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Toyota of Rockwall

Rockwall, TX

4.5
6,277 Reviews
Toyota of Rockwall is the World’s First LEED Gold Certified Dealership. What this means to you is that when you choose to shop here, you are giving back to our Planet. Even though we value our Planet, we truly value our most precious resource, YOU! Company Overview 1250 E. Interstate 30 Rockwall, TX 75087 Toyota of Rockwall is the World’s First LEED Gold Certified Dealership. What this means to you is that when you choose to shop here, you are giving back to our Planet. Even though we value our Planet, we truly value our most precious resource, Our Customers. We have a huge selection of new Toyotas as well as Certified Toyotas which makes it easy for you, your friends and family when it comes time to get your next vehicle. Come experience our Hassle free car buying process and see why many of our customers have returned to buy more vehicles or have referred their friends and family to us. Toyota of Rockwall is looking to build relationships and we want to be your friend in the Automotive Business. Whether you need Service, Parts or a new vehicle, we want you to choose us.
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1250 E Interstate 30

Rockwall, TX

75087

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Showing 6,277 reviews

March 07, 2024

Working with Toyota of Rockwall never fails! My experience is always great and I never regret coming here. More

by amy lorena
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cesar Martinez
Mar 07, 2024 -

Toyota of Rockwall responded

It has been a pleasure serving you. Quality customer service is always our number one priority, Amy, and we're happy to hear that we met your expectations. Thank you for choosing Toyota of Rockwall, we look forward to having you as a valued customer for many years to come!

March 06, 2024

Super nice and friendly. Didn’t feel like I was a number there. First time coming here, made me feel real comfortable. There was no games to play and everything told to me wa More

by dzoomzoom21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cesar Martinez
Mar 06, 2024 -

Toyota of Rockwall responded

Thank you so much for your excellent review! We are so glad that Cesar had the opportunity to work with you, and we are thrilled that you found your experience with us here at Toyota of Rockwall to be a positive one. Please don't hesitate to reach out if you need anything else.

March 06, 2024

Aubrey was extremely helpful and knowledgeable with the vehicles I was interested in. Aubrey and Oscar made my experience buying a new car great. No pressure, no hassle, great energy More

by snods1011
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Employees Worked With
Aubrey Price , Oscar Boyd
Mar 06, 2024 -

Toyota of Rockwall responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Toyota of Rockwall are glad to have you as a customer.

March 05, 2024

I have worked with Mick for the last several years. He has always taken good care of our cars. I have worked with Kasey as well for the last few years. She is awesome too. I have come to This dealershi More

by WINTROM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mick Schott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kasey Boysaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alfred Pinedo
Mar 05, 2024 -

Toyota of Rockwall responded

Thanks for sharing about your experience with Toyota of Rockwall. We appreciate your business and hope to see you again soon!

March 05, 2024

The waiting room was overcrowded. I went on a weekday and had to wait over 2 hours even though I was told 1.5 hour wait, which is still ridiculous! Even though I was there they kept t More

by alonzo1207
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mick Schott
2.0
This rating includes all reviews, with more weight given to recent reviews.
Glenn Coy
2.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Heidel
2.0
This rating includes all reviews, with more weight given to recent reviews.
Kasey Boysaw
2.0
This rating includes all reviews, with more weight given to recent reviews.
Carmelo Adorno
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dan Landrum, Josef Casares, Kevin McGuire, Cesar Martinez, Oscar Boyd
Mar 08, 2024 -

Toyota of Rockwall responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.

March 05, 2024

Decent selection of new vehicles; salesman was not pushy and gave us time to find what we wanted; played a lot of finance games when it was time to buy More

by hartline1403
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dontrell Saucier
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 05, 2024 -

Toyota of Rockwall responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

March 04, 2024

Trade was as hoped for. Process was quick and easy. Very pleased with my experience at Toyota of Rockwall. More

by northtexasclassics
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Aylin Zarate
Mar 05, 2024 -

Toyota of Rockwall responded

It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Toyota of Rockwall!

March 03, 2024

The service was great and the salesman was good I’m happy with truck I got More

by supremeheam6
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joey Desrosiers
Mar 03, 2024 -

Toyota of Rockwall responded

Thank you for taking the time to share your thoughts on working with Joey, and our team. We're glad to hear we delivered such a great experience!

March 03, 2024

From the test drive to the drive away, it was an easy and enjoyable experience. I would recommend to anyone! More

by nomadblonde24
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ken Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carmelo Adorno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian and Jason Chury made the process more personal, like we were purchasing from friends., Joey Desrosiers
Mar 03, 2024 -

Toyota of Rockwall responded

Thanks for sharing your thoughts about your experience with Toyota of Rockwall. Brian, Ken, Jason, and our team appreciate your business and hope to see you again soon!

March 02, 2024

Clean premises, Staff always welcomes you with a smile and keeps you informed during visit More

by thrasher2412
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin McGuire
Mar 03, 2024 -

Toyota of Rockwall responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

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