Back

Toyota of Rockwall

Rockwall, TX

4.4
6,106 Reviews
Toyota of Rockwall is the World’s First LEED Gold Certified Dealership. What this means to you is that when you choose to shop here, you are giving back to our Planet. Even though we value our Planet, we truly value our most precious resource, YOU! Company Overview 1250 E. Interstate 30 Rockwall, TX 75087 Toyota of Rockwall is the World’s First LEED Gold Certified Dealership. What this means to you is that when you choose to shop here, you are giving back to our Planet. Even though we value our Planet, we truly value our most precious resource, Our Customers. We have a huge selection of new Toyotas as well as Certified Toyotas which makes it easy for you, your friends and family when it comes time to get your next vehicle. Come experience our Hassle free car buying process and see why many of our customers have returned to buy more vehicles or have referred their friends and family to us. Toyota of Rockwall is looking to build relationships and we want to be your friend in the Automotive Business. Whether you need Service, Parts or a new vehicle, we want you to choose us.
Contact Dealership

1250 E Interstate 30

Rockwall, TX

75087

Directions

By Type

Showing 6,106 reviews

December 01, 2024

There was a delay in my service however the Training Service Rep resolved the delay and have me discount due to the long delay. He was very courteous More

by ahmed_afawzy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mick Schott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Heidel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 01, 2024 -

Toyota of Rockwall responded

Thank you, Ahmed! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Toyota of Rockwall.

December 01, 2024

The customer service was great. The advisor gave me a very accurate wait time for when my car should be ready. More

by zohannah97
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mick Schott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Heidel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kasey Boysaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 02, 2024 -

Toyota of Rockwall responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Toyota of Rockwall.

December 01, 2024

The customer service representative was great but I was disappointed that they did not wash the vehicle or vacuum anymore. More

by JGUTIERREZ177
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mick Schott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Heidel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kasey Boysaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 05, 2024 -

Toyota of Rockwall responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.

December 01, 2024

Never have had an efficient service here, they probably just have too many customers to service in Rockwall area. It took 30 minutes just to get checked in from my truck for an oil change last time with an More

by ecofriendlyservices2016
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Sam Heidel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 05, 2024 -

Toyota of Rockwall responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you.

November 30, 2024

The staff was right there to great me and took good care of my vehicle. More

by bethbr0509
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mick Schott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Heidel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kasey Boysaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 01, 2024 -

Toyota of Rockwall responded

Thanks for sharing about your experience with Toyota of Rockwall. We appreciate your business and hope to see you again soon!

November 30, 2024

The staff was very friendly and a joy to work with. They were very hospitable and checked in with us throughout the whole process. Omar, Maria and Jeff were very thorough explaining each step! Defini More

by adhousden
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
JEFF LAND
5.0
This rating includes all reviews, with more weight given to recent reviews.
OMAR MENDIAS
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Maria in finance
Dec 01, 2024 -

Toyota of Rockwall responded

It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Toyota of Rockwall!

November 30, 2024

Great place to do business! Check it out! I love my new ride! Jeff, Jack and PJ and Rebecca More

by donna_wilson244
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Becca Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
JEFF LAND
5.0
This rating includes all reviews, with more weight given to recent reviews.
JACK PRENTICE
5.0
This rating includes all reviews, with more weight given to recent reviews.
PJ LE
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 01, 2024 -

Toyota of Rockwall responded

Thank you, Donna, for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Toyota of Rockwall are glad to have you as a customer.

November 30, 2024

We received outstanding service at Toyota of Rockwall. I will definitely come back for future service and purchases. More

by firepiper13
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
JEFF LAND
5.0
This rating includes all reviews, with more weight given to recent reviews.
OMAR MENDIAS
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 01, 2024 -

Toyota of Rockwall responded

Thanks for sharing about your experience with Toyota of Rockwall. We appreciate your business and hope to see you again soon!

November 29, 2024

I had the best car buying experience thanks to Ernesto. He was patient and helped me find the car I wanted. Kept me in the loop about the entire process. He was awesome: Highly recommended! More

by rapm0403
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
ERNESTO MUNOZ
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 01, 2024 -

Toyota of Rockwall responded

Thank you for your business and this review. We're happy to hear Ernesto was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

November 29, 2024

great staff. sales lady was very communicative and bilingual. my vehicle is in perfect condition and cheaper than other places More

by baironvera
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Stephanie Perales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 01, 2024 -

Toyota of Rockwall responded

Thanks for your feedback on your recent visit to Toyota of Rockwall. It's great to hear that we were able to assist you and that you had such a positive experience.

...
26
...