Toyota of Rockwall

Very impersonal with only text messages for communication. Your overall attention to us when we have come in for service since we moved to this area is several notches below what we were used t communication. Your overall attention to us when we have come in for service since we moved to this area is several notches below what we were used to in Tyler! More

Great customer service. Sam has been our go to guy regarding service. He is very professional and keeps us well informed. Thank you Sam! Sam has been our go to guy regarding service. He is very professional and keeps us well informed. Thank you Sam! More

Extremely good. The appointment was made without any problems. The service was great. Sam was amazing. The appointment was made without any problems. The service was great. Sam was amazing. More

We have been very pleased with the professionalism from our Advisor Carl David. Carl explains all the service needs very well, he and the staff treat you extremely well. our Advisor Carl David. Carl explains all the service needs very well, he and the staff treat you extremely well. More

We were very pleased with. the professional and friendly service we received from Brian Johnson! It was a great experience and did everything he said he would do for us. Thank the professional and friendly service we received from Brian Johnson! It was a great experience and did everything he said he would do for us. Thank you Brian. We traded our old car in and he gave us a good price . . He really simplified the negotiations on the car we wanted. Made sure our Apple car play was installed and working before we left. We really appreciate how he went out of his way to take care of us. Don’t find good customer service like that any more. Give Toyota Rockwall a call ask for Brian Johnson when you get ready to buy your next car or trade in. They also have a great website, look them up. You will not be disappointed! Larry and Pat Stutte. More

Everyone is always so nice n welcoming very patient n work really hard to get a car for u n they explain everything about the cars to make u don't miss any of the perks. Quinn was the one that helped me work really hard to get a car for u n they explain everything about the cars to make u don't miss any of the perks. Quinn was the one that helped me n he was just wonderful from start to finish. This is my 3rd vehicle thru Toyota of Rockwall so that should tell you something. More

Screwed me out of $500. You would think they would reach out and fix it. I've given them my contact info and not one person will contact me. Don't use this dealership. You would think they would reach out and fix it. I've given them my contact info and not one person will contact me. Don't use this dealership. More

Dealership was good in sales and service. Not happy with Finance Department. They still owe me $276.00. It has been almost 3 months. Not happy with Finance Department. They still owe me $276.00. It has been almost 3 months. More

Sam was courteous, worked out the shuttle for me while the work was being done. He saw to it that my customer coupon worked as advertised. I see a big improvement in the service department at Toyota of Ro the work was being done. He saw to it that my customer coupon worked as advertised. I see a big improvement in the service department at Toyota of Rockwall. It was a good experience. And I can feel the difference with my new brakes and give me a bit of peace of mind, knowing Toyota parts are used. Sam has helped me on my last 2 visits. Good service both times. Thank you, Sam. More

Service tech polite and very responsive to my questions. Always great service every time we take our vehicle in Always great service every time we take our vehicle in More