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Toyota of Rockwall

Rockwall, TX

Overview
Employees
Reviews
Vehicles
4.4
6,112 Reviews
Toyota of Rockwall is the World’s First LEED Gold Certified Dealership. What this means to you is that when you choose to shop here, you are giving back to our Planet. Even though we value our Planet, we truly value our most precious resource, YOU! Company Overview 1250 E. Interstate 30 Rockwall, TX 75087 Toyota of Rockwall is the World’s First LEED Gold Certified Dealership. What this means to you is that when you choose to shop here, you are giving back to our Planet. Even though we value our Planet, we truly value our most precious resource, Our Customers. We have a huge selection of new Toyotas as well as Certified Toyotas which makes it easy for you, your friends and family when it comes time to get your next vehicle. Come experience our Hassle free car buying process and see why many of our customers have returned to buy more vehicles or have referred their friends and family to us. Toyota of Rockwall is looking to build relationships and we want to be your friend in the Automotive Business. Whether you need Service, Parts or a new vehicle, we want you to choose us.
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1250 E Interstate 30

Rockwall, TX

75087

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Showing 6,112 reviews

October 26, 2024

Very professional! Excellent service I m very pleased with the service , Mr Sam Heidel very polite and professional More

by re7085423
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Heidel
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 27, 2024 -

Toyota of Rockwall responded

Thank you for choosing Toyota of Rockwall. Your feedback and rating mean a lot to us. We're glad Sam was able to help, and we hope to see you again!

October 25, 2024

overcharded, liar, tried to avoid warranty, not an honest person, didnt explain the whole warranty from beginng More

by mdjnp1985
Workmanship
Recommend Dealer
No
Employees Worked With
Sam Heidel
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 28, 2024 -

Toyota of Rockwall responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more details, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story.

October 25, 2024

Was taken car of and promised on time no question asked had to rent a car driver refused to return me home after drop off! More

by sjustus1962
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
randy searcy
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Oct 27, 2024 -

Toyota of Rockwall responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Toyota of Rockwall, we look forward to having you as a valued customer for many years to come!

October 24, 2024

Aubrey, Ernesto, and Jimmy were very helpful. They were all professional and got us into the right vehicle. More

by rayasstetson
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Becca Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aubrey Price
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 24, 2024 -

Toyota of Rockwall responded

Here at Toyota of Rockwall, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review!

October 24, 2024

Service dept is always friendly and communicates. Easy to make appt for service. In and out More

by colleenhaas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Heidel
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 24, 2024 -

Toyota of Rockwall responded

Thank you, Colleen! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Toyota of Rockwall.

October 24, 2024

Carl provided exceptional service. The service was completed faster than predicted. I highly recommend using the service department. More

by jtlatfamily
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carl David
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Oct 24, 2024 -

Toyota of Rockwall responded

Thank you for choosing Toyota of Rockwall. Your feedback and rating mean a lot to us. We're glad Carl was able to help, and we hope to see you again!

October 24, 2024

The service was quick and reliable. I was promptly notified when my vehicle was ready for pickup. More

by NJB4LIFE92
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carl David
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Oct 25, 2024 -

Toyota of Rockwall responded

It's great to hear that Carl was able to help you out. We aim to ensure everyone who walks through the door leaves happy. Thank you for choosing Toyota of Rockwall!

October 24, 2024

Great and efficient service, would highly recommend. Personnel made the process much easier and convenient. More

by jarodbuffin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mick Schott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Heidel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kasey Boysaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cesar Martinez
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Oct 24, 2024 -

Toyota of Rockwall responded

Thank you, Jarod, for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Toyota of Rockwall.

October 24, 2024

It was an absolute stress less experience ever. Your Aubrey Price is a priceless employee!!! Aubrey was kind,knowledgeable and very professional. More

by rule_debbie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kasey Boysaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aubrey Price
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jimmy Miller
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Oct 24, 2024 -

Toyota of Rockwall responded

Thanks, Debbie, for sharing about your experience with Aubrey here at Toyota of Rockwall. We appreciate your business and hope to see you again soon!

October 23, 2024

1st time getting service from here and now I have two oil spots in my driveway. More

by dmo584142
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I need service techs
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Oct 27, 2024 -

Toyota of Rockwall responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.

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