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Toyota of Rockwall

Rockwall, TX

4.4
6,196 Reviews
Toyota of Rockwall is the World’s First LEED Gold Certified Dealership. What this means to you is that when you choose to shop here, you are giving back to our Planet. Even though we value our Planet, we truly value our most precious resource, YOU! Company Overview 1250 E. Interstate 30 Rockwall, TX 75087 Toyota of Rockwall is the World’s First LEED Gold Certified Dealership. What this means to you is that when you choose to shop here, you are giving back to our Planet. Even though we value our Planet, we truly value our most precious resource, Our Customers. We have a huge selection of new Toyotas as well as Certified Toyotas which makes it easy for you, your friends and family when it comes time to get your next vehicle. Come experience our Hassle free car buying process and see why many of our customers have returned to buy more vehicles or have referred their friends and family to us. Toyota of Rockwall is looking to build relationships and we want to be your friend in the Automotive Business. Whether you need Service, Parts or a new vehicle, we want you to choose us.
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1250 E Interstate 30

Rockwall, TX

75087

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Showing 6,196 reviews

March 26, 2025

I will never use this location specifically and 90% sure I will never buy a Toyota again due to our experience at this dealership. We came with our own financing which is when it all went down hill, they to More

by lndzerz13
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Vanessa Quinones
1.0
This rating includes all reviews, with more weight given to recent reviews.
Vanessa Quinones
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 30, 2025 -

Toyota of Rockwall responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you, and we will reach out.

March 25, 2025

Amazing team! Great customer service. I am very Grateful for helping me make the best choice More

by mendozaec90
Recommend Dealer
Yes
Employees Worked With
Glenn Coy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Land
5.0
This rating includes all reviews, with more weight given to recent reviews.
JEFF LAND
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marco
Mar 26, 2025 -

Toyota of Rockwall responded

It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Toyota of Rockwall!

March 24, 2025

toyota rockwall is worst place to maintain you vehicle. I went there to normal service of my vehicle and they told me my vehicle have problem in engine which i need to fix urgently . after paying $5500 th More

by sushil kc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Sam Heidel
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 29, 2025 -

Toyota of Rockwall responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you.

March 24, 2025

Love Toyota cars and trucks but a rather odd way to buy a car and not have anyone tell me anything about it More

by kenhend57
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
JEFF LAND
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mason Bennett
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Maria in finance was the BESTEVER !! We would not have bought this truck had it not been for her !!!Kudos to Maria !!
Mar 29, 2025 -

Toyota of Rockwall responded

Thank you for providing this feedback, Ken, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

March 24, 2025

Rockwall is as able to meet my needs and getting me in my new Tacoma. More

by Kab.1284
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ken Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
JEFF LAND
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 26, 2025 -

Toyota of Rockwall responded

Thanks for sharing about your experience with Toyota of Rockwall. We appreciate your business and hope to see you again soon!

March 23, 2025

Negotiated price ahead of time. Came in to sign and it was a quick and easy close. Sales, financing, and product specialist all super nice. More

by Sterwhit
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Land
5.0
This rating includes all reviews, with more weight given to recent reviews.
KEVIN PERKINS
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mason Bennett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Maria Valdes Padron
Mar 23, 2025 -

Toyota of Rockwall responded

Thanks for your feedback on your recent visit to Toyota of Rockwall. It's great to hear that we were able to assist you and that you had such a positive experience.

March 22, 2025

Extremely helpful in doing everything to get me the best deal not only for my trade but the truck I wanted. More

by design817
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dontrell Saucier
1.0
This rating includes all reviews, with more weight given to recent reviews.
Glenn Coy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 23, 2025 -

Toyota of Rockwall responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

March 22, 2025

I love the service department. They are always quick to get me in, thorough and efficient. Always pleased with the results. 1 More

by B&s781
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mick Schott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Randy
Mar 23, 2025 -

Toyota of Rockwall responded

Thank you so much for your excellent review! We appreciate you choosing Toyota of Rockwall for your service. Please don't hesitate to reach out if you need anything else.

March 22, 2025

Great experience at Toyota of Rockwall. Welcomed the moment I stepped into the showroom and each time thereafter, Nehemias, Jeff, and Rebecca made the purchasing process simple. I would h More

by shelley42
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Becca Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nehemias Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 23, 2025 -

Toyota of Rockwall responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

March 22, 2025

Good service. Good People. Bought several cars from here. Service department is good and timely. More

by Dallas Lynn
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mason Bennett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 23, 2025 -

Toyota of Rockwall responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Toyota of Rockwall.

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