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Toyota of Rockwall

Rockwall, TX

4.4
6,111 Reviews
Toyota of Rockwall is the World’s First LEED Gold Certified Dealership. What this means to you is that when you choose to shop here, you are giving back to our Planet. Even though we value our Planet, we truly value our most precious resource, YOU! Company Overview 1250 E. Interstate 30 Rockwall, TX 75087 Toyota of Rockwall is the World’s First LEED Gold Certified Dealership. What this means to you is that when you choose to shop here, you are giving back to our Planet. Even though we value our Planet, we truly value our most precious resource, Our Customers. We have a huge selection of new Toyotas as well as Certified Toyotas which makes it easy for you, your friends and family when it comes time to get your next vehicle. Come experience our Hassle free car buying process and see why many of our customers have returned to buy more vehicles or have referred their friends and family to us. Toyota of Rockwall is looking to build relationships and we want to be your friend in the Automotive Business. Whether you need Service, Parts or a new vehicle, we want you to choose us.
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1250 E Interstate 30

Rockwall, TX

75087

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Showing 6,111 reviews

November 11, 2024

Sam was very prompt and very good at getting updates to me as my car was being serviced. More

by hernandezfern7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Heidel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 11, 2024 -

Toyota of Rockwall responded

Thank you for your review. We truly appreciate your business. Please let us know if we can be of further assistance.

November 10, 2024

Russell was wonderful to work with! Explained everything and took his time with me. Truly made the buying experience simple. Would definitely buy from him again! More

by iismai88
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Russell Morgan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 11, 2024 -

Toyota of Rockwall responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Russell here at Toyota of Rockwall.

November 10, 2024

They are good but forgot to top up my wiper fluid like they said they would and the packages sold to me are not what I was told and sold at the time of purchase. More

by n.gallegos.16312
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mick Schott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Heidel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kasey Boysaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 11, 2024 -

Toyota of Rockwall responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

November 09, 2024

Love how efficient the service team is and no price gouging! No surprise we see so many customers including us bring our vehicles here. Keep striving for this level of excellence and we will continue t More

by aranda22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nehemias Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 10, 2024 -

Toyota of Rockwall responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Toyota of Rockwall. We look forward to having you as one of our valued customers for many more years to come!

November 09, 2024

Russel Morgan was an excellent salesperson who helped me know all the ins and outs of my future car! He allows you to have a thorough test drive so you can see how the car handles different terrains. I woul More

by M.L.
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Russell Morgan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 10, 2024 -

Toyota of Rockwall responded

Thank you for choosing Toyota of Rockwall. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

November 08, 2024

Always very professional and courteous They have great people and my service is all ways excellent More

by rterrell1951
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kasey Boysaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 10, 2024 -

Toyota of Rockwall responded

Thank you so much for your great review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Toyota of Rockwall to be a positive one. Please don't hesitate to reach out if you need anything else.

November 08, 2024

Excellent service. Very helpful and efficient. Great customer service, I was very satisfied with the help I received. More

by Malena.resendiz
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
OMAR MENDIAS
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 10, 2024 -

Toyota of Rockwall responded

Thank you so much for choosing Toyota of Rockwall! We truly appreciate your business, Malena! Thank you for the five-star review.

November 08, 2024

Russell was so easy to work with. He was so kind and wanted the best for me. He did his best to get me something in the price range I wanted and made the process so easy. More

by e.alanah
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Russell Morgan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 10, 2024 -

Toyota of Rockwall responded

Thank you for taking the time to share your feedback with us. We will share your comments with our team, and we look forward to working with you again.

November 07, 2024

Love our Prius' 56-63 mph The tire light came on. .. I pulled in NO appt.. Toyota pulled my car in., put Nitrogen in my tire. Off I went with a warm, fresher baked cookie too! Ty Jessica R.0 More

by robisonprincess
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Mick Schott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Heidel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kasey Boysaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The cookie baker! Thanks!, Cesar Martinez
Nov 10, 2024 -

Toyota of Rockwall responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Toyota of Rockwall!

November 06, 2024

Our advisor greets us each time when we come and always explains all the details. The dealership is always very welcoming More

by karl doebbert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carl David
Nov 10, 2024 -

Toyota of Rockwall responded

Thank you for choosing Toyota of Rockwall. We appreciate your business and hope to see you again soon, Karl. Thanks for the great rating.

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