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Toyota of Rockwall

Rockwall, TX

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Employees
Reviews
Vehicles
4.5
5,450 Reviews
Toyota of Rockwall is the World’s First LEED Gold Certified Dealership. What this means to you is that when you choose to shop here, you are giving back to our Planet. Even though we value our Planet, we truly value our most precious resource, YOU! Company Overview 1250 E. Interstate 30 Rockwall, TX 75087 Toyota of Rockwall is the World’s First LEED Gold Certified Dealership. What this means to you is that when you choose to shop here, you are giving back to our Planet. Even though we value our Planet, we truly value our most precious resource, Our Customers. We have a huge selection of new Toyotas as well as Certified Toyotas which makes it easy for you, your friends and family when it comes time to get your next vehicle. Come experience our Hassle free car buying process and see why many of our customers have returned to buy more vehicles or have referred their friends and family to us. Toyota of Rockwall is looking to build relationships and we want to be your friend in the Automotive Business. Whether you need Service, Parts or a new vehicle, we want you to choose us.
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1250 E Interstate 30

Rockwall, TX

75087

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Showing 5,450 reviews

June 12, 2024

The employees were friendly and professional. I enjoyed the vanilla drink .The facility was clean More

by Kmagayo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kouri Harriso
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Jun 12, 2024 -

Toyota of Rockwall responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

Helpful
June 12, 2024

Very helpful and not pushy at all. Enjoyable experience. We will use this dealership again. More

by Ilamae1962
Recommend Dealer
Yes
Employees Worked With
Aubrey
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June 12, 2024

Very nice, clean, and friendly dealership. The closing of the deal process took a lot longer than expected. More

by mpage2
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason - Super nice individual
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Jun 12, 2024 -

Toyota of Rockwall responded

Thanks for your feedback on your recent visit to Toyota of Rockwall. It's great to hear that we were able to assist you and that you had such a positive experience.

Helpful
June 12, 2024

Excellent service. Rockwall Toyota is my go to Dealership for servicing of my two Toyotas. More

by MikeyC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cesar Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 12, 2024 -

Toyota of Rockwall responded

Thank you for choosing Toyota of Rockwall. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

Helpful
June 11, 2024

Cesar greeted me warmly at the dealership, promising a quick service. He kept his word and informed me about the necessary vehicle repairs. More

by sjs5301
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cesar Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 11, 2024 -

Toyota of Rockwall responded

We are very happy to hear Cesar provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

Helpful
June 10, 2024

I recently purchased a car from Toyota Rockwall and had an outstanding experience. Kouri, my sales representative, was professional, responsive, and kind throughout the entire process. Her future is bright More

by David
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kouri Harrison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony (General Manager)
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Jun 10, 2024 -

Toyota of Rockwall responded

David, Thank you for your business and this review. We're happy to hear Tony, Kouri, and our team were able to serve you and demonstrate our commitment to great service. If there is anything Tony can assist you with in the future, please let us know.

Helpful
June 09, 2024

The dealership mishandled a warranty on a new tire having me purchase a new tire to replace a 1 month tire. When the dealership I purchased the tires from contacted them, a full refund was issued with an ap More

by rdld1981
Recommend Dealer
Yes
Employees Worked With
Mick Schott
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 10, 2024 -

Toyota of Rockwall responded

Thank you so much for your excellent review! We are so glad that Mick had the opportunity to work with you, and we are thrilled that you found your experience with us here at Toyota of Rockwall to be a positive one. Please don't hesitate to reach out if you need anything else.

Helpful
June 09, 2024

Cesar and Sam have met all my needs. only 1 prob .my spare key..0 More

by dchandlerzztop
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cesar Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 10, 2024 -

Toyota of Rockwall responded

We are very happy to hear Cesar, Sam, and our team provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

Helpful
June 07, 2024

Faculty is clean, Kouri was nice, knowledgeable, great to work with. I have an amazing car experience with her and her supervisor. Would highly recommend. Thanks Kouri. More

by WILSONSHRENA
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Karissa Gutierrez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Kouri Harrison
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 07, 2024 -

Toyota of Rockwall responded

Thank you so much for your wonderful review! We are thrilled that Kouri had the opportunity to provide you with great service. We thank you for choosing Toyota of Rockwall!

Helpful
June 06, 2024

They did ok, since I have had the vehicle there has been a noise they claimed they don’t heard. I brought it up again they said they didn’t see anything loose. I hear this every day sometimes more than othe More

by jefflovely
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kasey Boysaw
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 06, 2024 -

Toyota of Rockwall responded

Thank you, Jeff, for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service doesn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

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