Toyota of Portland

Venza service Dennis was great at getting to the root of our issue! Kept me well informed thru the process! Even gave I sight as to why this is an issue with this m Dennis was great at getting to the root of our issue! Kept me well informed thru the process! Even gave I sight as to why this is an issue with this model of car. More

Easy 15K service It’s always easy to have the car serviced here. Friendly people, coffee and snacks, WiFi available......what’s not to like. If you want a ride home th It’s always easy to have the car serviced here. Friendly people, coffee and snacks, WiFi available......what’s not to like. If you want a ride home they have that ,too. More

Out of state purchase Buying out of state was made simple and smooth. The car was ready to go when we arrived. The price was fantastic! Thank you all Buying out of state was made simple and smooth. The car was ready to go when we arrived. The price was fantastic! Thank you all More

Surprising how easy it was to buy my new Toyota 4 runner. Adrian was great. He took the time to show us several different 4 runners making sure we got everythin how easy it was to buy my new Toyota 4 runner. Adrian was great. He took the time to show us several different 4 runners making sure we got everything we wanted in this beautiful truck (ish). He made the rest easy by making us comfortable while we waited for the manager and finance to do there part. Drove home in a beautiful and fun 4 runner. I give him four stars More

Emergency appointment My emergency light flashed last Saturday at 5:15 pm. I called your service department, and was told to bring in my 2005 Prius first thing Monday morn My emergency light flashed last Saturday at 5:15 pm. I called your service department, and was told to bring in my 2005 Prius first thing Monday morning, even though I did not have an appointment, which I did. Ian was my "case manager," I would call him, and he was fantastic. He called up my service record, reviewed what had happened and gave me a tentative prognosis and estimate. Even though I don't have a smart phone to keep up with texting, Ian kept me in touch every step of the way. The work came in under his estimate, and sooner than I expected, and I was thrilled. Ian is a rock star! More

Bulbs on vehicle went out. I was able to set an appointment with Jessica. My service advisor Angie is the best. I always enjoy going to Toyota for services. I always get the bes I was able to set an appointment with Jessica. My service advisor Angie is the best. I always enjoy going to Toyota for services. I always get the best service More

Aaron Brock in the service department scammed and lied to me Aaron Brock in the service department overcharged me by $108.50. He then repeatedly lied to me about it telling me that he gave me a discount and that Aaron Brock in the service department overcharged me by $108.50. He then repeatedly lied to me about it telling me that he gave me a discount and that I didn’t remember our original discussion about the total: twice over the phone, once after I got there in person to clear up the charges, and then again after clearing up the excess charges. Classic gaslighting. I was also unhappy that the service department had bumped my initial appointment to begin with, probably after selling the tires they had originally promised me. Dan Zika, a service advisor, returned my phone call and left a message saying that the excess charges would be deducted but did not once apologize for the fiasco. I purchased my car new at this dealership almost 6 years ago. Since then, I have only taken it to be serviced here. Until now, I have had good experiences. More

Quick and painless: The staff is always so pleasantly professional and attentive. Their waiting area is quiet and tech friendly. I bought my new car here and always have no stress bringing it in for ser professional and attentive. Their waiting area is quiet and tech friendly. I bought my new car here and always have no stress bringing it in for service. More

Great new Tacoma, very unorganized sales and finance.Sales people unable to properly activate dealership added alarm, I had towed at 169.00 not reimbursed :-( finance.Sales people unable to properly activate dealership added alarm, I had towed at 169.00 not reimbursed :-( More

Stopped for Information Just stopped by, on a whim, to find out the value of my current Prius and thanks to Daniel answering my questions, I drove home in a new, safer Prius! Just stopped by, on a whim, to find out the value of my current Prius and thanks to Daniel answering my questions, I drove home in a new, safer Prius! More