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Toyota of Rockwall
Rockwall, TX
6,111 Reviews
Toyota of Rockwall is the World’s First LEED Gold Certified Dealership. What this means to you is that when you choose to shop here, you are giving back to our Planet. Even though we value our Planet, we truly value our most precious resource, YOU! Company Overview 1250 E. Interstate 30 Rockwall, TX 75087 Toyota of Rockwall is the World’s First LEED Gold Certified Dealership. What this means to you is that when you choose to shop here, you are giving back to our Planet. Even though we value our Planet, we truly value our most precious resource, Our Customers. We have a huge selection of new Toyotas as well as Certified Toyotas which makes it easy for you, your friends and family when it comes time to get your next vehicle. Come experience our Hassle free car buying process and see why many of our customers have returned to buy more vehicles or have referred their friends and family to us. Toyota of Rockwall is looking to build relationships and we want to be your friend in the Automotive Business. Whether you need Service, Parts or a new vehicle, we want you to choose us.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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Showing 6,111 reviews
October 30, 2024
I think I’m being a little generous in my review. Staff was nice and professional. I just didn’t like that I had to pay $180 when they couldn’t provide a diagnosis because the car didn’t fail an Staff was nice and professional. I just didn’t like that I had to pay $180 when they couldn’t provide a diagnosis because the car didn’t fail any codes. I’m in the medical field. I look at diagnostics to provide answers. There was nothing accomplished. I wasted time and money. More
by ricohen
Verified CustomerEmployees Worked With
October 30, 2024
Anytime I've worked with Toyota rockwall they've been amazing. Dontrelle explained everything and helped me find the best car for my needs. Ms. Maria was immensely helpful in financial. And Kaycee in s amazing. Dontrelle explained everything and helped me find the best car for my needs. Ms. Maria was immensely helpful in financial. And Kaycee in servicing is a saint! More
by bacambron7
Employees Worked With
Other Employees :
Maria Valdez in financing was 5 starts
October 30, 2024
The service center is normally great but the last 2 times have been awful and I believe it was the service advisor that is making everything worse. His name is Kawa. And the mechanic left broken parts of the have been awful and I believe it was the service advisor that is making everything worse. His name is Kawa. And the mechanic left broken parts of the trim piece that was replace. More
by nmorgan2000
Employees Worked With
Brian, Kawa
October 29, 2024
Service was great but I am sick of the spam messages. I already did a text survey. It was a car appointment. Not everything needs a review or feedback. I already did a text survey. It was a car appointment. Not everything needs a review or feedback. More
by lukelarue55
Employees Worked With
Other Employees :
Cesar Martinez
October 28, 2024
Toyota of Rockwall is always great. I even service my non Toyota with them. Lifetime warranty on the window tint. Can’t beat that. I even service my non Toyota with them. Lifetime warranty on the window tint. Can’t beat that. More
by 913Micks
October 27, 2024
Everyone I encountered was very professional! The service I received was excellent. I would highly recommend them again. The service I received was excellent. I would highly recommend them again. More
by ac4435
Employees Worked With
October 26, 2024
I chose the vehicle online and agreed to the selling price online with the internet sales manager. I met with Aubrey to leave my intent to buy deposit and again to fill out the final paperwork once the price online with the internet sales manager. I met with Aubrey to leave my intent to buy deposit and again to fill out the final paperwork once the arrived. Aubrey was professional and courteous on both occasions. Regather dealership, I have no complaints. However, having to drive in twice was an inconvenience. When I purchased a vehicle from a Sewell dealership last year that was also yet to be delivered, I did not have to go in and leave a deposit before it arrived. I suggest that Toyota of Rockwall consider this approach. Or if a deposit is absolutely necessary then put in place a mechanism to provide it online. I appreciate the courtesy of the Toyota of Rockwall dealership to keep the vehicle on their lot post-sale allowing me to pick it up in a few weeks when my family member (who will be driving the vehicle) arrives in town. More
by vboyd777
Employees Worked With
October 26, 2024
Very professional! Excellent service I m very pleased with the service , Mr Sam Heidel very polite and professional Excellent service I m very pleased with the service , Mr Sam Heidel very polite and professional More
by re7085423
Employees Worked With
