Toyota of New Bern

The service was awesome. The service provider was sufficient, considered and thorough thru out my appointment. The service provider was sufficient, considered and thorough thru out my appointment. More

Dan did a great job. He knows his job. He explained everything so we understood. Even though we spent money, he made it pleasant. He knows his job. He explained everything so we understood. Even though we spent money, he made it pleasant. More

Was just there for tires on my tacoma, great tires and service. Service writer was spot on. service. Service writer was spot on. More

Awesome service and sales department! !! Thank you guys so much!!! They go above and beyond!! !! Thank you guys so much!!! They go above and beyond!! More

Daniel Eason, Toyota of New Bern Parts & Collision Center Director, assisted us this week with the repair of our Toyota Highlander, which had minor front end damage from a parking lot incident. While repairi Director, assisted us this week with the repair of our Toyota Highlander, which had minor front end damage from a parking lot incident. While repairing the bumper and paint damage, they also refinished the headlights, which were cloudy after years of use. Just picked the car up and the work performed was nothing short of excellent! I know where the work was performed, but cannot tell now the car was ever damaged- all gaps are consistent and factory-like in appearance, the paint is a spot-on match and the car was fully detailed inside and out when we picked it up. Highly recommend Toyota of New Bern for all your service and collision/paint work needs- their attention to detail and customer service is beyond reproach from our perspective! More

Jason was very helpful, very polite as well and worked with me. When my car got there I was in sort of a rush and he had me in and out in about 45 mins! If you go to Toyota I would record Jason! with me. When my car got there I was in sort of a rush and he had me in and out in about 45 mins! If you go to Toyota I would record Jason! More

excellent, timely handling of work needed. Highly recommend them. Very friendly and courteous service. Very professional. Highly recommend them. Very friendly and courteous service. Very professional. More

Amber has always been kind and knowledgeable. I give her the 5 stars. She cares about her customers. I give her the 5 stars. She cares about her customers. More

Today trying to schedule a oil change and tire rotation wait time one week. Last month I needed a battery replacement service department wanted one week to schedule. First question service rep asked today wait time one week. Last month I needed a battery replacement service department wanted one week to schedule. First question service rep asked today "did yo buy the car here?" I suspect better service if you buy a car from them. I have been going to this dealership for 4 years and today, they have lost my business..... More

5 stars is not a high enough rating for their customer service! We were on vacation and need to get my brakes checked Rob got us in immediately and had every thing fixed in under 2 hours. I would make thi service! We were on vacation and need to get my brakes checked Rob got us in immediately and had every thing fixed in under 2 hours. I would make this my go to dealership if I lived here. More