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Toyota of New Bern

New Bern, NC

4.7
278 Reviews

5010 U.S. 70

New Bern, NC

28560

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278 Reviews of Toyota of New Bern

November 10, 2023

Have bought three vehicles in the past and always satisfied with the sale and service. Went again yesterday to assist my daughter in getting a used car. As expected the result was all positive. Have More

by wcbarnebee
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bruce Smith
Nov 13, 2023 -

Toyota of New Bern responded

We're delighted to know that you've had consistently positive experiences with us at Toyota of New Bern, and we appreciate your loyalty! It's great to see Bruce has been a helpful guide during each visit. Thanks for the 5-star review, and enjoy your new vehicle!

October 31, 2023

The service was great and I will tell people about my experience with the dealership More

by cowardjoan69
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Retired , Bruce Smith
Oct 31, 2023 -

cowardjoan69 responded

The service was great and I will tell people about my experience with the dealership.

Oct 31, 2023 -

Toyota of New Bern responded

Thank you for this wonderful review of Toyota of New Bern! We appreciate it!

October 31, 2023

Excellent service. Courteous personnel. We have been with this dealership since 2009. Purchased two vehicles 🚗 from them. More

by rroweak
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bruce Smith
Nov 01, 2023 -

Toyota of New Bern responded

All of us at Toyota of New Bern appreciate your loyal business! Thank you for your continued support, we appreciate it!

October 24, 2023

Professional. Reviews previous services performed and makes recommendations for other services either needed or required....always willing to explain why service More

by temab1203
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott
Oct 25, 2023 -

Toyota of New Bern responded

We're delighted to know that you've had such a positive experience with our team at Toyota of New Bern. It's important for us to provide clear explanations and friendly service, so it's great to hear this feedback! Thanks for your review!

October 23, 2023

I’ve enjoyed dealing with Dan at Toyota He was very easy to talk with and answered my questions would recommend Dan and Toyota of New Bern More

by Mary
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tommy Jones
Oct 24, 2023 -

Toyota of New Bern responded

Mary, we're pleased to know you had a positive experience with Dan at Toyota of New Bern. Thanks for recommending us and don't hesitate to reach out if you have any more questions!

October 20, 2023

Nice clean place,comfortable waiting area and they provide coffee.. clean bathrooms..nice to have the lifetime warranty, free oil changes and tire rotation, also,they will let you know other things t More

by ken
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert
Oct 20, 2023 -

Toyota of New Bern responded

Ken, it's great to know you enjoyed the amenities at Toyota of New Bern and found our service beneficial. We aim for a comfortable experience while we take care of your vehicle needs. Thanks for sharing!

October 19, 2023

Terrible service! I wouldn’t even recommend this place to someone I didn’t like it’s that bad waited 4 hours to get my tires put on and aligned. Get home to see my tru More

by Hunter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dan
Oct 19, 2023 -

Toyota of New Bern responded

Hunter, I'm really sorry to read about your experience. Waiting for 4 hours and then discovering missing parts is definitely not the service we aim to provide. We'd like a chance to make things right - could you please reach out directly so we can address this? Thank you, Nathan Rhodes - Marketing Director - (252) 637-7200

October 13, 2023

Very thorough and pleasant to work with. Couldn’t ask for a better team to deal with More

by sandy.ammons31
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bruce Smith
Oct 16, 2023 -

Toyota of New Bern responded

Sandy, congrats on your new car, and thank you for choosing Toyota of New Bern! We are glad to hear your experience was seamless. Thanks for the five-star review, and we'll see you down the road!

October 09, 2023

They take good care of you. I have always had very good experience with this dealership. I would send any one there to buy a car. If you do asked for Michael Moore. More

by Marion
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Moore
Oct 10, 2023 -

Toyota of New Bern responded

Marion - We're delighted to know you've had positive experiences with Michael and the team at Toyota of New Bern! Thanks for choosing us above the rest and offering your generous recommendation!

October 05, 2023

Great people to work with! Bent over backwards to accommodate me. Even arranged for a loaner car when it was discovered they were out of stock of the tires I needed and still More

by donny612
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott
Oct 05, 2023 -

Toyota of New Bern responded

Donny, we're glad to know our team at Toyota of New Bern went the extra mile for you! Thanks for your kind words about Scott and the rest of our crew. Safe travels with those new tires!

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