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Toyota of Rockwall

Rockwall, TX

Overview
Employees
Reviews
Vehicles
4.4
6,114 Reviews
Toyota of Rockwall is the World’s First LEED Gold Certified Dealership. What this means to you is that when you choose to shop here, you are giving back to our Planet. Even though we value our Planet, we truly value our most precious resource, YOU! Company Overview 1250 E. Interstate 30 Rockwall, TX 75087 Toyota of Rockwall is the World’s First LEED Gold Certified Dealership. What this means to you is that when you choose to shop here, you are giving back to our Planet. Even though we value our Planet, we truly value our most precious resource, Our Customers. We have a huge selection of new Toyotas as well as Certified Toyotas which makes it easy for you, your friends and family when it comes time to get your next vehicle. Come experience our Hassle free car buying process and see why many of our customers have returned to buy more vehicles or have referred their friends and family to us. Toyota of Rockwall is looking to build relationships and we want to be your friend in the Automotive Business. Whether you need Service, Parts or a new vehicle, we want you to choose us.
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1250 E Interstate 30

Rockwall, TX

75087

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Showing 6,114 reviews

October 14, 2024

This dealership has the potential to be a world class rating, why do they choose not to have a wash for vehicles? More

by 2kimbrough
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kasey Boysaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 14, 2024 -

Toyota of Rockwall responded

Thanks for your feedback on your recent visit to our dealership. We do apologize for not having a car wash. We look forward to working with you again.

October 14, 2024

Friendly, helpful staff and great selection of new & used vehicles. I would highly recommend this dealership. More

by pollyannahouse
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Melvin Benjamin
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 14, 2024 -

Toyota of Rockwall responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Toyota of Rockwall.

October 13, 2024

After multiple attempts to fix the problem, my Navigation still does not work and the subscription is still not properly set up. More

by JOHNGRUBBS1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Carmelo Adorno
2.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 17, 2024 -

Toyota of Rockwall responded

John, We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you.

October 13, 2024

The service provided was completed in the agreed upon time. I asked for the rear hatch to be looked at. Technician said it was normal. They said they sent me a video showing my vehicle rear door openi More

by Johnfoote82
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kasey Boysaw
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 13, 2024 -

Toyota of Rockwall responded

John, Thank you so much for your excellent service review! We are so glad we had the opportunity to work with you and thrilled that you found your experience with us here at Toyota of Rockwall to be a positive one. Please don't hesitate to reach out if you need anything else.

October 13, 2024

everything was great , the waiting area with an open self service coffee bar was awesome , the wait time was less than 30 mn . overall great experience with the service advisor randy More

by bobmohand
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
randy
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Oct 13, 2024 -

Toyota of Rockwall responded

Bob, Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

October 13, 2024

Dealership was great. My sales person Neiamiahs was very good & no pressure. The sales manager was also no pressure. More

by kamberyeager
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nehemias Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 13, 2024 -

Toyota of Rockwall responded

It's fantastic to hear that Nehemias and our team provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks for choosing Toyota of Rockwall!

October 13, 2024

The service they suggested was not one I could afford. They were honest with me which goes a long way. I appreciate the honesty and will be back again. More

by sotexreb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian-Service
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Oct 13, 2024 -

Toyota of Rockwall responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Brian met your service expectations. Thank you again for choosing Toyota of Rockwall. We look forward to having you as one of our valued customers for many more years to come!

October 13, 2024

Always had good luck with Toyota of Rockwall and the service department. Customer service has always been top notch. More

by Big Papa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Heidel
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 13, 2024 -

Toyota of Rockwall responded

It's great to hear that Sam was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Toyota of Rockwall!

October 12, 2024

Kasey is simply the best! There is no one I trust more than her with my vehicle. More

by STEVE.POWELL1979
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lonnie Wade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mick Schott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Heidel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kasey Boysaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Powell , Cesar Martinez
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Oct 13, 2024 -

Toyota of Rockwall responded

Steve, We are very happy to hear Kasey provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

October 12, 2024

Honestly, they were wonderful. They took care of me like family. As a female, they didn’t try to take advantage of me and they didn’t do any of the nonsense things you see at other More

by Georgia
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Powell, Maria Valdez, Kevin(sales)
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Oct 13, 2024 -

Toyota of Rockwall responded

Georgia, Thanks for sharing your thoughts about your experience with Toyota of Rockwall. Steve, Maria, and our team appreciate your business and hope to see you again soon!

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