Toyota of Rockwall

I have bought 3 cars from this dealership and had wonderful service provided by their team that looks after the vehicles after their purchase. I highly recommend their sales and service. wonderful service provided by their team that looks after the vehicles after their purchase. I highly recommend their sales and service. More

Things went well and quick. Staff was friendly and knew what they were doing. I do have one concern. The girl came out after examining my windshield and told me I needed it t Staff was friendly and knew what they were doing. I do have one concern. The girl came out after examining my windshield and told me I needed it to be be fixed or replaced. That's fine. But when I told her I have the extra coverage to take care of that, she said I would have to pay for it myself and then get reimbursed. I asked for a written description so I could take care of it later. I never got that info but when I got the regular review of my inspection, it said the windshield was good. My problem (complaint?) is not with her but with Toyota in general that your computers apparently do not sync with others locations. I paid a lot of money for that coverage and now you won't accept it because I moved? More

Screwed me out of 500$ wouldn't recommend. 4000 was the amount I was putting down. They used 4500 and screwed me on my trade in 4000 was the amount I was putting down. They used 4500 and screwed me on my trade in More

Great buying experience! Quin, Jack, and manager Steve made our experience easy. The dealer was willing to negotiate even though the car that we purchased (Highlander) was th Quin, Jack, and manager Steve made our experience easy. The dealer was willing to negotiate even though the car that we purchased (Highlander) was the best selling SUV at the time and other dealers had waiting lists and, as a result, were selling over MSRP. More

My experience at Toyota Of Rockwall is always good. I feel like they are an honest dealership. I feel like they are an honest dealership. More

I came in around 3:30pm and my car was ready by about 4:00pm. I appreciated the quick and attentive service. All staff that I met were extremely kind and helpful as well, including Sam who helped me init 4:00pm. I appreciated the quick and attentive service. All staff that I met were extremely kind and helpful as well, including Sam who helped me initially. More

I would have given Carmelo 0 stars if it let me. Isai. Was great to work with. I signed all my credit union paperwork on July 5th sent and also sent dealer funding request on same date. Received my Isai. Was great to work with. I signed all my credit union paperwork on July 5th sent and also sent dealer funding request on same date. Received my Tacoma on July 9th. I had to reapply for loan because Toyota of Rockwall didn’t send funding request until middle of August I had to pay a few tenths of a percent higher interest. I just asked Carmelo for a little off the price just to make up the difference what I was paying in car payments. Of course he said no and would never call me back to discuss. He just told Isai to tell me no. I even asked for a couple hundred dollars of Tacoma accessories from your parts department. And no. I finally got my tag a few weeks ago I had to call Isai because my paper tag had expired to get a new paper tag because I hadn’t received my permanent tag yet. I even called and talked to Barbara Jackson Secretary. And explained everything she said she would call me back or the general manager would it’s oct 17th still haven’t heard anything. To me that’s not vey good business. I will never buy or recommend Toyota if Rockwall to anybody!! More

Scheduled easily Service advisor kept me informed and addressed my concerns, vehicles ready as promised addressed my concerns, vehicles ready as promised More

Nehemias Lopez gave us very good service. Nehemias Lopez gave us very good service. Nehemias Lopez gave us very good service. Nehemias Lopez gave us very good service. Nehemias Lopez gave us very good service. More

I have been a customer of Rockwall Toyota for the last 4 years and their service center is the best. Their attention to detail and customer service is unmatched. I will continue to bring all my Toyota's to years and their service center is the best. Their attention to detail and customer service is unmatched. I will continue to bring all my Toyota's to Rockwall for service. More