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Toyota of Rockwall

Rockwall, TX

Overview
Employees
Reviews
Vehicles
4.4
6,100 Reviews
Toyota of Rockwall is the World’s First LEED Gold Certified Dealership. What this means to you is that when you choose to shop here, you are giving back to our Planet. Even though we value our Planet, we truly value our most precious resource, YOU! Company Overview 1250 E. Interstate 30 Rockwall, TX 75087 Toyota of Rockwall is the World’s First LEED Gold Certified Dealership. What this means to you is that when you choose to shop here, you are giving back to our Planet. Even though we value our Planet, we truly value our most precious resource, Our Customers. We have a huge selection of new Toyotas as well as Certified Toyotas which makes it easy for you, your friends and family when it comes time to get your next vehicle. Come experience our Hassle free car buying process and see why many of our customers have returned to buy more vehicles or have referred their friends and family to us. Toyota of Rockwall is looking to build relationships and we want to be your friend in the Automotive Business. Whether you need Service, Parts or a new vehicle, we want you to choose us.
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1250 E Interstate 30

Rockwall, TX

75087

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Showing 6,100 reviews

February 04, 2025

Carl is the best service advisor and the shuttle driver is wonderful. Service is competed in a timely matter. More

by dc_coston
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carl
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Feb 04, 2025 -

Toyota of Rockwall responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Carl met your expectations. Thank you again for choosing Toyota of Rockwall. We look forward to having you as one of our valued customers for many more years to come!

February 04, 2025

I was asked to come back to sign paperwork they forgot to have me sign.. Xtra 35 miles round trip More

by robertataira
Recommend Dealer
No
Employees Worked With
None of the above
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Feb 07, 2025 -

Toyota of Rockwall responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

February 03, 2025

I would give them negative amounts of stars if it were possible. The service manager Mick was a rude arrogant know it all self righteous jerk and after his attempt to gaslight me I had my car towed to To More

by TLEEBRIGGS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mick Schott
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kawa
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Feb 06, 2025 -

Toyota of Rockwall responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out.

February 03, 2025

Melvin was great to work with, and helped make my buying experience a great and stress free process More

by DUSTINLONGEWAY
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Melvin Benjamin
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 03, 2025 -

Toyota of Rockwall responded

Dustin, Thanks for sharing about your experience with Toyota of Rockwall. Melvin and our team appreciate your business and hope to see you again soon!

February 03, 2025

Left happy that t0yota of rockwall worked with us to get the best deal and really listened to our needs. More

by Jjj
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Melvin Benjamin
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 03, 2025 -

Toyota of Rockwall responded

Thank you so much for your wonderful review! We are thrilled that Melvin and our team had the opportunity to provide you with great service. We thank you for choosing Toyota of Rockwall!

February 02, 2025

From the moment I walked in I was immediately greeted and saw the salesman Russ I had been dealing with by text. The whole buying process was quick and simple. Definitely recommend this dealership. More

by Dochatley
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Russell Morgan
5.0
This rating includes all reviews, with more weight given to recent reviews.
JEFF LAND
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 03, 2025 -

Toyota of Rockwall responded

It's fantastic to hear that Russell provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks for choosing Toyota of Rockwall!

February 02, 2025

The staff here especially PJ is really friendly and helpful. towards getting my desired car. More

by ola
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
PJ LE
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 03, 2025 -

Toyota of Rockwall responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else PJ and our team can do to assist you, please do not hesitate to let us know. We are always happy to help!

February 01, 2025

Russell was great! On our first appointment, we test-drove several different vehicles, and it was instrumental in helping me narrow down my decision. I chose a 2025 ICE More

by KJ
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Russell Morgan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marco Piedra
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Feb 03, 2025 -

Toyota of Rockwall responded

KJ, Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Russell and Marco met your expectations. Congratulations on your new 2025 RAV4! Thank you again for choosing Toyota of Rockwall. We look forward to having you as one of our valued customers for many more years!

February 01, 2025

Service is always great. Everyone was helpful and informative. Maintenance department and parts department have always been courteous. Ready to assist with any problem. More

by valakablack41
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lonnie Wade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mick Schott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Heidel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kasey Boysaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 03, 2025 -

Toyota of Rockwall responded

Thank you for your business and this Service review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

February 01, 2025

Ameer was beyond helpful! Everyone was so kind and made it a very pleasant experience! More

by Candacecornelius
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
AMEER AL-Hadi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : María
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Feb 03, 2025 -

Toyota of Rockwall responded

Candace, Thanks for your feedback on your recent visit to Toyota of Rockwall. It's great to hear that Ameer and Maria could assist you and that you had such a positive experience.

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