
Toyota of Portland
Portland, OR
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818 Reviews of Toyota of Portland
30000 check I was 30 minutes early. They took the car and finished in about 45 minutes. Very nice and efficient staff. Need newspapers in waiting room! I was 30 minutes early. They took the car and finished in about 45 minutes. Very nice and efficient staff. Need newspapers in waiting room! More
Excellent customer service My service advisor, Andrew Blaine, was professional, courteous, and efficient. Service of my vehicle was performed in the time frame promised.. I was My service advisor, Andrew Blaine, was professional, courteous, and efficient. Service of my vehicle was performed in the time frame promised.. I was completely satisfied with the dealership. More
Excellent service! The team was friendly, they went above and beyond my expectations. I honestly thought it would take a while to get my car fixed but I was able to get The team was friendly, they went above and beyond my expectations. I honestly thought it would take a while to get my car fixed but I was able to get my car fixed in no time. More
Finally fixed I think it unfortunate that some of the safety systems (blind spot detection) on the Toyota RAV4 are easily damaged if the bumpers are hit, even light I think it unfortunate that some of the safety systems (blind spot detection) on the Toyota RAV4 are easily damaged if the bumpers are hit, even lightly. Maybe it’s not ready for prime time. That said, I think it was finally fixed (and then I traded in the car). The techs said they are seeing a lot of damaged systems. I think the service was fine, but I admit to being disappointed in Toyota More
Quick and Friendly Service. The team at Toyota of Portland was very friendly when they helped me out with my flat tire issue. Dennis listener to my issues and was extremely profe The team at Toyota of Portland was very friendly when they helped me out with my flat tire issue. Dennis listener to my issues and was extremely professional. I was able to get a new tire that same day and it saved our trip to Arizona. More
Very disappointed in this Toyota dealership and their management at 55 NE Broadway St. Portland, OR 97232. FALSE information given to me through direct text message (02/09/2019) from the de and their management at 55 NE Broadway St. Portland, OR 97232. FALSE information given to me through direct text message (02/09/2019) from the dealership, even after a confirmed stock # given via text. I was told that my offer was accepted and to come on in. When I got there the process took close to 2 hours of waiting for the manager to finally tell me that they would not accept my offer, even though Toyota had already confirmed that they would. This type of service is expected when you go to a hole in the wall small car lot, NOT supposed to happen from a reputable Toyota dealership. Don’t waste your valuable time going to this specific Toyota dealership (as I did). I’d recommend any other Toyota dealership who takes their customers time and value into consideration. More
Great sales support In my search I got fantastic online support from Kari Law at Toyota of Portland. Kari patiently and intelligently addressed my questions, intuited my In my search I got fantastic online support from Kari Law at Toyota of Portland. Kari patiently and intelligently addressed my questions, intuited my needs, and when I chose to visit the dealer she quickly connected me to a trusted colleague and then followed up to make sure I was getting the service and support that I needed and wanted. (I was.) Kari is a sharp professional who is a great representative of the dealership. More
Review The representative was courteous and knowledgeable! The experience was great as usual as I have brought my car for services in many years! The car w The representative was courteous and knowledgeable! The experience was great as usual as I have brought my car for services in many years! The car wash coupon was a plus! More
Recall Toyota contacted me for a recall, which they performed in a timely manner. I asked them if they could also check a noise my car was making while backi Toyota contacted me for a recall, which they performed in a timely manner. I asked them if they could also check a noise my car was making while backing up. They test drove it but could not hear the noise. When putting my car in reverse to leave the dealership I heard the noise again. They immediately called the tech, who came over and checked it with me for no charge. He determined it was just the muffler hitting the tow bar and adjusted it. I really appreciate Toyota’s outstanding service! They always go the extra mile. More
Knowledgeable, friendly staff I have been taking my cars here for years and have always been impressed with the service staff. They get you in and out quickly. This time I needed I have been taking my cars here for years and have always been impressed with the service staff. They get you in and out quickly. This time I needed them to source a part for my car while it was in for service and they made it happen. Thanks guys! More