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Toyota of Rockwall

Rockwall, TX

Overview
Employees
Reviews
Vehicles
4.5
6,275 Reviews
Toyota of Rockwall is the World’s First LEED Gold Certified Dealership. What this means to you is that when you choose to shop here, you are giving back to our Planet. Even though we value our Planet, we truly value our most precious resource, YOU! Company Overview 1250 E. Interstate 30 Rockwall, TX 75087 Toyota of Rockwall is the World’s First LEED Gold Certified Dealership. What this means to you is that when you choose to shop here, you are giving back to our Planet. Even though we value our Planet, we truly value our most precious resource, Our Customers. We have a huge selection of new Toyotas as well as Certified Toyotas which makes it easy for you, your friends and family when it comes time to get your next vehicle. Come experience our Hassle free car buying process and see why many of our customers have returned to buy more vehicles or have referred their friends and family to us. Toyota of Rockwall is looking to build relationships and we want to be your friend in the Automotive Business. Whether you need Service, Parts or a new vehicle, we want you to choose us.
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1250 E Interstate 30

Rockwall, TX

75087

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Showing 6,275 reviews

May 07, 2024

This place is always a horrible experience, even when my truck was under warranty. My engine was almost destroyed because of the “service” or lack of received. I started hearing weird noises so I took it by More

by gshaeffer65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Employees in all departments at this location are horrible.
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May 10, 2024 -

Toyota of Rockwall responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you.

May 06, 2024

They send reminders for service. . I wish they would get the car wash fixed. They are easy to get to More

by FEWILER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Heidel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cesar Martinez
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May 07, 2024 -

Toyota of Rockwall responded

Thank you for the kind words for our service department! Sam and our team look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance.

May 05, 2024

Toyota of Rockwall made the buying process very easy. Jessica Rushing was a delight to work with. More

by Glen13
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carmelo Adorno
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jessica Rushing
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May 05, 2024 -

Toyota of Rockwall responded

Thanks for sharing about your experience with Jessica here at Toyota of Rockwall. We appreciate your business and hope to see you again soon!

May 05, 2024

I was in and out in 80 minutes for my tire to be changed… without an appointment. Impressive. More

by smcpurvis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cesar Martinez
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May 05, 2024 -

Toyota of Rockwall responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Toyota of Rockwall.

May 05, 2024

I will not come back to this dealership. They will rip off their customers.THE END More

by ALFNWIL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Sam Heidel
1.0
This rating includes all reviews, with more weight given to recent reviews.
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May 08, 2024 -

Toyota of Rockwall responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out.

May 05, 2024

Easy process, reasonable trade in value, and overall pleasant to deal will. Will go back. More

by alexmiller207
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Becca Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Victor Torres
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May 05, 2024 -

Toyota of Rockwall responded

Thank you, Alex! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Toyota of Rockwall.

May 04, 2024

Great customer service by all I interacted with Friendly, courteous & expedient. Took good care of my car. More

by LINMCC721
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy Searcy, Christian Rodriguez
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May 05, 2024 -

Toyota of Rockwall responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

May 04, 2024

Very professional and friendly experience! Customer service was detailed and helpful without feeling rushed to make a decision. More

by CEDISON60
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kasey Boysaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 05, 2024 -

Toyota of Rockwall responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

May 04, 2024

Was there 6 hours ridiculous, new untrained staff,finance department terrible no experience no communication More

by fishman5654
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kouri Harrison
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May 08, 2024 -

Toyota of Rockwall responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out.

May 03, 2024

Very professionally recieved. Work was nicely done. Prices were accessible. Would have my vehicle serviced with them again. More

by froemke
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Heidel
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Corey Thomas, Cesar Martinez
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May 05, 2024 -

Toyota of Rockwall responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

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