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Toyota of Scranton

Scranton, PA

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Employees
Reviews
Vehicles
4.7
5,387 Reviews
Toyota of Scranton serves Lackawanna County and all of Northeast PA. We are located at 3400 North Main Ave in Scranton, PA off exit 190 of Interstate 81. Our commitment has and always will be to provide the best service possible to our customers!
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3400 N Main Ave

Scranton, PA

18508

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Showing 5,387 reviews

January 21, 2025

I am always pleased with the service I receive from Jonathan Higgins and the service department. More

by BIFFY7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon Higgins
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 21, 2025 -

Toyota of Scranton responded

BIFFY7, Thank you for your kind words and for being a valued guest, Biffy7! We're thrilled to hear that Jonathan Higgins and our service team continue to provide you with excellent service. Your satisfaction means a lot to us, and we look forward to serving you again in the future! Warm regards, The Service Team Toyota of Scranton

January 21, 2025

Great group and team flawless transaction and sale. Would recommend this group to anyone! They go above and beyond to take care of the customer! More

by Roberthine89
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jordan Printz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Cloud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Cheverez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 21, 2025 -

Toyota of Scranton responded

Roberthine89, Thank you, Roberthine89! We're thrilled to hear that you had a flawless experience with our team. Providing top-notch service and going above and beyond for our guests is what we strive for every day. We truly appreciate your recommendation and look forward to serving you again in the future! Warm regards, The Sales Team Toyota of Scranton

January 21, 2025

Fast and found offers I still had covered under my purchase. great service! very a pleased More

by MARIAN.WOJNAROWSKI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Paligiamo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 21, 2025 -

Toyota of Scranton responded

MARIAN.WOJNAROWSKI, Thank you for your review! We're so glad to hear that our team was able to provide fast service and help you take advantage of the coverage included with your purchase. Your satisfaction means a lot to us, and we appreciate the kind words. We look forward to serving you again! Warm regards, The Service Team Toyota of Scranton

January 21, 2025

The dealership was a great location . Had large selection of trucks . Kind , knowledgeable staff . It even had a cafe in it. Tyler Fink , from Toyota of Scranton was a fantastic salesman, More

by JohnD
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Tyler Fink
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Jan 21, 2025 -

Toyota of Scranton responded

Hi John, Thank you for taking the time to share your wonderful experience! We're thrilled to hear that you enjoyed our large selection of trucks, our welcoming staff, and the convenience of our café. A special shoutout to Tyler Fink for going above and beyond to help you find the perfect Tacoma Sport—it’s fantastic to know he made the process smooth and enjoyable for you. Congratulations on your new Tacoma Sport! We’re so glad to have you as part of the Toyota of Scranton family and truly appreciate your recommendation to friends. We look forward to seeing you again when it’s time for your next car. Until then, enjoy every mile in your new truck! Best regards, Mary Jo Preno Vice President of Guest Experience Toyota of Scranton

January 21, 2025

I love this dealership! I feel like a good friend coming to visit when I walk through those doors. Everyone there is just so nice. David Grieco and Kacie Grieco always take More

by jillamullen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kacie Kuchinskas
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Grieco
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 21, 2025 -

Toyota of Scranton responded

Wow, Jillamullen! Your kind words truly made our day! We're so grateful for your loyalty and thrilled to hear that David and Kacie Grieco make every visit feel like catching up with good friends. Providing a welcoming and informative experience is what we strive for, and knowing you feel taken care of means the world to us. We can't wait to see you again—thank you for being such a valued part of our Toyota of Scranton family! Thank you, The Service Team Toyota of Scranton

January 21, 2025

GOOD SERVICE NO PRESSURE all questions were answered friendly staff car was delivered in clean condition. More

by ARLRON195
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin Cheverez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Emily Hardinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 21, 2025 -

Toyota of Scranton responded

Hi ARLRON195, Thank you for your kind review and for being a verified customer! We're so glad to hear that you had a no-pressure experience with our friendly team and that all your questions were answered. It’s great to know you were pleased with the clean delivery of your car. We truly appreciate your feedback and look forward to serving you again in the future. If there’s ever anything you need, please don’t hesitate to reach out! Best regards, Mary Jo Preno Vice President of Guest Experience Toyota of Scranton

January 18, 2025

Only good things happen at Toyota of Scranton. I have been a return customer for years. More

by Camille
Recommend Dealer
Yes
Employees Worked With
Mark Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Burgess
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alan Aimer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Hedden
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 19, 2025 -

Toyota of Scranton responded

Hi Camille, Wow, thank you for your loyalty and kind words! We truly appreciate you being a part of the Toyota of Scranton family. It’s always a pleasure serving you, and we look forward to many more great experiences together. See you next time! Warm regards, The Toyota of Scranton Team

January 18, 2025

The whole process was a good experience from the internet add to my salesman and finance person and the vehicle prep 💯 good Dealership More

by GBWARMOUTH
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Noah Mihal
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 19, 2025 -

Toyota of Scranton responded

Thank you for your fantastic review! We're thrilled to hear that your experience—from the online ad to working with our sales, finance, and vehicle prep teams—was smooth and enjoyable. Your support means a lot to us! If you ever need anything in the future, we're here to help. Enjoy your new vehicle! Warm regards, The Sales Team Toyota of Scranton

January 16, 2025

The people where nice and the staff were plight and helpful and I was pleased with the service More

by JEFFPACINI0099
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alan Aimer
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 16, 2025 -

Toyota of Scranton responded

JEFFPACINI0099, Thank you for your review! We're glad to hear that our team was polite, helpful, and that you were pleased with the service. If there's anything we can do to make your next visit a 5-star experience, we'd love to hear your feedback. We appreciate your support and look forward to serving you again! Warm regards, The Toyota of Scranton Team

January 16, 2025

IT WAS A PLEASURE WORKING WITH COREY. HE WAS HELPFUL IN GETTING WHAT I WANTED. HE ALSO COMPLETED FOLLOW UP AFTER MY PURCHASE TO SEE IF I WAS HAPPY. More

by COACHCFG
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Corey Boynton
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 16, 2025 -

Toyota of Scranton responded

COACHCFG, Thank you for sharing your experience! We're thrilled to hear that Corey provided helpful service and followed up to ensure your satisfaction. We appreciate your business and look forward to serving you again in the future. Enjoy your new vehicle! Warm regards, The Sales Team Toyota of Scranton

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