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Toyota of Rockwall

Rockwall, TX

Overview
Employees
Reviews
Vehicles
4.5
6,120 Reviews
Toyota of Rockwall is the World’s First LEED Gold Certified Dealership. What this means to you is that when you choose to shop here, you are giving back to our Planet. Even though we value our Planet, we truly value our most precious resource, YOU! Company Overview 1250 E. Interstate 30 Rockwall, TX 75087 Toyota of Rockwall is the World’s First LEED Gold Certified Dealership. What this means to you is that when you choose to shop here, you are giving back to our Planet. Even though we value our Planet, we truly value our most precious resource, Our Customers. We have a huge selection of new Toyotas as well as Certified Toyotas which makes it easy for you, your friends and family when it comes time to get your next vehicle. Come experience our Hassle free car buying process and see why many of our customers have returned to buy more vehicles or have referred their friends and family to us. Toyota of Rockwall is looking to build relationships and we want to be your friend in the Automotive Business. Whether you need Service, Parts or a new vehicle, we want you to choose us.
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1250 E Interstate 30

Rockwall, TX

75087

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Showing 6,120 reviews

September 01, 2024

My experience was great. The team at Toyota was professional and didn't pressure me to buy. More

by fetuttle
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nehemias Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 02, 2024 -

Toyota of Rockwall responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

August 31, 2024

Friendly - knowledgeable- really care about the customers! Wait time was minimum! It is also very easy to get scheduled in for maintenance check! More

by Rich
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lonnie Wade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sam Delavega, Kevin McGuire
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Aug 31, 2024 -

Toyota of Rockwall responded

Thank you so much, Rich, for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Toyota of Rockwall to be a positive one. Please don't hesitate to reach out if you need anything else.

August 31, 2024

Very easy to schedule and reschedule the appointment. Staffs are very friendly. Nice waiting area. More

by sangechen8
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Carpenter
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Sep 02, 2024 -

Toyota of Rockwall responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Toyota of Rockwall. We look forward to having you as one of our valued customers for many more years to come!

August 31, 2024

Bryan is the service rep that took care of me. I appreciate him getting me in and out quickly. Rockwall Toyota had very nice amenities and accommodations while waiting. More

by Omi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan
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Sep 02, 2024 -

Toyota of Rockwall responded

We are very happy to hear that Bryan provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

August 31, 2024

This is my Second Rav4 from Rockwall Toyota. They are very easy and flexible to work with. My salesperson, Pete was a huge help. I live 350 miles from the dealership and they were still willing More

by Steve
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Pete Harrison
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Sep 02, 2024 -

Toyota of Rockwall responded

Thank you, Steve, for your business and this review. We're happy to hear that Pete and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

August 30, 2024

Great experience great service very attentive very professional answer all my questions thank you Toyota of Rockwall More

by ramonfonseca663
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Becca Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 31, 2024 -

Toyota of Rockwall responded

Thank you, Ramon, for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

August 30, 2024

I love the service department at Toyota of Rockwall. The service manager Mick treats us like family. I will always take my vehicles to Mick. Thank you for being an awesome service manager. I will see o More

by cdennett75
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mick Schott
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 31, 2024 -

Toyota of Rockwall responded

We are very happy to hear that Mick provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

August 29, 2024

The employees were great very helpful, crazy that you charge $65.00 for a plastic plate holder that gives you free advertisement More

by confusednow2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin McGuire
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Aug 30, 2024 -

Toyota of Rockwall responded

Thank you for your feedback. We will share your comments with the team, and don't hesitate to let us know if we can be of further assistance.

August 29, 2024

Went in for a recall fix and they wanted to do over $3100 of service, most of which we already have had performed by our mechanic. More

by davideaves55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don't remember
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Sep 02, 2024 -

Toyota of Rockwall responded

We appreciate your business, David. We'd like to know more about your visit and where you feel we can improve in order to make your next visit a 5-star experience. If it's possible to discuss your experience in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. Thank you again for your input, and we hope to hear from you soon.

August 28, 2024

Very kind people at customer service. Don’t take too long time to fix the maintenance service More

by alexriveraudistrital
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Heidel
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 28, 2024 -

Toyota of Rockwall responded

We are very happy to have provided you with such a positive experience, Alex! We sincerely value your business and look forward to your next visit.

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