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Toyota of Rockwall

Rockwall, TX

4.5
6,277 Reviews
Toyota of Rockwall is the World’s First LEED Gold Certified Dealership. What this means to you is that when you choose to shop here, you are giving back to our Planet. Even though we value our Planet, we truly value our most precious resource, YOU! Company Overview 1250 E. Interstate 30 Rockwall, TX 75087 Toyota of Rockwall is the World’s First LEED Gold Certified Dealership. What this means to you is that when you choose to shop here, you are giving back to our Planet. Even though we value our Planet, we truly value our most precious resource, Our Customers. We have a huge selection of new Toyotas as well as Certified Toyotas which makes it easy for you, your friends and family when it comes time to get your next vehicle. Come experience our Hassle free car buying process and see why many of our customers have returned to buy more vehicles or have referred their friends and family to us. Toyota of Rockwall is looking to build relationships and we want to be your friend in the Automotive Business. Whether you need Service, Parts or a new vehicle, we want you to choose us.
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1250 E Interstate 30

Rockwall, TX

75087

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Showing 6,277 reviews

April 29, 2024

Neimiaha was very friendly and attentive. Jason was also very nice. They found what I wanted! HAPPY CUSTOMER! More

by Lyndamariehart53
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nehemias Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 30, 2024 -

Toyota of Rockwall responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Nehemias and our team here at Toyota of Rockwall.

Apr 30, 2024 -

Lyndamariehart53 responded

Nehemias has been AWESOME during this whole experience!. He was very attentive from the start. He has called regularly to keep me updated. I would HIGHLY recommend doing business with him and don't regret the 2 hour drive there to find me a truck!

April 27, 2024

Brought my RAV4 in for the rear hatch to be checked because it was not raising up all the way. Demonstrated this to the lady who checked the car in, and it did the same she tried resetting the system. More

by kennedy.jimsandy
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nik Seirse ( not part of your Sales team anymore Good thing)
Apr 29, 2024 -

Toyota of Rockwall responded

Thanks for sharing about your experience with Toyota of Rockwall. We're sorry to hear that the issue with your hatch wasn't resolved and apologize for any inconvenience. Please reach out to us directly to discuss this matter in more detail. We would appreciate the opportunity to see how we can turn this around for you!

April 27, 2024

Always a great experience. While getting my car serviced, everyone is friendly and transparent on what was done and what I may need to keep an eye on. In and out in an hour giv More

by rtrammell8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mick Schott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 29, 2024 -

Toyota of Rockwall responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Toyota of Rockwall!

April 26, 2024

I use this dealership for all of my cars. Toyota of Rockwall service department always takes care of me! More

by 913Micks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lonnie Wade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Heidel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kasey Boysaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 29, 2024 -

Toyota of Rockwall responded

Thanks for sharing your thoughts about your experience with Toyota of Rockwall. We appreciate your business and hope to see you again soon!

April 26, 2024

This Service Advisor is the absolute best that I've ever had. She even tops my Lexus advisors! She is genuine and authentic and her concern for customers shines brightly. More

by CBROWN46
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kasey Boysaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 29, 2024 -

Toyota of Rockwall responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear Kasey delivered such a great experience!

April 26, 2024

I am happy with my Toyota vehicle. However, I have learned and experienced that Toyota of Rockwall puts profit over Customer service and Integrity to the customer. More

by dcamb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joey Desrosiers
May 02, 2024 -

Toyota of Rockwall responded

We're sorry that you didn't have a completely satisfying experience. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to learn more and address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this.

April 26, 2024

Toyota of Rockwall was busy but the wait time and service was good. The service technician was courteous, knowledgeable, and professional. Thank you! More

by Hjackson4429
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan
Apr 29, 2024 -

Toyota of Rockwall responded

Thanks for sharing about your experience with Toyota of Rockwall. We appreciate your business and hope to see you again soon!

April 26, 2024

The salesman, Vu was wonderful. He actually listened to me, and showed me all of my options. Very polite, helpful, and took care of all my needs without me even asking! Benny in fin More

by Deanna
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Finance-Benny, super guy-helped me understand the process and gave me options! Salesman-his first name was Vu. I believe his last name was Don. 5 star service! Great guy!
Apr 26, 2024 -

Toyota of Rockwall responded

Thanks for sharing your thoughts about your experience with Toyota of Rockwall. We appreciate your business and hope to see you again soon!

April 26, 2024

Oil change was right on time and very nice service advisor. Service advisory was very helpful More

by Rpmesquite
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cesar Martinez
Apr 26, 2024 -

Toyota of Rockwall responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

April 26, 2024

Love this place every one is nice they really are helpful and they really take care of the customers especially when you ask for help I appreciate everything they do More

by nessagonzales26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cesar Martinez
Apr 29, 2024 -

Toyota of Rockwall responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Toyota of Rockwall to be a positive one. Please don't hesitate to reach out if you need anything else.

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