Toyota of Rockwall

They did ok, since I have had the vehicle there has been a noise they claimed they don’t heard. I brought it up again they said they didn’t see anything loose. I hear this every day sometimes more than othe a noise they claimed they don’t heard. I brought it up again they said they didn’t see anything loose. I hear this every day sometimes more than others. Overall service advisor was ok More

Kasey is always friendly, and she makes sure I have a wonderful experience through my service period. wonderful experience through my service period. More

Service was great. Only thing I feel like I should have been given some type of discount for the one tire on the passenger side that had a bubble. Tires didn’t even hav Only thing I feel like I should have been given some type of discount for the one tire on the passenger side that had a bubble. Tires didn’t even have 5000 miles on them. I understand about the one that flattened but still have a hard time understanding how the passenger tire got a bubble from this. Thank you. More

Nice Clean Good customer service. But they don’t give a car wash after they service your cat. But they don’t give a car wash after they service your cat. More

I had such a great experience my last 2 times at this dealership. This time much different. Felt playing games with price of car and the promise to discount a little more That did not happen and lots dealership. This time much different. Felt playing games with price of car and the promise to discount a little more That did not happen and lots of back and forth to the sales office Too many games for my car buying experience and I almost walked as away at least 2 times with all the back and forth trying to negotiate a fair price The sales had a lot of double talk. Offered to drive my rental car to my house to take delivery of my car. Not realizing he could not legally do this but was very flippant about this. Seemed unprofessional The delivery of the car was ok. I got home and dealer window tag said had wheel locks. Callie’s the sales person said would mail to me. 2 weeks later still nothing All these little things add up and I will not go back nor send anyone else there saying what a great experience. The sales representative was disappointing and no one from management either cared or knew how much he was playing the games for making the sale. Seemed desperate which I know is Car sales in general The 2 ladies I worked with in finance were the best part of my experience. Knowledgeable and helpful I won’t be back. Too many other dealerships with less games and more knowledgeable More

Jessica was awesome! Very helpful and answered all my questions. Kept me up to date on every question I had. She was great!! Very helpful and answered all my questions. Kept me up to date on every question I had. She was great!! More

Place was very nice and clean, I liked how they were Accommodative to customers and ourselves Lady was amazing and super sweet! Definitely recommend this place! I can’t remember her name but she sold us Accommodative to customers and ourselves Lady was amazing and super sweet! Definitely recommend this place! I can’t remember her name but she sold us a 2023 red rav4. She was amazing! Thanks for all y’all’s help! More

Randy did a great job explaining the services that were needed. Services were completed in a timely manner. Waiting room is comfortable. needed. Services were completed in a timely manner. Waiting room is comfortable. More

Great service! It was quick and efficient! Service advisor was very knowledgeable and addressed all my questions. It was quick and efficient! Service advisor was very knowledgeable and addressed all my questions. More

Great quick service. They always take good care of me every time I go in for maintenance. They always take good care of me every time I go in for maintenance. More