Toyota of Portland

Awesome new car buying experience I made an appointment to look for cars and Renze was ready and attentive when we got there. He asked me what is important to me in a car and what my n I made an appointment to look for cars and Renze was ready and attentive when we got there. He asked me what is important to me in a car and what my needs are. He showed me the two models I’m looking for and never pressured me to make a hasty decision. It was a smooth transaction overall and he made sure I’m getting my money’s worth. More

Super nice guys working there! I had excellent experience here. Abraham sales consultant did amazing job there helped my o lot. Financial guy did super fast job and helped with my I had excellent experience here. Abraham sales consultant did amazing job there helped my o lot. Financial guy did super fast job and helped with my trade in. I bought 2019 new Camry and very happy. Never seen in other dealership like friendly guys like here. Super nice team. More

Satisfied customer Service department visit for warranty service and oil change. It was busy but was well informed. All went well. They provided a ride home and back as Service department visit for warranty service and oil change. It was busy but was well informed. All went well. They provided a ride home and back as work needed would take a few hours. More

Our first time We purchased our first RAV 4 with them yesterday. My hubby worked the numbers with Gavin over the phone before we got there so all we had to do was tu We purchased our first RAV 4 with them yesterday. My hubby worked the numbers with Gavin over the phone before we got there so all we had to do was turn over our trade in and sign papers. We dealt with a Kevin as well and I would recommend working with either gentlemen. The experience was great and we were treated well. More

Awesome experience with Ken Scott I rate Toyota of Portland/ Broadway Toyota a five because of their continuously outstanding service. I have been purchasing cars from Portland Toyota I rate Toyota of Portland/ Broadway Toyota a five because of their continuously outstanding service. I have been purchasing cars from Portland Toyota since 1989. I have always been satisfied. Thumbs up 👍🏾 for Ken Scott. More

Terrible customer service! I do not recommend Toyota of Portland service department. Terrible communication, long wait times and inconsistent information/processes among staff I do not recommend Toyota of Portland service department. Terrible communication, long wait times and inconsistent information/processes among staff, all for run of the mill, basic mechanic work. It’s not worth your waste of time. Do yourself a favor and take your vehicle to a service department that actually desires your business. More

Bait and switch purchase of a new Tacoma We were sold a new Tacoma with an extended warranty. We were told at the time of purchase that we could cancel the additional warranty at any time for We were sold a new Tacoma with an extended warranty. We were told at the time of purchase that we could cancel the additional warranty at any time for a full refund. We submitted the requested paper work 8 weeks ago, and have had no return phone call, no response to in person requests for help, and when contacting the third party warranty company, they've said no information has been provided to them. This dealer now has almost $4000 due to us and continue to ignore repeated inquiries. Go to a dealer who cares about following through and/or customer service. More

best car buying experience Toyota of Portland and Amy Wilkerson, my sales rep, have been amazing throughout the whole process of my car buying experience, as my situation and my Toyota of Portland and Amy Wilkerson, my sales rep, have been amazing throughout the whole process of my car buying experience, as my situation and my requests were particularly challenging and rare. I am a resident of WA state who is a military member PCS'ed to Hawaii. Under the WA state law, military members are exempt from sales tax if the car is purchased while the military member is away from WA on military orders. I wanted to take advantage of this tax exemption so I decided to buy the car from Oregon. So I contacted multiple dealers in Portland. Many dealers were skeptical of the tax exemption law and questioned my logic and situation. One dealer even told me that this was not possible and told me that they can't sell me the car. But Amy and Toyota of Portland were gracious and patient enough to hear me out and do their own research to understand the law and my situation. Long story short, I saved about $3k on the sales tax but also Amy got me a great deal where I got additional savings of $3k. Amy is a hard charger who really gets after customers requests and needs. I am very happy with my car but also the quality of service and support I received from Toyota of Portland and Amy. More

Repeat customer My last three cars have been Toyota's. i absolutely love Toyota of Portland, so far I've driven the Camry, Rav-4 and now im driving the Highlander. I My last three cars have been Toyota's. i absolutely love Toyota of Portland, so far I've driven the Camry, Rav-4 and now im driving the Highlander. I recommend Ken Scott ! He is a true professional ! More

Excellence! This is my fourth Tacoma I have purchased from Toyota of Portland and formerly Broadway Toyota. Today, my customer service agent, Mike Taylor, correct This is my fourth Tacoma I have purchased from Toyota of Portland and formerly Broadway Toyota. Today, my customer service agent, Mike Taylor, corrected what was a very frustrating experience in scheduling this morning. He listened to my concern about a rather rude employee I spoke with this morning and was very apologetic on behalf of Portland Toyota for an experience not even caused by him. Mike went the extra mile and spoke with his boss to have my situation handled professionally and they complimentarily waived my charges for my maintenance. I appreciate employees like Mike, who represent their companies with integrity and placing their customer FIRST. Mike has won my business and will be the reason I return to buy my next vehicle from Portland Toyota. Thank you, Mike. Sincerely, Dr. Timm Goldhammer More