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Toyota of New Bern

New Bern, NC

4.7
278 Reviews

5010 U.S. 70

New Bern, NC

28560

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278 Reviews of Toyota of New Bern

March 13, 2024

Good job Amber is the best she helped me while when I have my service done for 20000 miles told him about the tailgate don’t open properly but he told me just push it down I went back and Amber make sure More

by 67@yahoo.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amber
Mar 13, 2024 -

Toyota of New Bern responded

We're glad to know Amber was able to assist you with your service needs at Toyota of New Bern. It's important that our customers leave satisfied and we appreciate the feedback! Safe travels in your well-serviced vehicle!

December 31, 2023

I felt that our experience was good and Tim was very helpful. He was knowledgeable about the technology. More

by bmontgo307
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tim
Jan 02, 2024 -

Toyota of New Bern responded

We're glad to know you had a good experience with us at Toyota of New Bern and found our team member, Tim, helpful. We pride ourselves on being knowledgeable about the technology in our vehicles. Thanks for your review!

December 30, 2023

Jimmie was awesome, such a big help and dealt with me and my toddler who wouldn’t stop singing. Thank you for that. Dana in finance was also amazing and didn’t try to mislead me in anyway. More

by Cjanem3
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jimmie Lee
Jan 02, 2024 -

Toyota of New Bern responded

It's great to know that Jimmie and Dana were able to provide you with a positive experience at Toyota of New Bern. We appreciate your feedback!

December 30, 2023

It's always a pleasure to deal with Toyota of New Bern. As soon as I drove in, Amber walked up and got me in and out for my car inspection in less than 30 minutes. More

by Lritamm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
None
Jan 02, 2024 -

Toyota of New Bern responded

We're glad to know that your recent visit to Toyota of New Bern was a pleasant one! It's great to see that Amber could assist you efficiently and quickly. Thanks for the positive feedback — we appreciate it!

December 29, 2023

Awesome Dealership! !!!.when I purchased my Blazer RS Michael was extremely knowledgeable about the vehicle. I've never seen anyone that knowledge about a car that didn't More

by patriciapike
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert , Michael Moore
Jan 02, 2024 -

Toyota of New Bern responded

Patricia, we're delighted to know that Michael and Robert provided you with such a great experience at Toyota of New Bern. We strive for excellent service all around! Enjoy your Chevrolet Blazer RS and the free car wash too!

December 27, 2023

Always friendly and knowledgeable about the service I need. They are accommodating when it comes to my time at their location More

by pwgriffp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott
Dec 28, 2023 -

Toyota of New Bern responded

We're glad to know you've found our team at Toyota of New Bern both friendly and knowledgeable! We always aim to provide efficient service that respects your time. Thanks for the positive feedback!

December 14, 2023

I took my RAV 4 in for its 24 months service and an inspection. Robert was professional, pleasant and knowledgeable. He was efficient and his customer service was excellent. I didn’t have to wait long More

by Becky
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert
Dec 14, 2023 -

Toyota of New Bern responded

Becky, it's great to know that Robert and our team at Toyota of New Bern provided you with such efficient service for your RAV4. We appreciate the feedback about our reception area too!

December 09, 2023

All the people I dealt with in the body shop were well trained , costumes needs oriented , polite , and cost minded . The technician (s) were masters at their trade . Jasen and his prep tech are true Prof More

by T Bone
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Becka, Sarra, Jason
Dec 11, 2023 -

Toyota of New Bern responded

Hey Troy! We're delighted to know that our team at Toyota of New Bern provided you with such a positive experience! Your feedback about Jasen, Becka, Sarra, and the rest of our team is greatly appreciated. We look forward to serving your future needs!

November 30, 2023

The folks at New Bern Toyota have looked after me since I purchased my 2014 Highlander in 2013! They are always courteous and accommodating and I feel like family when I am dealing with them. Mike Ferrell More

by mimijune
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Ferrell
Nov 30, 2023 -

Toyota of New Bern responded

We're so glad to know that you've had such a positive experience with us over the years at Toyota of New Bern. It's great to see Mike and our team could provide excellent service for your Highlander, including arranging a loaner car when needed. Thanks for recommending us!

November 22, 2023

Great customer service, had oil change and tire rotation done. Fast, done in an hour and a half. More

by jballardjr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Moore
Nov 23, 2023 -

Toyota of New Bern responded

It was our pleasure to complete your oil change and tire rotation in such a timely and efficient manner. Thanks for the stellar review and positive feedback. It means a lot to all of us here at Toyota of New Bern!

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