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Toyota of New Bern

New Bern, NC

4.7
278 Reviews

5010 U.S. 70

New Bern, NC

28560

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278 Reviews of Toyota of New Bern

September 11, 2023

Outstanding service on several occasions by Mike. Will definitely use this dealership again. Very clean professional dealership with very nice waiting area for customers waiting for service on their More

by Beachgirl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike
Sep 12, 2023 -

Toyota of New Bern responded

We're delighted to know that Mike and our team at Toyota of New Bern have been able to provide you with outstanding service! We appreciate your kind words about the dealership, waiting area, and overall experience. Thanks for choosing us for your Lexus needs—we look forward to seeing you again in the future!

September 07, 2023

Michael was the ONLY dealership employee across the spectrum of dealerships visited (Chevy, Dodge, Ford, and another Toyota store) over 3 weeks who took the time to demonstrate the features of my vehic More

by pebo27
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bruce Smith, Michael Moore, Tommy Jones
Sep 08, 2023 -

Toyota of New Bern responded

We're delighted to know that Michael and our team at Toyota of New Bern stood out among the rest! We always strive to provide detailed information about each vehicle. Thanks for choosing us, we appreciate your kind words!

September 07, 2023

Robert has great people skills. The dealerships is lucky to have such a professional in the service department. More

by thenites425
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bruce Smith
Sep 08, 2023 -

Toyota of New Bern responded

We appreciate your kind words about Robert and our service department at Toyota of New Bern. We're lucky to have customers like you too!

September 05, 2023

Very quick visit, just needed a way to get into my gas cap. Amber was great to work with. More

by Mamagrande63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amber
Sep 06, 2023 -

Toyota of New Bern responded

We are happy to hear that Amber and the team took great care of you! Thank you for choosing Toyota of New Bern and for sharing your experience. Drive safely!

September 01, 2023

Fast and easy appointment scheduling. Friendly and courteous service department. Quick service with good attention to detail! More

by Cliff
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel
Sep 05, 2023 -

Toyota of New Bern responded

Cliff, we're glad to know you found our service at Toyota of New Bern fast and friendly. Thanks for the positive feedback!

August 24, 2023

Wonderful people to work with. Will keep going back. Service was incredible awesome Bobby was super nice & helpful. More

by ssg78952
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Moore
Aug 24, 2023 -

Toyota of New Bern responded

We're delighted to know you had an incredible experience with Bobby and our team at Toyota of New Bern. We appreciate your support and look forward to seeing you again!

August 22, 2023

I’ve been very pleased with my Toyota Tacoma. Sturdy, dependable vehicle. Next time I’m in the market for a pickup I will definitely consider the Tacoma. More

by g.mcferron
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan
Aug 22, 2023 -

Toyota of New Bern responded

We're glad to know you've been pleased with your Toyota Tacoma from our dealership. We look forward to assisting you again when it's time for a new pickup!

August 18, 2023

always professional short waits very accommodating with my schedule get the job done i a quick manner More

by maryeileene
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bruce Smith, Michael Moore, Tommy Jones
Aug 18, 2023 -

Toyota of New Bern responded

Thank you for the review! We appreciate your support and hope to see you again at Toyota of New Bern!

August 07, 2023

The service was awesome. The service provider was sufficient, considered and thorough thru out my appointment. More

by Charlie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
TJ
Aug 09, 2023 -

Toyota of New Bern responded

Charlie, we're delighted to know you had an awesome service experience at Toyota of New Bern. We strive for thorough and considerate care during each appointment. Thanks for your feedback!

August 04, 2023

Dan did a great job. He knows his job. He explained everything so we understood. Even though we spent money, he made it pleasant. More

by gso0451
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan
Aug 07, 2023 -

Toyota of New Bern responded

We're glad to know that Dan made your experience at Toyota of New Bern a pleasant one! It's great to see our team members' expertise and communication skills appreciated. Thanks for the review, we hope you enjoy your purchase!

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