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Toyota of Rockwall

Rockwall, TX

4.5
6,281 Reviews
Toyota of Rockwall is the World’s First LEED Gold Certified Dealership. What this means to you is that when you choose to shop here, you are giving back to our Planet. Even though we value our Planet, we truly value our most precious resource, YOU! Company Overview 1250 E. Interstate 30 Rockwall, TX 75087 Toyota of Rockwall is the World’s First LEED Gold Certified Dealership. What this means to you is that when you choose to shop here, you are giving back to our Planet. Even though we value our Planet, we truly value our most precious resource, Our Customers. We have a huge selection of new Toyotas as well as Certified Toyotas which makes it easy for you, your friends and family when it comes time to get your next vehicle. Come experience our Hassle free car buying process and see why many of our customers have returned to buy more vehicles or have referred their friends and family to us. Toyota of Rockwall is looking to build relationships and we want to be your friend in the Automotive Business. Whether you need Service, Parts or a new vehicle, we want you to choose us.
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1250 E Interstate 30

Rockwall, TX

75087

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Showing 6,281 reviews

February 27, 2024

Called for a service issue on my Crown. They got me in the same day. My service advisor, Kevin, kept me informed on the situation in a timely fashion. Thanks More

by smwilton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin McGuire
Feb 27, 2024 -

Toyota of Rockwall responded

Thank you for choosing Toyota of Rockwall. Your feedback and rating mean a lot to us. We're glad Kevin was able to help, and we hope to see you again!

February 27, 2024

We had a great buying experience with Dontrell Saucier, he was very knowledgeable and professional. More

by brett
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dontrell Saucier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 27, 2024 -

Toyota of Rockwall responded

Brett, Thank you so much for your wonderful review! We are thrilled that Dontrell had the opportunity to provide you with great service. We thank you for choosing Toyota of Rockwall!

February 25, 2024

Very helpful and timely. Explained everything and no pressure. I would highly recommend this dealership. Super clean and friendly. More

by kim68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carl in service. 5 stars
Feb 25, 2024 -

Toyota of Rockwall responded

Thanks, Kim, for sharing your thoughts about your experience with Toyota of Rockwall. We appreciate your business and hope to see you again soon!

February 24, 2024

Did a good job on getting completed when claims was approved. Bought car there plus husband worked there long time ago. More

by SAMMIECARRIGER
Recommend Dealer
Yes
Employees Worked With
Samantha - Service
Feb 25, 2024 -

Toyota of Rockwall responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, Sammie, please let us know.

February 24, 2024

great guy to work. he handled my request with prudence and also provided me shuttle. he was also giving heads up during the time service More

by charlesosakwe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Russell Morgan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mick Schott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Heidel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kasey Boysaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dan Landrum, Kevin McGuire, Cesar Martinez
Feb 25, 2024 -

Toyota of Rockwall responded

Thanks for sharing your thoughts about your experience with Toyota of Rockwall. We appreciate your business, Charles, and hope to see you again soon!

February 24, 2024

Excellent salesperson Melvin very knowledgeable and helpful did a fantastic job also financial department was excellent to work with and great personality More

by Ecuador816
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ken Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carmelo Adorno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 25, 2024 -

Toyota of Rockwall responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Melvin and our team, and we look forward to working with you again.

Feb 25, 2024 -

Ecuador816 responded

Thank you for the great service

February 23, 2024

This is my 4th NEW vehicle purchased from your dealership and all my maintenances were done by y'all. At 120,000 miles and a Camry I was not happy to spend this amount on repairs. I Spent over $4K in re More

by lowezz
Recommend Dealer
No
Employees Worked With
Na
Feb 26, 2024 -

Toyota of Rockwall responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss this? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this.

February 22, 2024

Extremely understaffed unbelievably slow. The service staff that was efficient and friendly are suffering for the cut backs. In addition the car wash at service on the extended warranty has More

by mrakestraw54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I do not recognize these names
Feb 25, 2024 -

Toyota of Rockwall responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this.

February 22, 2024

Excellent customer service. Quinn and Oscar are the absolute BEST. They got me in and out and took great care of me. Toyota of Rockwall definitely stands out amongst the other d More

by Deonica85
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Quin Flowers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Oscar Boyd
Feb 22, 2024 -

Toyota of Rockwall responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else Quinn and Oscar can do to assist you, please do not hesitate to let us know. We are always happy to help!

February 22, 2024

They did a great job, polite, professional and respectful. Thank you for your service. We look forward to bringing our car in for comfort of knowing everything will be taken care of. 😊 More

by chandra.smith55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Heidel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 22, 2024 -

Toyota of Rockwall responded

Chandra, We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

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