Toyota of Portland

Ian and Broadway Toyota provided a WONDERFUL, hassle-free experience. There was no pushy sales talk, no pressure, and I was out the door and in my new Prius in no time. It was GREAT, and I would highly rec experience. There was no pushy sales talk, no pressure, and I was out the door and in my new Prius in no time. It was GREAT, and I would highly recommended Broadway Toyota (and IAN!) to any (and all) friends looking to purchase a vehicle in the Portland metro area. Next time I look, Ian will be the first guy I call! Ian got me a SWEET deal (internet negotiations) on a new 2010 Prius, in the exact color I wanted, and in the exact specifications I wanted, and to boot: I got the exact price I wanted. Thanks IAN! More

I arrived at Broadway Toyota with the idea that it might be time to look for a new vehicle. My current vehicle just took a dump on me, and I really was just tired of being without a running vehicle. Immed be time to look for a new vehicle. My current vehicle just took a dump on me, and I really was just tired of being without a running vehicle. Immediately upon arriving there, I was greeted kindly by Daniel, one of the sales associates. He went on to ask me the usual questions, and I pointed out I was looking for a new Toyota Tundra. We looked at all the ones available, he was very thorough and informative on the vehicle. This was because he had owned one himself. Right away, I felt like I was going to be taken care of because he owned a toyota, and a Tundra nonetheless. Finally, found the right color and type, and it was all down hill from there. They were able to work with me and give different payment options. I chose the one that fit me needs the best, and I was in and out. Wow! Total time in dealership was like 3 hours, and l left with my brand new car... how amazing! The finance guy was extremely helpful, I want to say his name was Media, I'm not sure, but very kind. The closer, the one who I did the doc signing with, was also very informative and not pushy at all. For such a big purchase, I really don't think a dealership could have done a better job making me feel comfortable. I will never go to any other Toyota dealership. Broadway Toyota earned my trust that day, and so far so good. More

I purchased a Certified used Tacoma. First, the truck immediately developed cigarette odor and after two unsuccessful ozone treatments (paid for by the dealer), Broadway washed their hands of me. Second immediately developed cigarette odor and after two unsuccessful ozone treatments (paid for by the dealer), Broadway washed their hands of me. Second, Broadway told me the truck had its major service intervals done as part of the certification criteria. However, when I took the truck to Beaverton Toyota was its first oil change, I was told it had not had its 30K service done! I was shown parts as confirmation. I would not buy used from Broadway. More

They did a fabulous job getting us into a more reliable Scion! Ron Register and Medhi did a superb job even with my "lil" attitude I gave them! We will be back there for other car purchases, and that Scion! Ron Register and Medhi did a superb job even with my "lil" attitude I gave them! We will be back there for other car purchases, and that's the first time I can say this without cringing. The last car dealership lost my business! More

Although I didn't end up purchasing my new Highlander at Broadway, I have to mention that Nic Clough, the salesman who worked with me, was amazing. The thing I can't stand about buying a car is the high pre Broadway, I have to mention that Nic Clough, the salesman who worked with me, was amazing. The thing I can't stand about buying a car is the high pressure salespeople who keep you there for hours...that's not Nic! He doesn't pressure and is so friendly and helpful. Broadway just couldn't offer the best price, my husband is quite the price shopper! I appreciated the kind service I received at Broadway. I hope to work with him again in the future! More

Cristine Taruc is the WORSE Internet sales. No service at all. Need to lear the skills to respond internet request from the customer. WHY DO YOU HAVE ON YOUR WEB SITE " LET'S NEGOTIATE" Just two simple word all. Need to lear the skills to respond internet request from the customer. WHY DO YOU HAVE ON YOUR WEB SITE " LET'S NEGOTIATE" Just two simple word when I requested for a lower price: YES OR NO that it......That is why I like you slogan. Broadway is the only way for customer don't go. CUSTOMER SERVICE DOES NOT EXIST........... JUST WHY I LOVE COMPETITION, GLADSTONE TOYOTA HAVE A EXCELLENT CUSTOMER SERVICE AND THE INTERNET MANAGER RESPONDED TO ALL MY REQUEST WITH RESPECT. PLEASE GO TO GLADSTONE AND LEARN FROM THEM...IT IS FREE CLASSES. More

This Toyota dealer has a very friendly and excellence customer service, especially Amilie! She doesn't put any pressure on you, while she's a very caring person and she just made the whole experience bec customer service, especially Amilie! She doesn't put any pressure on you, while she's a very caring person and she just made the whole experience became so personal that I loved it so much!! Most importantly, Amilie is very knowledgeable about cars that she present everything in such details. I would like to recommend this dealer to all the people out there who's looking to buy Toyota cars. Trust me, I've been to Beaverton Toyota, Wilsonville Toyota, and the Toyota dealer in Hillsboro, but none could even compare to this one. No pressure, no pushing, paper-works were done in a SUPER fast pace are what you would likely to find at this place. Again, ONLY looking for "Amilie" if you decided to come to this dealer. You will be thankful & impressed of what she has to offer you! These are my honest words. I would never bother to rate any thing like this. This is my first time rating a dealer, so CHEERS! :) More

Amilie spent a lot of time listening to my needs and was very patient. We ended up buying a VW passat wagon at another dealership. Even though we didn't buy at Broadway Toyota, I would recommend Amilie to very patient. We ended up buying a VW passat wagon at another dealership. Even though we didn't buy at Broadway Toyota, I would recommend Amilie to others who are shopping for cars. She wasn't pushy, and seemed to really care about helping me find the right car that would fit my needs. More

We have recently bought a Toyota Camry from Broadway Toyota. We live in Bend, OR and had a very bad experience with the toyota showroom in Bend and this is the reason which took us to broadway toyota. A Toyota. We live in Bend, OR and had a very bad experience with the toyota showroom in Bend and this is the reason which took us to broadway toyota. As we live 150 miles(approx) away from this showroom, eventhough all the things were discussed over phone and we were totally satisfied with the service and drove that long and bought a new car from them. More

I went to Broadway Toyota not really knowing which Toyota I wanted. I test drove several vehicles to see what felt right for me. Mario Castro was very relaxed and his no-pressure approach allowed me to truly I wanted. I test drove several vehicles to see what felt right for me. Mario Castro was very relaxed and his no-pressure approach allowed me to truly make an informed choice rather than being pushed into a vehicle. That's truly how it should be done. I was able to have a real conversation and pleasant buying experience vs. the stereotypical "adversarial" auto salesman approach. The folks at Broadway dug deep to find the car I wanted even though they didn't have it on the lot... they truly earned my business by working to meet my needs. More