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Toyota of Rockwall

Rockwall, TX

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Employees
Reviews
Vehicles
4.5
6,011 Reviews
Toyota of Rockwall is the World’s First LEED Gold Certified Dealership. What this means to you is that when you choose to shop here, you are giving back to our Planet. Even though we value our Planet, we truly value our most precious resource, YOU! Company Overview 1250 E. Interstate 30 Rockwall, TX 75087 Toyota of Rockwall is the World’s First LEED Gold Certified Dealership. What this means to you is that when you choose to shop here, you are giving back to our Planet. Even though we value our Planet, we truly value our most precious resource, Our Customers. We have a huge selection of new Toyotas as well as Certified Toyotas which makes it easy for you, your friends and family when it comes time to get your next vehicle. Come experience our Hassle free car buying process and see why many of our customers have returned to buy more vehicles or have referred their friends and family to us. Toyota of Rockwall is looking to build relationships and we want to be your friend in the Automotive Business. Whether you need Service, Parts or a new vehicle, we want you to choose us.
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1250 E Interstate 30

Rockwall, TX

75087

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Showing 6,011 reviews

January 03, 2025

I take my vehicle for all maintenance work to the dealership. I trust the service department completely. More

by pchandler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mick Schott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carl
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Jan 03, 2025 -

Toyota of Rockwall responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

January 03, 2025

For the most part I have been pleased with the service I have received over the past 15 years. Recently disappointed with requesting shuttle service in advance when scheduling appointments. More

by jillg7271
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kasey Boysaw
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott
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Jan 03, 2025 -

Toyota of Rockwall responded

Thank you for providing this feedback, and we apologize that your recent service experience wasn't up to par. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

January 03, 2025

I find this location generally fast, dependable, convenient. I like that they show you, with price, on what maintenance they suggest BEFORE they do the work More

by cynthiaruthryan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mick Schott
3.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Heidel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kasey Boysaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 03, 2025 -

Toyota of Rockwall responded

Thank you so much for your kind words, Cynthia, and for taking the time to leave us this wonderful feedback!

January 03, 2025

Toyota of Rockwall has always been on my top 3 dealers. Their commitment with customer service is exceptional! The service department has been very responsive, helpful, and supportive of my concerns and ha More

by Daniela Perdomo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mick Schott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Heidel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kasey Boysaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 03, 2025 -

Toyota of Rockwall responded

Thank you for taking the time to share your feedback with us, Daniela. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

January 02, 2025

Melvin did an incredible job we needed to trade in 2 cars to have only 1 car payment and had a lower budget and Melvin worked diligently to meet our requirements on a brand new Toyota Tacoma at a very afford More

by niko.feagaimaalii
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Melvin Benjamin
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 02, 2025 -

Toyota of Rockwall responded

Niko, We are very happy to hear that Melvin provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

January 02, 2025

Thank you Ken and Jeff for a pleasant and professional buying experience. Nice dealership and inventory. Love my new red RAV4! More

by Donna S
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ken Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Land
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Heidel
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 03, 2025 -

Toyota of Rockwall responded

Donna, Thanks for your feedback on your recent visit to Toyota of Rockwall. It's great to hear that Ken, Jeff, and our team were able to assist you and that you had such a positive experience. Congratulations on your new RAV4!

January 01, 2025

Process took a little longer than expected but they worked with us and was able to get a great deal! Highly recommend! More

by o2cavcruzin
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
AMEER AL-Hadi
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 02, 2025 -

Toyota of Rockwall responded

Thanks for sharing about your experience with Toyota of Rockwall. We appreciate your business and hope to see you again soon!

January 01, 2025

Toyota of Rockwall was the nicest auto dealership I have ever been to! Y’all have gone above and beyond to make the customer satisfied!! More

by Connie Thompson
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stephanie Perales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marco
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Jan 02, 2025 -

Toyota of Rockwall responded

It's fantastic to hear that we provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks for choosing Toyota of Rockwall!

January 01, 2025

Melvin was GREAT! He really matched our energy well and provided us with the best service! He made sure I was fully satisfied with my purchase! He had the patience and More

by Rose
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Melvin Benjamin
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 02, 2025 -

Toyota of Rockwall responded

Congratulations on your new purchase! It's great to hear that Melvin could get you exactly what you needed. We aim to ensure everyone who walks through the door leaves happy. Thank you for choosing Toyota of Rockwall, Rose.

December 31, 2024

The service I received from Marco and Melvin and Becca was great. The car buying process is exhausting, but they were right there with me the entire time. I was very pleased with the dealership, its appe More

by Mary M
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Becca Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melvin Benjamin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marco Piedra
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Jan 02, 2025 -

Toyota of Rockwall responded

It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Toyota of Rockwall!

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