Toyota of Rockwall

Go get yourself a great deal at Toyota of Rockwall! Ask for PJ. I absolutely love my new truck! Ask for PJ. I absolutely love my new truck! More

Very knowledgeable and explained clearly all the necessary repairs for my truck. Liked the picture documentation. necessary repairs for my truck. Liked the picture documentation. More

We had an agreement on price before we arrived. I assumed we’d be there an hour or less to sign paperwork and get acquainted with the new truck. We were there almost 3 hours. Huge waste of time I assumed we’d be there an hour or less to sign paperwork and get acquainted with the new truck. We were there almost 3 hours. Huge waste of time & left a bad taste in our mouths. More

PJ was able to find and aquire the exact Prius quickly and managed the sales process well with good communication. and managed the sales process well with good communication. More

I was pleased with my visit to Rockwall Toyota for service, Kacey was really sweet. I will be using them again, Merry Christmas to everyone. And God bless service, Kacey was really sweet. I will be using them again, Merry Christmas to everyone. And God bless More

I brought my 2016 Toyota Four Runner in for service. The Trac and check engine light were on. When they fished the inspection they called and told me that there was a wire that was chewed by a rodent an The Trac and check engine light were on. When they fished the inspection they called and told me that there was a wire that was chewed by a rodent and it would not be covered by my auto warranty. They sent me a video showing me the damage. After viewing the video I could not see any damage that would've been caused by a rodent. It just looks like a wire that got brittle from the Texas heat and the casing came off. Additionally, I had asked about the nut that came off the back handle of the hatch. After speaking with Brian he said to me several times while on the phone "don't worry about that. We can put a nut on there for you free of charge." Then when I checked out they charged me $25 for one nut! In conclusion, I believe that the damage was caused by heat and not by a rodent. What are the odds that a rodent would come into the engine of my car, chew only one wire and show no other indication that they were there. More

Everyone was super friendly and helpful. They were able to answer all/any of my questions. I’m very pleased overall. They were able to answer all/any of my questions. I’m very pleased overall. More

Kind, hard working employees who worked to get me a great deal on my new car! deal on my new car! More

The service was good, a bit confusing on the process upon arrival and not a lot of directions from the employees. I also don’t understand the point in making an appointment when upon arrival I’m told a techn arrival and not a lot of directions from the employees. I also don’t understand the point in making an appointment when upon arrival I’m told a technician won’t be able to look at my car for another 2 hours. More

Excellent sales person. James went out of his way to make sure everything was taken care of exactly as it should be. The manager, Marco was fantastic. He communicated with m James went out of his way to make sure everything was taken care of exactly as it should be. The manager, Marco was fantastic. He communicated with me before the delivery and made sure it was taken care of perfectly. More