wonderful to know we met your expectations. If there’s ever anything you need in the future, please don’t hesitate to reach out. We look forward to serving you again! Best regards, Mary Jo Preno Vice President of Guest Experience Toyota of Scranton

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