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Toyota of Rockwall

Rockwall, TX

4.4
6,111 Reviews
Toyota of Rockwall is the World’s First LEED Gold Certified Dealership. What this means to you is that when you choose to shop here, you are giving back to our Planet. Even though we value our Planet, we truly value our most precious resource, YOU! Company Overview 1250 E. Interstate 30 Rockwall, TX 75087 Toyota of Rockwall is the World’s First LEED Gold Certified Dealership. What this means to you is that when you choose to shop here, you are giving back to our Planet. Even though we value our Planet, we truly value our most precious resource, Our Customers. We have a huge selection of new Toyotas as well as Certified Toyotas which makes it easy for you, your friends and family when it comes time to get your next vehicle. Come experience our Hassle free car buying process and see why many of our customers have returned to buy more vehicles or have referred their friends and family to us. Toyota of Rockwall is looking to build relationships and we want to be your friend in the Automotive Business. Whether you need Service, Parts or a new vehicle, we want you to choose us.
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1250 E Interstate 30

Rockwall, TX

75087

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Showing 6,111 reviews

November 02, 2024

The dealership has not contacted me at all since purchasing the vehicle. I love the vehicle I purchased, just wish I went through a different dealership if anything. More

by kimberlytaylor9191
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Aubrey Price
2.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 07, 2024 -

Toyota of Rockwall responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, Kimberly, and hopefully, we can get to the bottom of this.

November 01, 2024

Very disappointed about no car wash. When I got my 4Runner. Sales person said since I live nearby I can bring it up whenever for a cleaning, I thought since I went to my local dealership More

by jamesoravsky
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mick Schott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Heidel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kasey Boysaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cesar Martinez
Nov 04, 2024 -

Toyota of Rockwall responded

Thank you for taking the time to share your experience. If you would like to further discuss your visit, James, feel free to contact us at your convenience.

October 31, 2024

Very professional and friendly. ..we live an hour & a half away and will always go there. More

by deblighty
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Issac
Oct 31, 2024 -

Toyota of Rockwall responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

October 31, 2024

The dealership has always been friendly and professional. I have never had any issues with service appointments. More

by JEFF3530
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carl David
Nov 01, 2024 -

Toyota of Rockwall responded

Thank you, Jeff, for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

October 31, 2024

Isai was the best salesman we have dealt with. He deserves a promotion. Thank You More

by colinmcgee67
Recommend Dealer
Yes
Employees Worked With
Isai Nieto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 01, 2024 -

Toyota of Rockwall responded

Thank you, Colin! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Isai met your expectations. Thank you again for choosing Toyota of Rockwall. We look forward to having you as one of our valued customers for many more years to come!

October 31, 2024

Kasey is absolutely THE BEST ! !! I will make sure to make an appointment with her every time. More

by engmom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kasey Boysaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 01, 2024 -

Toyota of Rockwall responded

Thank you so much for your kind words for Kasey and for taking the time to leave us this wonderful feedback!

October 31, 2024

Quick, easy and very courteous. All I needed according to the maintenance record was a tire rotation. But the service center found several other things that needed attention. I didn More

by john.payne1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mick Schott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Heidel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kasey Boysaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cesar Martinez
Nov 01, 2024 -

Toyota of Rockwall responded

Thank you, John, for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

October 30, 2024

Was greeted immediately in the Service bay upon arrival. Service Advisor, Brian Carpenter, was very friendly and helpful. My service was done quickly. I received suggestions on my phone of recommended wo More

by kidd737
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Carpenter
Oct 30, 2024 -

Toyota of Rockwall responded

Thank you for the kind words for Brian and our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

October 30, 2024

Sell person was professional and nice, but not sure if research was done before telling certain things to sell the car. Was told 2 key sets , still waring, Car was purchased over 1 month ago. The car More

by DONNA_WEAVER
Recommend Dealer
Yes
Employees Worked With
Stephanie Perales
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephanie and parts department
Oct 30, 2024 -

Toyota of Rockwall responded

Thank you for taking the time to share your experience. If you would like to further discuss your visit, Donna, feel free to contact us at your convenience.

October 30, 2024

Very nice place and very easy people to work with. It was a great car buying experience overall. More

by Thames
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Quin Flowers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 30, 2024 -

Toyota of Rockwall responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

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