Toyota of Rockwall

Greeted with a welcoming attitude. I had no appointment. Met with a service technician “Randy” who heard my concerns. Without hesitation he said he would have a mechanic check my reque I had no appointment. Met with a service technician “Randy” who heard my concerns. Without hesitation he said he would have a mechanic check my request. Within 35 minutes my car was inspected and I received a printed future recommendations. Professional courtesy at its finest. Thank you Rockwell Toyota!! More

Jimmy the sales rep and Maria and Joey (if I remember their name correctly) in finance were great, Jimmy did a great job answering my questions and taking the time to break things down for me as well as their name correctly) in finance were great, Jimmy did a great job answering my questions and taking the time to break things down for me as well as getting the truck into payments I could afford, and finance did a fabulous job (with some urging of course) keeping my payments where I could afford them. Overall I’m really pleased with how smoothly things went. More

I’ve been completely satisfied with all that’s been done to my Highlander at Toyota of Rockwall. to my Highlander at Toyota of Rockwall. More

Korie was our salesperson and she did a wonderful job taking care of us. We are happy with the service we received. taking care of us. We are happy with the service we received. More

Very happy with the courtesy and cleanliness of the facility Will recommend to a ny friends. facility Will recommend to a ny friends. More

Deceptive sales tactics by the salesman. Kept adding charges (almost 2k) on top of the advertised car price even though the ad said no dealer add-on. First brought the Invoice showing $199 Kept adding charges (almost 2k) on top of the advertised car price even though the ad said no dealer add-on. First brought the Invoice showing $19999, When on their website it was listed for $16999. Once I asked to correct it, he went back and came With $16999+ $2000 add-on for some bogus package like tints, nitrogen etc. I was finally able to get it removed upon Insistence. All in all, it took 6 hours to purchase the car. Finance dept was unsually slow. Shady practice, Will never go again. More

Vehicle was promptly accepted for service upon arrival. Service was completed within the time specified by the service advisor. But I still miss the car being washed before its returned to you after bein Service was completed within the time specified by the service advisor. But I still miss the car being washed before its returned to you after being serviced. More

Always pleasant experience. People always considerate and available for questions Quite waiting area made good for reading People always considerate and available for questions Quite waiting area made good for reading More

Service advisor is great. He keeps me informed with the status of my vehicle. The waiting area were clean and neat. He keeps me informed with the status of my vehicle. The waiting area were clean and neat. More

Very busy. Long line in service bay, but they worked through the jam very professionally. Long line in service bay, but they worked through the jam very professionally. More